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Ulasan untuk Prescott Resort

3.5 out of 5
Prescott Resort
1500 State Route 69, Prescott, AZ

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 631 dari 1286 ulasan" "
Penilaian 8 - Bagus. 302 dari 1286 ulasan" "
Penilaian 6 - Cukup Baik. 163 dari 1286 ulasan" "
Penilaian 4 - Buruk. 129 dari 1286 ulasan" "
Penilaian 2 - Sangat Buruk. 61 dari 1286 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Robin, waddell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great stay. First time ever staying there definitely will be back.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Constance

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Art was nice, people very nice, pool lovely ! Room not tech updated for easy phone and other things like hearing aid charging. Took a long time to adapt with no USB ports available . Also better lighting. Thank you
Menginap 4 malam pada bulan Mei 2024

4/10 Buruk

Erin

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is old and dirty. Not a resort at all. Don’t be fooled, do not stay here.
Tanggapan dari Front Office Manager pada tanggal 19 Mei 2024
Hello Erin,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in the coming weeks. Please come back and give us another try and let us know what you think.

10/10 Sangat Bagus

Martha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Prompt response to problems, ie peep hole on room door was installed backwards, but corrected immediately. Gift store hardly ever opened; no dining service available.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari DaLiece pada tanggal 16 Mei 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit, and your concerns were addressed quickly. We look forward to your next visit with us.

8/10 Bagus

Justin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is as advertised and has nice views of Prescott and the surrounding area.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari DaLiece pada tanggal 15 Mei 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

2/10 Sangat Buruk

Nicolle, New River

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 15 Mei 2024
Hello Nicolle,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. As my attempt to reach out to you was unsuccessful, I sincerely encourage you to reach out to my office and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

8/10 Bagus

Sophie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property with a beautiful view of Prescott. Rooms were clean and updated.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 20 Mei 2024
Hello Sophie,Thank you for taking the time to let us know how your stay was. We are happy to hear you loved your room and the view we have here. We look forward to your next visit with us.

4/10 Buruk

Carmen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very uncomfortable beds. Hardly any electrical outlets in the room. Expedia has it listed with an outdoor pool and it does not have it. Staff was friendly.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 15 Mei 2024
Hello Carmen,Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay, especially what was caused by the incorrect information you found. Regarding the room, we are starting a much-needed floor-by-floor renovation in the coming weeks. Please come back and give us another try and let us know what you think.

10/10 Sangat Bagus

Alexis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful place loved our room fantastic views
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 14 Mei 2024
Hello Alexis,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the view from your room. We look forward to your next visit with us.

10/10 Sangat Bagus

Arlene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 14 Mei 2024
Hello Arlene,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was great until… the lady screaming in the parking lot woke up the entire hotel. But once the police took her away slept great.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Office Manager pada tanggal 7 Mei 2024
Hello James,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us, hopefully without the middle-of-night wake up.

10/10 Sangat Bagus

sally

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good food, friendly staff, attached casino was new and fresh.
Menginap 2 malam pada bulan April 2024
Tanggapan dari DaLiece pada tanggal 11 Mei 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thong I didn't like was the restaurant on the 3rd floor.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 3 Mei 2024
Hello Martin,Thank you for taking the time to let us know how your stay was. We are sorry to hear that you disliked the restaurant on the 3rd floor, but I must say that is not our restaurant but the casino's next door. We are happy to hear you had a great visit with us. We look forward to your next visit with us.

10/10 Sangat Bagus

Angela

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the hotel! And we got upgraded to a suite which was amazing. We will definitely be back!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 7 Mei 2024
Hello Angela,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the upgrade. We look forward to your next visit with us.

10/10 Sangat Bagus

James

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 3 Mei 2024
Greetings James,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed our property. We look forward to your next visit with us.

8/10 Bagus

Brittney

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bed very uncomfortable. Furnishings and carpet very worn. Small TV.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 3 Mei 2024
Hello Brittney,Thank you for choosing to stay with us. I apologize for the discomfort you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

8/10 Bagus

robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really appreciated the friendly staff and room upgrade with view. Convenient location within 5 minutes drive of downtown
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 3 Mei 2024
Hello Robert,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

4/10 Buruk

Bojana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff did not exhibit the typical hospitality customer service. Our room was ok but a dirty sock from previous hotel guests was left on the floor. Not a great experience.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 20 Apr 2024
Hello Bojana,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I attempted to contact you for further information on your stay but was only able to leave a voice message. So I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Setting and proximity to attractions.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 20 Apr 2024
Hello Sandra,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful scenery, attentive staff, onsite dining as well as a connected casino with onsite dining
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 20 Apr 2024
Hello Stephanie,Thank you for taking the time to let us know how your stay was, and how you enjoyed how we are connected to a casino. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Linda

Bepergian dalam rombongan
Disukai: Fasilitas
Check in was easy and efficient!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 20 Apr 2024
Hello Linda,Thank you for taking the time to let us know how your stay was. Our Front Desk Agents will be happy to hear that, as they strive to make everything as easy as possible for our guests. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Russell

Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 3 Mei 2024
Hello Russell,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

4/10 Buruk

Phillip

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Friday kids were running in the halls late at night. Called security but the noise kept up.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 20 Apr 2024
Hello Phillip,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

8/10 Bagus

Eric

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Dated and not walkable to surrounding businesses. The pool was greenish, not clear. The room was clean and comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari DaLiece pada tanggal 10 Apr 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We will start a much-needed floor-by-floor renovation in a couple of weeks that should be fixing most of your concerns. We look forward to your next visit with us.

4/10 Buruk

Braxton

Tidak Disukai: Kebersihan, staf & layanan
I was mortified by yhe cleanliness of this location. Dinner and bar closed at 8pm and breakfast was horrible service. Why have a breakfast menu by the entrance of the hotel if it's not opened. Tried to have lunch at 12:30pm and was closed. I found out in the morning while getting in the shower there was a used bar of soap. Behind the bathroom door, and sink was nasty. Im requesting a refund.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk Manager pada tanggal 19 Apr 2024
Hello Braxton,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

10/10 Sangat Bagus

Callie L

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 24 Apr 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Alfonso

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 2 Apr 2024
Hello Alfonso,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Tricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If you order food make to specify if you want to eat in the restaurant if not the food will be delivered to your room! N fast it will come in a jiffy.. the restaurant has a great view
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 3 Apr 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a bit older , but very comfortable and the staff has been great.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 30 Mar 2024
Greeting Robert,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We will start a much-needed floor-by-floor renovation in a couple of weeks that should be fixing most of your concerns. We look forward to your next visit with us.

10/10 Sangat Bagus

Aaron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 30 Mar 2024
Hello Aaron,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

6/10 Cukup Baik

Archer

Close to VA hospital
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 27 Mar 2024
Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

4/10 Buruk

Daniela

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Requires an upgrade urgently No room cleaning per day No restaurant service
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fron Office Manager pada tanggal 26 Mar 2024
Hello Daniela,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in a couple of weeks. Please come back and give us another try and let us know what you think.

8/10 Bagus

henry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I dont like the new resturant. The old one was alot better, had to go out to eat somewhere else. Was very dissapointed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 30 Mar 2024
Hello Henry,Thank you for letting us know how your stay was, taking the time to speak on the phone regarding which restaurant was disappointing, and clarifying that it wasn't ours but the one at the casino next door. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Kia

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice size of room with beautiful views.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 26 Mar 2024
Hello Kia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed your accommodations. We look forward to your next visit with us.

6/10 Cukup Baik

Staci

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property and the staff where very friendly and helpful. The room was clean and linens fresh. The shower is outdated and fixtures need replaced. The beds are absolutely horrible and uncomfortable. Mattresses are squeaky and uneven. Pillows were lumpy and uncomfortable. Fix the beds and this place would be perfect.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 23 Mar 2024
Hello Staci,Thank you for choosing to stay with us. Funny you should mention our rooms' outdated and worn aspects, as we will begin our floor-by-floor renovation in the coming weeks. Please come back, check out our renovations, and let us know what you think.

4/10 Buruk

Andres

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was a decent hotel for the price but was expecting a lot better/nicer with photos uploaded of hotel. It’s nothing more than a regular hotel type of room. Staff was welcoming and courteous so nothing towards them. It’s in a decent location very close to whiskey row and the rooms had decent views but in short, the hotel could use a facelift. Wouldn’t choose to stay here again but wouldn’t be too upset if I did either. Not the worst, not the best.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 20 Mar 2024
Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in a couple of weeks. Please come back and give us another try and let us know what you think.

10/10 Sangat Bagus

Claude

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is off the highway with sweeping views. It has some wear and tear, but the staff are friendly and the cost was good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 20 Mar 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Sonia, Ramon

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 8 Apr 2024
Sonia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 Bagus

Mia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool could be cleaner
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari DaLiece pada tanggal 20 Mar 2024
Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

10/10 Sangat Bagus

Arlene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 18 Mar 2024
Hello Arlene,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

Tamera

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
The views
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 18 Mar 2024
Hello Tamera,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and our location. We look forward to your next visit with us.

10/10 Sangat Bagus

Tricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was terrific the food, the servers, the cleaning lady, very helpful staff upfront thank you to all your faculty. I love the view, and the karaoke was a dream.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 18 Mar 2024
Hello Tricia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 Sangat Bagus

EronMarie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful view. So quiet and thoughtful staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 16 Mar 2024
Hello EronMarie,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the beautiful view we have here. We look forward to your next visit with us.

6/10 Cukup Baik

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked through Expedia. Nowhere did they disclose that they would add a very hefty “Resort fee” per night!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jasmine B, Front Office Manager pada tanggal 13 Mar 2024
Dear John,Thank you for choosing to stay with us. We would like to clarify that we do not have a "Resort Fee". However, during check-in, we authorize your card for 50.00 per night for any incidental charges such as meals or other items that you may wish to charge to your room. This amount will be released back to your account on the day of checkout, but please note that it may take 3-14 business days for your bank to process it. If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to assist you. Thank you for your understanding.

10/10 Sangat Bagus

Vickie, Irvine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bar with entertainment on site. Casino and restaurant also. Easy access to downtown area.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 10 Mar 2024
Hello Vickie,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 Bagus

Michelle

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 26 Mar 2024
Hello Michelle,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

2/10 Sangat Buruk

Jeff

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very old, dirty, outdated, stinky, noisy, uncomfortable, over priced, and in need of a lot of repairs. Paid $180 for a room worth $27.50 at best.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 10 Mar 2024
Hello Jeff,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation after the beginning of the year. Please come back and give us another try and let us know what you think.

6/10 Cukup Baik

John Ignatius

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
View was nice, beds too soft, trouble with card key system and a water leak problem. Not within walking distance to anything. Didn’t know there was a casino attached either.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Jasmine B. pada tanggal 3 Mar 2024
Hello John,I would like to express my gratitude for choosing to stay with us. However, I am sorry to hear that you faced challenges during your stay. I want you to know that we take your feedback seriously, and we are planning to start a floor-by-floor renovation in a couple of weeks to improve our facilities. I would like to request you to give us another chance and share your valuable feedback with us. We are committed to providing you with the best possible experience.Thank you.

8/10 Bagus

Anne M

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My son and I stayed for 3 nights at the end of February. The weather was perfect but more importantly, our stay was great! The best part of this place is the staff and the staff at Bucky’s casino (which is attached to resort). The resort is well kept. The only issue we had was one of the lighting fixture in the bathroom didn’t work. In all fairness we never complained about it , so they may have fixed it while we were there. The location is good as well. Close to downtown and several different stores and eateries. Overall, it’s a great place to stay.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jasmine B pada tanggal 3 Mar 2024
Hello Anne,Thank you for taking the time to let us know about your stay. We are happy to hear that you had a great visit. I also appreciate you for bringing the issue to our attention. By locating your room, I was able to inform our engineering staff about the issue. We will ensure that it is resolved before your next visit with us. Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Richard, Las Vegas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot! Plan to go back.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari DaLiece pada tanggal 27 Feb 2024
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.