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Ulasan untuk Casa Cúpula Luxury LGBT Boutique Hotel

4 out of 5
Casa Cúpula Luxury LGBT Boutique Hotel
129 Callejon de la Igualdad, Colonia Amapas, Puerto Vallarta, JAL

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 117 dari 174 ulasan" "
Penilaian 8 - Bagus. 38 dari 174 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 174 ulasan" "
Penilaian 4 - Buruk. 6 dari 174 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 174 ulasan" "

9,4/10

Kebersihan

9,6/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very lovely room. Quiet and isolated stay.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Casa Cupula Manager pada tanggal 6 Mar 2024
Hi Mark,We appreciate your review.We look forward to welcoming you back soon

8/10 Bagus

Héctor Guillermo FernándezdeLara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Linda opción, personal muy amable, si no te gustan o no puedes usar escaleras no sería el lugar ideal, la comida podría mejorar mucho eso si la vista es increíble
Menginap 4 malam pada bulan September 2023
Tanggapan dari Boris Priego - Hotel Director pada tanggal 27 Sep 2023
Gracias chicos,Esperamos con gusto recibirlos nuevamente.Saludos

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!
Menginap 6 malam pada bulan September 2023
Tanggapan dari Boris Priego - Hotel Director pada tanggal 27 Sep 2023
Thank you William! We look forward to welcoming you back soon

6/10 Cukup Baik

robert

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
The tub wasn’t working and the sauna was off. It took about 15 minutes to warm up. Food and drinks were over-priced. The only thing that made my stay memorable was the staff, who were very attentive.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Hotel Manager pada tanggal 25 Agu 2023
Hi Robert,Thank you for share this. Well work harded to prevent this kind of situation. Have a great evening.Greetings

8/10 Bagus

Francisco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If you like walking it’s not very convenient and their gym could have been cleaner.
Menginap 11 malam pada bulan Juli 2023
Tanggapan dari Hotel Manager pada tanggal 19 Jul 2023
Hi Francisco,Thank you for share your review. Well check our gym and work on it.Have a great evening

10/10 Sangat Bagus

Mickey

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Hotel Manager pada tanggal 19 Jul 2023
Hi Mickey,thank you for share your review. We look forward to welcoming you back soon.

8/10 Bagus

Carl Czeslaw Jozef

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The guys are wonderful! Saul helped me a lot with my phone problems. And all guys were very helpfu. Muchissimas gracias :)
Menginap 7 malam pada bulan Juni 2023
Tanggapan dari Boris Priego pada tanggal 26 Jun 2023
Hi Jozef,Thank you for share your review. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Boris Priego pada tanggal 12 Mei 2023
Thank you Marc!We look forward to welcoming you back soon!

10/10 Sangat Bagus

Timothy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, lots of amenities. The pool area is clean and spacious.
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Boris Priego pada tanggal 12 Mei 2023
Hi Timothy!Thank you for share your experience!We look forward to welcoming you back soon

8/10 Bagus

James

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the view and the deck area. The neighborhood was a dirty area, garbage all over and dog poop as well. With the exception of two or three the staff was very helpful.
Tanggapan dari Hotel Manager pada tanggal 24 Mar 2023
Hi James, Wish that we can control our neightbors by the liquor store by the highway. We try our best to keep the area clean but sometime with all the people living in this area is complicated and we tried to check this with the city hall but they are not helpful. We even paint and create an area where they can leave their garbage in order and keep the area clean. The area where the hotel is located, our street, we clean it twice per day minimum.

10/10 Sangat Bagus

Aldo Alejandro

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El camino hacia el hotel es poco alumbrado. La comida es buena y las instalaciones en general muy lindas. La atención de Boris es genial.
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Boris Priego pada tanggal 15 Feb 2023
Gracis Aldo,Buscaremos la manera de ver como mejorar la iluminación del callejón. Esperemos recibirte nuevamente pronto. Un placer brindarte una buena atención.Saludos y excelente día!

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.
Tanggapan dari Boris Priego pada tanggal 22 Des 2022
Hi Brian,Thank you for provide to us your feedback. We appreciate this and definitely we look forward to welcoming you back soon.Have a lovely evening,

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The setting is beautiful. The amenities are wonderful. The staff are top-notch.
Menginap 5 malam pada bulan November 2022
Tanggapan dari Boris Priego pada tanggal 13 Des 2022
Hi Matthew, Thank you for share your review. We are so glad to hear that you had a great time, we look forward to welcoming you back soon. Have a lovely afternoon,

8/10 Bagus

michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice large room 403
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Boris Priego pada tanggal 7 Okt 2022
Thank you for share your experience!We look forward to welcoming you back soon,Have a lovely eveningGreetings from Puerto Vallarta.

10/10 Sangat Bagus

scott douglas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After many visits to PV over the years, this was my first at Casa Cupula and it certainly won't be the last. The property is well-maintained and the rooms felt comfortable and unique, not at all cookie-cutter. The staff was incredible and called me by name. And the pool parties were fun, inclusive and diverse. loved it.
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Boris Priego - Hotel Manager pada tanggal 19 Jul 2022
Hi Scott, Thank you so much for share your experience. We look forward to welcoming you back soon! Greetings :D

4/10 Buruk

Brent

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Boris Priego - Hotel Manager pada tanggal 21 Jun 2022
Hi Brent, Thank you for share your review. Could you tell us the reason of your low rating for us? Thank you.

10/10 Sangat Bagus

Calvin

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
The staff was extremely pleasant and always willing to assist or answer my questions. We are already planning to go back later this year!
Menginap 3 malam pada bulan April 2022
Tanggapan dari Boris Priego Hotel Manager pada tanggal 21 Jun 2022
Thank you so much Calvin! Have a lovely evening!

10/10 Sangat Bagus

Jay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the atmosphere
Menginap 2 malam pada bulan Maret 2022

8/10 Bagus

Matthew

Menginap 4 malam pada bulan Desember 2021

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Casa Cupula
Amazing property, away from the buzz of downtown but everything is within a 10 min walk, the return up the hill is a hike if you are not fit, but Uber is available
Menginap 5 malam pada bulan Oktober 2021
Tanggapan dari Boris Priego - Reservations Deparment pada tanggal 4 Nov 2021
Thank you for share your experience with us. We look forward to welcoming you back soon. Sunny Greetings from Puerto Vallarta.

10/10 Sangat Bagus

PJ

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful, quirky boutique hotel with a friendly staff and queer vibe
Menginap 4 malam pada bulan September 2021
Tanggapan dari Boris Priego - Reservations Manager pada tanggal 4 Nov 2021
Hi PJ, It is so nice to hear that you had a great experience with us. Thank you for shared your experience, Have a lovely afternoon, Sunny Greetings :D

6/10 Cukup Baik

Antonio

Disukai: Kebersihan, staf & layanan
It's dated
Menginap 2 malam pada bulan September 2021
Tanggapan dari Your friends at Casa Cupula pada tanggal 19 Sep 2021
Comments like this help no one as they are non specific and simply a slight. Perhaps this individual missed a massive pandemic in the last 18 months so, like every other hotel, we were forced to delay updates. Never fear, for this season we are renovating rooms 201, 202, the Penthouse and expanding the Pool Club. We will catch up soon!

8/10 Bagus

Nina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan September 2021

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Spacious rooms, friendly staff, and walking distance to almost all LBGT nightlife. Definitely would come back!
Menginap 2 malam pada bulan September 2021
Tanggapan dari Your friends at Casa Cupula pada tanggal 19 Sep 2021
We appreciate your comments

4/10 Buruk

Joseph

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Menginap 7 malam pada bulan September 2021
Tanggapan dari Your friends at Casa Cupula pada tanggal 19 Sep 2021
There is no context to issue a reply

10/10 Sangat Bagus

Steven, Louisville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful facility. Extremely friendly staff. The room was nice and comfortable.
Menginap 4 malam pada bulan September 2021
Tanggapan dari Your friends at Casa Cupula pada tanggal 19 Sep 2021
We appreciate your comments.

10/10 Sangat Bagus

Arturo, Pico Rivera

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2021

10/10 Sangat Bagus

Andres

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Alvin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Juli 2021

10/10 Sangat Bagus

Lord

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect stay in town but away from hustle & bustle
Great location, friendly staff, great pool parties
Menginap 3 malam pada bulan Mei 2021
Tanggapan dari Boris Priego pada tanggal 4 Jun 2021
Thank you for your review! Looking forward to welcoming you back soon.

8/10 Bagus

Rafael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Boris Priego - Rooms Divison Manager pada tanggal 25 Mei 2021
Hi Rafael, Thank you for share your experience with us. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the perfect quaint LGBTQ-friendly hotel on a hillside overlooking the ocean in Puerto Vallarta. It is all the amenities - multiple pools and jacuzzis, including a club pool with restaurant and a rooftop infinity pool; full gym; full restaurant. Rooms are very comfy. Service is beyond outstanding - friendly, fast, courteous. Ubers are cheap. Also walkable to beach, but uphill walk on return.
Menginap 5 malam pada bulan April 2021
Tanggapan dari Boris Priego pada tanggal 8 Mei 2021
Thank you for share your experience with us. We look forward to welcoming you back soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2021
Tanggapan dari Boris Priego pada tanggal 8 Mei 2021
Thank you for share your review with us. If you could explain to us a little bit more the rate you gave us it will be great so we can work on it. Have a great afternoon,

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Januari 2021
Tanggapan dari Boris Priego- Sales and Reservations Manager pada tanggal 12 Mar 2021
Thank you for share your review with us. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great views and staff
This is a great little gay resort, about a 6 minute walk downhill to the bars and beaches of Zona Romantica and a quick ride up the hill. It is set into the hillside, so there's great views - and also stairs to get to places. The pools are well-maintained. Other guests were sociable. Hotel staff were professional and friendly. On-site spa and restaurant for those days you don't want to go anywhere.
Menginap 4 malam pada bulan Desember 2020
Tanggapan dari Boris Priego pada tanggal 2 Jan 2021
Hi Andrew, Thank you for choosing Casa Cupula. We appreciate your review and we look forward to welcoming you back soon. Have a great afternoon, Sunny Greetings from Puerto Vallarta

10/10 Sangat Bagus

DOUGLAS, Phoenix

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location and wonderfully large rooms .........................................
Menginap 6 malam pada bulan Desember 2020
Tanggapan dari Boris Priego pada tanggal 17 Des 2020
Hi Douglas, Thank you for share your review and experience with us and more because you had a great time here. We look forward to welcoming you back soon, Have a great afternoon Sunny Greetings from Puerto Vallarta

10/10 Sangat Bagus

DAVID

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great!
Truly a remarkable place. Not just a hotel, but a resort. Perfect for the single man or couple to enjoy Puerto Vallarta. The staff definitely goes out of their way to make you feel like you are in your own home
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Boris Priego pada tanggal 15 Des 2020
Hi David, Thank you for share your experience with us. We appreciate your review and we look forward to welcoming you back. Greetings from Puerto Vallarta.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Boris Priego. pada tanggal 15 Des 2020
Thank you so much for share your experience with us. We appreciate your review and we look forward to welcoming you back soon. Greetings from Puerto Vallarta.

10/10 Sangat Bagus

Jameson, Austin, TX

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Casa Cupula Boutique Hotel was a great spot for my recent trip to Puerto Vallerta. The hotel is in a prime location - walkable to numerous restaurants, bars, shops and more. The hotel is tucked away up a steep hill, but the views make the short hike (5 min. max) worth it! The room was well-maintained, very spacious and cleaned every day. The staff here is incredibly friendly, attentive and helpful. They provided me with local info and assisted with restaurant reservations and rides. They offer complimentary rides to places within the area - saving me money and time. Casa Cupula is a smaller property with limited rooms which makes for a quieter escape - all while being in the heart of the city. I recommend Casa Cupula to others and would absolutely stay there again.
Menginap 4 malam pada bulan November 2020
Tanggapan dari Boris Priego. pada tanggal 11 Des 2020
Hi Jameson, It was so nice to meet you. Thank you for share your experience with us. We look forward to welcoming you back soon. Sunny Greetings from Puerto Vallarta

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2020
Tanggapan dari Boris Priego pada tanggal 11 Des 2020
Thank you for share your experience. Have a great afternoon, Sunny Greetings from Puerto Vallarta

2/10 Sangat Buruk

Sam

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
not for me
Definitely not worth the money, AC didn’t work and was very outdated. I obviously did realize it’s LGBT. I’m not gay and obviously didn’t fit.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Boris Priego - Sales and Reservations Manager pada tanggal 14 Agu 2020
Hi Sam, Thank you for share your experience with us. We always mention that we are an LGBT boutique hotel but all people that are friend of the community are welcome here too. Regarding the A/C is not an old one, actually is a new A/C. We do not have any outdated A/C in the property and also they are in our pictures. In any we appreciate your review.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is great! The staff are really nice! I really had a great stay at this hotel.
Menginap 2 malam pada bulan April 2020
Tanggapan dari Boris Priego pada tanggal 17 Apr 2020
Thank you so much for share your experience! Have a great afternoon and stay safe!

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Boris Priego pada tanggal 30 Jan 2020
Hi Scott! Thank you!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The property is a little oasis away from all of the hustle and bustle of Los Muertos Beach. The facility itself is very nice. The restaurant needs to work on the buffet service more. The stairs are everywhere so you will definitely will get a leg workout every day.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Boris Priego - Sales and Reservations Manager pada tanggal 27 Des 2019
Hello! Thank you for sharing your experience with us. We appreciate your review and we´ll share them with Bistro Teresa Restaurant. Have a great afternoon, Sunny Greetings from Puerto Vallarta.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is great, very accommodating, it’s a bit of a trek to get too, so if you want to chill at the hotel, it’s great, but not walkable, lucky everything is a short tax ride away. Our room was recently remodeled and we loved it!
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Boris Priego pada tanggal 7 Des 2019
Hi, Thank you for share your experience with us. We loved to hear that you had a great experience with us. We are working in make easier for our guest the access into the property, however in the meantime we are providing the shuttle service from the hotel to Olas Altas and places near by without additional cost from 10:00am - 7:00pm. Check with our concierge and reception restrictions about this service. If you have any question or need any additional information, please do not hesitate to get in contact with us. Have a great weekend!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the scenery from the room and the concierge was friendly. One downside was connection of Internet.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Gustavo - Operations Manager pada tanggal 3 Des 2019
Hola Thank you for your amazing feedback. We are working on a new system to update our Internet, your feedback it´s always very important. We Look Forward to welcoming you back.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 5 malam pada bulan November 2019
Tanggapan dari Boris Priego - Sales and Reservations Manager pada tanggal 27 Nov 2019
Hi! Thank you for share your experience with us. We look forward to welcoming you back soon. Have a Happy Thanksgiving! Sunny Greetings from Puerto Vallarta-

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The place was great and the infinity pool had an amazing view. The downside of the property was that it was intense cardio just going up and down all the stairs.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Boris Priego pada tanggal 13 Nov 2019
Hi, Thank you for share your experience with us. At Casa Cupula we always mention that we are located in a small hill and there are some stairs to access into the property. We also provide during certainly times one way transportation from the hotel into the romantic zone or malecon without extra cost when we have our SUV available. Taxi service and Uber is another option that people could use in order to get back into the hotel or when our transportation service is not available. Have a great afternoon, Greetings from Puerto Vallarta.

10/10 Sangat Bagus

Jari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What a luxury experience in reasonable price.
Excellent
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Boris Priego - Sales and Reservations Manager pada tanggal 14 Okt 2019
Hi Jari, Thank you for share your experience with us. We look forward to welcoming you soon again to Casa Cupula! Sunny Greetings from Puerto Vallarta

10/10 Sangat Bagus

Erik, Miami, fl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is a small boutique hotel for the LGBTQ community. Service is great, as it is gay owned and operated. The staff is super friendly and do everything possible to make you feel at home or visiting friends.
Menginap 4 malam pada bulan September 2019
Tanggapan dari Gustavo - Operations Manager pada tanggal 3 Des 2019
Hola Erik, Thank you very much for your feedback, we are very happy that you enjoyed your experience with us, we look forward to welcoming you back soon.