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Hotel Puerto Palace

Property class: 4

Choose dates to view prices

Near Lago Martianez Swimming Pools, Hotel Puerto Palace provides a poolside bar, a terrace and mini golf. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a manicure/pedicure or a massage. Fitness classes and Pilates classes are offered at the gym; other things to do include basketball and volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is Rp2.034.139
Rp2.237.504 total
includes taxes & fees
19 Sept - 20 Sept

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Double Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Double Room

8.4 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, two nightstands, a phone, and wall-mounted lamps.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room Single Use, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room Single Use, Sea View

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Triple Room, Sea View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Large Single Beds OR 3 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Triple Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Pool View (2 adults and 1 child)

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room, Pool View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View (2 adults and 1 child)

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Room (2 adults and 1 child)

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Room (2 adults and 1 child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (4 adults)

A hotel room with a large bed, two bedside lamps, a patterned headboard, and a nightstand with a power outlet.

Family Room (4 adults)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room (3 adults)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (3 adults)

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room (2 adults, 2 children)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (2 adults, 2 children)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Pool View

A neatly made bed with two pillows, a headboard with a leaf pattern, two bedside lamps, and a nightstand with a phone and a pen.

Standard Single Room, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Sea View

A hotel room with a bed, two nightstands, a phone, and wall-mounted lamps.

Standard Single Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room (3 adults and 1 child)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room (2 adults + 1 child)

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Double Room (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi
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About the area

Located in San Antonio-El Esquilón, a neighbourhood in Puerto de la Cruz, Hotel Puerto Palace is near theme parks and near the beach. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Vola and Jardin Aquatico. Travelling with kids? Consider Botanical Gardens and Pueblo Chico Theme Park. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails. Visit our Puerto de la Cruz travel guide
Map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A fountain with a statue in a garden with water lilies, surrounded by palm trees and a stone wall.
    Risco Belle Aquatic Gardens
    12 min walk - 1.0 km
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    14 min walk - 1.2 km
  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    14 min walk - 1.2 km
  • Two colorful birds perched on a branch in a lush, green forest.
    Loro Park
    19 min walk - 1.6 km
  • Taoro Park
    8 min walk - 0.8 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    32 min drive

Restaurants

  • Restaurante El Pescador
    13 min walk
  • Bar El Camino
    20 min walk
  • Cafeteria Zumeria Mango
    14 min walk
  • Olea (Pinxos Bar)
    14 min walk
  • Indian Express tandoor and curry
    14 min walk

About this property

Hotel Puerto Palace

  • Upscale family-friendly hotel located in San Antonio-El Esquilón
  • Located close to Lago Martianez Swimming Pools, Hotel Puerto Palace provides a poolside bar, a terrace and mini golf. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a manicure/pedicure or a massage. Fitness classes and Pilates classes are offered at the gym; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • An outdoor tennis court, babysitting (surcharge) and multilingual staff
    • A lift, a banquet hall and a porter/bellboy
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 314 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rainfall showers, bidets and shower/bath combinations
    • Balconies or patios, daily housekeeping and desks

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9.2 out of 10, Wonderful, 372 reviews
The price is Rp2.935.995
Rp3.141.515 total
includes taxes & fees
20 Sept - 21 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Library
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Puerto Palace have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Puerto Palace?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Puerto Palace on 19 Sep 2026 start from Rp2.034.139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerto Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto Palace?

Self-parking is free at this property.

What time is check-in at Hotel Puerto Palace?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hotel Puerto Palace?

Checkout is at noon.

Where is Hotel Puerto Palace located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of Taoro Park and Lago Martianez Swimming Pools. La Vola and Garden Beach are also within 15 minutes.

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