Potomac hotel guide. Marriott Hotels & Resorts hotel in Potomac, Maryland

"This is a good hotel in the middle of the city. Great customer service and quality amenities "

"It was difficult to get the car to the main door due to parked cars. Perhaps a mention of surrounding car parks if a person didn’t want valet parking"

"The in-house restaurant was closed thats the only reason for reduced stars. Apart from that everything was great. Loved that they had a shuttle to take us to Gaylord or MGM if needed."

"Nothing on the room walls, no blow dryer, no access to my streaming on TV, pool was closed for the season, bathroom light automatically turns off during your shower; this was a “blah” of a hotel. Staff was nice, except when I called inquiring about streaming they said someone would be right up to help and no one came. "

"Multiple times staying here and always have a pleasant experience!"

"This property was centrally located to all the tourist sites and metro for getting around DC. Our first time to DC and we picked the right place to stay. The room was very quiet and bed was nice for sleeping. Would recommend. Staff were very friendly and helpful."

"The room was the best room I've ever seen"

"Staff very friendly, lobby bar very nice, staff at bar and front desk great. Very clean, convenient. Very nice property"

"The experience was far below expected standards. Don’t over pay, stay elsewhere. From arrival, multiple issues were apparent. The sofa bed was very poor quality, you could feel the springs through the mattress, causing discomfort and back pain. I was traveling with elderly parents and booked this room for comfort, which this property failed to provide. This is not the quality expected from a Marriott-branded hotel. Throughout the stay, the coffee machine was out of milk and instead dispensed a sweet chocolate mix. The internet TV did not work either. Repeated inquiries were met with the same vague responses and indifferent attitude, suggesting these were ongoing issues. Breakfast was consistently disappointing and bare-bones. No toast bread (staff said it’s only available on weekends), only English muffins, and no fruit at all. On the second day, even regular milk was unavailable, only oat milk was offered. Staff responses were dismissive, and issues raised over multiple days remained unresolved. The room had significant road noise. I was awake after 5:00 AM daily. The bathtub also backed up water, adding to the poor bathroom condition. Overall, the property felt like a low-quality motel with poor service. For a Marriott-branded hotel, this was extremely unacceptable. "