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Hotel Monopol

3.0 star property
Travelers cool off at the poolside bar or unwind in the spa tub before starting their day with breakfast and exploring the nearby Lago Martianez Swimming Pools

Choose dates to view prices

Hotel Monopol, in the heart of Lago Martianez, offers an outdoor pool, sauna, and spa tub for relaxation. Guests can dine at the on-site restaurant for breakfast or dinner and use in-room WiFi. The location provides easy access to Plaza del Charco, a favorite among visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Restaurant
The current price is Rp1.361.302
Rp1.456.593 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6.42 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Hotel Monopol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Monopol?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Monopol on 23 May 2026 start from Rp1.361.302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Monopol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Monopol?

This hotel doesn't offer parking.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Monopol?

Checkout is at noon.

Where is Hotel Monopol located?

Situated near the beach, this hotel is steps away from Church of Nuestra Senora de la Pena de Francia, San Telmo Promenade and Puerto de la Cruz Town Hall. San Juan Church and Eduardo Westerdahl Museum of Contemporary Art are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 303 reviews
Rating 8 - Good. 126 out of 303 reviews
Rating 6 - Okay. 44 out of 303 reviews
Rating 4 - Poor. 11 out of 303 reviews
Rating 2 - Terrible. 7 out of 303 reviews

Reviews

Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service
Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms..
Stayed 2 nights in Apr 2026
Verified

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, any room was comfortable. Oliver on the staff was super friendly. The hot tub was not heated and the bathroom amenities could have been a little better, to get the final star. But overall, a very nice stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Just very comfortable, the building has great history behind it. Made me appreciate being there.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , fantastic location and good value. Nice breakfast too.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Enjoyable stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Loved the indoor trees and the pool area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Stayed 9 nights in May 2025
Verified

8/10 Good

Luca

Liked: Staff & service, amenities, property conditions & facilities
Nice view from our balcony.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the character of the building and decor. The location was perfect .
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Jean Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location , this hotel needs refreshment.
Stayed 5 nights in May 2025
Verified

8/10 Good

frederick

Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ane Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to go back asap

Had a great stay here. Big rooms, beautiful view from the balcony. Nice pool. Really helpful staff with renting a car and tips. Nice breakfast with options.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort

Charming hotel

Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Phil

Liked: Cleanliness, staff & service

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Hotel Monopol

This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit worn but comfortable

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023
Verified

10/10 Excellent

Siw Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and personality!

Charming, striking and eclectic! Yes, some of the rooms are «old fashioned», not every surface squeeky clean, and the breakfast was ok, but this 100 year old hotel really is worth a few days of your visit to Puerto de la Cruz. The hotel is not for everyone, but if you want something very unique, choose Hotel Monopol! Sitting on our balcony in the mornings, listening to the chanting from the church, and enjoying the buzzing of the town square at night - just amazing! Close to «everything», surrounded by nice restaurants and shops, close to the public swimmingpools (which was great!), and with helpful and friendly staff - we recommend this hotel warmly!
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Old Town and street performers outside front door! Rooms quite small but great closet space. Our room had some street noise apparent. Breakfast very good value and nice view. Interior of Hotel very lovely but rooms could use updating especially mattress and huge, stiff pillows!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff. The breakfast was great and it's a really beautiful place. The rooms couldn't probably do with a slight facelift but it's part of the charm and they're clean, which matters more. I had to switch rooms a few nights in because there was a major leak in the bathroom, these things happen. More importantly, the staff were so helpful and ensured my replacement room had an equally good view. The balcony rooms are 100% worth it. I had such a good time staying here and I've stayed at 5 different hotels in the area. It has a traditional feel, it's family run and there's so much history.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm of the hotel.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Wullie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wee day away

Great stay will return
Stayed 1 night in Apr 2025
Verified

8/10 Good

Piotr

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and location!!!! Lobby got character bring you to old good Spain. Room clean to standard.On Breakfast you got everything, nice and delicious. There's Lovely swimming pool and other facilities. If they update rooms one day definitely price will get double. Thank you for everything.
Stayed 2 nights in Nov 2025