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"The hotel was very run down, with broken and dirty furniture. The dinner was not a proper buffet, but a very limited à la carte offering. Overall, the property is nowhere near the advertised 4-star standard."

"Pools and seating areas excellent, buffet and restaurants excellent, large rooms"

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"This was a great property! The staff is really friendly and really helped us out. Especially after I had left some valuable stuff in the room when we were rushing out trying to catch our flight. I called when we got back to Madrid and the staff couldn't have been more helpful in locating our missing items and coordinating their return to us. Would definitely recommend staying at this resort. It is really centrally located in Mogan."

"The daily entertainment was very good. Breakfast and food overall at the complex was okay."

"Terrible. My husband ended up in hospital for 2 nights after eating in the A La Carte. He had prawns, the most likely cause of his acute, rapid onset violent symptoms of D and V with subsequent loss of conciouseness. They deny all and refuse any possible causitive link with his illness. "

"We were sadly disappointed with part of this stay. We travel frequently with Airbnb & Hotels.com. I return to Hotels because normally, we are very pleased. This was not one of those times. Our check-in was very long. We had to hand over passports a few times for they couldn’t find our reservation. We asked for hotel restaurant for some lunch. The gal who helped us check in wasn’t informed that there was indeed a spot we could have more than chips, snacks, as she said. Our room was beautiful with ocean views. Bathroom sink was clogged. I asked twice for it to be fixed. When our room was cleaned they took the dirty towels but forgot to replace them. The hotel info says mini bar in room. There is not one. The service & breakfast buffet is incredible all around. We had a barbecue Dinner one night which was very nice. Staff very helpful & kind. Pool was magnificent. Swam every day. The dinner shows were amazing! Flamenco Dancers were incredible! The vibe is cruise like. The guests were either with young ones or 60+. Overall we wouldn’t return. But, we had a wonderful time overall. The nearby beaches and boat days are a must! They gave us a late check out for our troubles. "