Hotel Preferred Hotels & Resorts di Providenciales

"Our stay started on the wrong foot due to a miscommunication during check-in. Our butler escorted my family to a room that was still being cleaned, which wasn’t a great first impression. There was also confusion about our luggage, and it took quite a while for the staff to locate it. During that time, I was genuinely worried it had been delivered to the wrong guests. The biggest issue throughout our stay was the service. Restaurant service was consistently slow. We often waited a long time just...