Hotel dekat Potteries Museum & Art Gallery

"Perfect for a one night stop over for a wedding"

"清潔な室内、便利なデスク。 シャワーが少し弱いかな。 朝食付きでおいしい。 パーキングもホテルの前で便利"

"Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained."

"Under renovation currently. There was a high smell of paint in the corridors and in the room. The staff were excellent. Location is good"

"It is listed as: Entire apartment, Sleeps 2, Popular amenities, Self-parking included, Garden, Free Wi-Fi. The term Entire apartment is missleading. The fact is it is a room in a house. It is ensuit. This room is on the 1st floor. The Kitshen is shared and is on another floor. There is double bed, so technically you can have 2 people sleeping on the same bed. There is single parking lot infront of the house, but there are other parking lots walking distance from the house, for free. There is...

"First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy."

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"The rooms are clean and tidy but the tv does not work on what I call normal tv you have to try and download BBC IPLAYER OR NETFLIX"

"Terrible communication and not clean at all "

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"The room was basic and clean"

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"Hotel has recently reopened so there’s bound to be some snagging. No bin in room or bathroom, no towel rail, part of door jarm not painted. No staff to be seen at breakfast and went to reception to ask for eggs as none left. Staff on reception were helpful and apologised. The bedding and bathroom was clean and staff told me that the hotel has been fully refurbished. The dining room and hotel has an elegant but cosy feel."

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"