4/10 Buruk
Carmen
Traveler bisnis
27 Jul 2025
Tidak Disukai: Kondisi & fasilitas properti
I stayed two nights at this hotel. I only stayed the second night because I had already paid for it and they would not give me a refund. I woke up in the middle of the night to use the restroom on the first night and realized I was walking on wet floors. I almost slipped and fell when I was getting out of the bed.I mentioned it to the staff the next day. They are 100% aware that the floors get wet due to condensation buildup. Or whatever they’re blaming it on. Considering this is a fairly new build, it was very disappointing to know that the facility is aware that they have issues with their rooms, but do nothing about it. And I know that they’re aware, because the staff member told me that the same thing happens in their room. And acted like it was no big deal.
Carmen
Menginap 1 malam pada bulan Juli 2025