Puerto Rico Island hotel guide. Pan Pacific Hotels & Resorts hotel in Puerto Rico Island, Puerto Rico

"This was a very nice hotel. Walking distance to the beach and other shops/ restaurants. Staff was friendly and helpful and rooms and amenities were clean as well. Would recommend "

"Everyone is friendly and helpful. Clean room "

"The Royal Sonesta is the to go to hotel for us. It is perfectly situated that you can go for a walk and find stores. The staff is friendly and accommodating especially at the buffet and lobby entrance. Rooms are clean and bed comfortable."

"Great location, staff and amenities. The pool was also lovely, only a short walk to the beach. You can also rent bicycles, beach chairs and umbrellas at the front desk for free which was nice. "

"Absolutely love this hotel!!! "

"The hallway on the first floor has open ceilings with exposed black mold and you can immediately smell it. As soon as you exit the elevator on upper floors you can smell the mold infestation. We left immediately and did not choose to stay in these conditions. The hotel is in desperate need of repairs and updates. It could be a nice place but has not been maintained. I would sleep outside under a tree before I would spend any time in this hotel. We probably won’t be refunded. They have not refunded me for my stay even though we did not stay here. "

"Excellent place, near all "

"Love love love "

"check in was an absolute nightmare-many people were in the same position as we were-told for several hours our room was being "cleaned" and was almost ready. 4 hours later, with kids going crazy, we finally got a room. Pool was closed early. No accomodations were made."