Primm hotel guide. Shangri-La Hotels and Resorts hotel in Primm, Jean

"Yes "

"Beautiful and clean room,"

"Wanted to charge a fee to check out one hour later. Ridiculous for the amount I spent on that room."

"I enjoy my stay. I’ll definitely be back! Loved the pink so much! "

"The hotel is fine only thing that ruined our stay was that they only cleaned our room 1 time in the 4 days we were there and it was only done because I had to keep telling them. Everyday I had to ask for toilet paper and towels. That was such a hassle. Feels like there are currently a staff shortage. "

"Nice casino. Room was clean. "

"The road noise was substantial and reduced my ability to sleep. Upon check in there was no shampoo holder in the shower. I called but housekeeping didn’t understand. I talked to the woman in the hall who was able to help me. Overall the room was spacious and cleanish but the bathroom had old nail polish smeared on the floor and it was relatively dated and worn. No part of this stay was luxury. Even the check in system did not allow me to enter and awards number and I later had to stand through the line to get it accomplished. The pool was not open. My key did not allow me access to Paris as advertised. Once there I could not even use a lounge chair without paying which is absurd. "

"Elevators are a mess too many hidden fees and parking sooo far"

"Loved our stay here! Room was very large, spacious and clean! "