Terletak di Nuevo Nayarit, Krystal Grand Nuevo Vallarta – All Inclusive memiliki lokasi di sebelah lapangan golf dan di pantai. Nayar Vidanta Golf dan Pelabuhan Kapal Pesiar patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Teluk Banderas serta Pantai Bucerías jika Anda ingin menjelajahi kecantikan alam kawasan ini. Bepergian bersama anak? Pertimbangkan Los Arroyos Verdes dan Taman Rekreasi Air Splash Vallarta. Jangan lupa untuk menjelajahi aktivitas di area ini, termasuk mengamati paus. Kunjungi panduan perjalanan kami untuk Nuevo Nayarit
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
Yang ada di sekitar
Pantai Nuevo Vallarta
3 mnt berkendara - 3.1 km
Pantai Bucerías
5 mnt berkendara - 2.3 km
Klub Golf Flamingos
4 mnt berkendara - 2.7 km
Jalan Seni Bucerias
6 mnt berkendara - 3.5 km
Nayar Vidanta Golf
12 mnt berkendara - 8.4 km
Berkeliling
Puerto Vallarta, Jalisco (PVR-Bandara Internasional Licenciado Gustavo Diaz Ordaz) - 26 menit berkendara
Restoran
Bar Flamingos
18 mnt jalan kaki
Restaurante Piccolo
16 mnt jalan kaki
Riu Palace Piano Bar
1 mnt jalan kaki
Reflect Krystal Sky Bar
1 mnt jalan kaki
Don Rafael
19 mnt jalan kaki
Tentang properti ini
Krystal Grand Nuevo Vallarta – All Inclusive
Properti kelas atas all-inclusive ini dekat dari Teluk Banderas
Sarapan prasmanan gratis, di sebelah lapangan golf, dan bar pantai merupakan beberapa fasilitas yang disediakan di Krystal Grand Nuevo Vallarta – All Inclusive. Manjakan diri Anda dengan Body wrap, pijat, dan manikur dan pedikur di spa yang ada di properti. Di 4 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan Meksiko. Kelas yoga dan kelas aerobik ditawarkan di pusat kebugaran; aktivitas lainnya meliputi panahan. Akses Internet nirkabel gratis serta bar tepi kolam renang dan teras tersedia untuk semua tamu.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
3 kolam renang outdoor dan kolam renang anak, serta kursi berjemur dan payung kolam renang
Parkir mandiri gratis gratis
Peminjaman sepeda gratis di properti, penitipan bayi/anak-anak (dengan biaya tambahan), dan properti bebas-rokok
Layanan concierge, resepsionis 24 jam, dan penitipan koper
Ulasan tamu memberikan nilai yang bagus untuk cocok untuk keluarga, pantai, dan staf
Fitur kamar
Semua kamar 480 menyediakan kenyamanan seperti layanan kamar 24 jam dan brankas ukuran laptop, serta fasilitas seperti AC dan isi minibar gratis. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Fasilitas lainnya termasuk:
Kursi makan untuk bayi dan penitipan anak di kamar (biaya tambahan)
Kamar mandi dengan shower dan pengering rambut
Televisi LED 50-inci dengan TV kabel
Lemari dan ruang baju, teh celup/kopi instan gratis, dan setiap hari
Rincian all-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Uang tip dan pajak
Termasuk uang tip dan uang tip tambahan dari tamu diterima.
Makanan dan minuman
Termasuk makanan prasmanan, makanan ringan, dan minuman
Minibar dalam kamar (termasuk semua minuman)
Satu atau beberapa lokasi membatasi ketersediaan makanan
Sarapan gratis prasmanan tersedia pukul setiap hari 07.00 hingga 11.30
1 bar pantai
1 bar tepi kolam renang
1 kedai kopi/kafe
4 restoran
5 bar/lounge
Toko camilan/toko makanan
Restoran di properti
Ayami
Hacienda El Mortero
Restaurante "O"
The Grill
Aktivitas menarik
3 kolam renang outdoor
Arena bermain
Arkade/ruang permainan
Gratis rental sepeda
Gym
Kelas fitness
Kelas yoga
Klub anak gratis
Kolam renang anak
Lapangan golf 18 hole berdekatan
Panahan
Spa layanan lengkap
Cocok untuk keluarga
3 kolam renang outdoor
Arena bermain
Arkade/ruang permainan
Fasilitas laundry
Klub anak gratis
Kolam renang anak
Kursi makan bayi
Penitipan bayi/anak dalam kamar
Toko camilan/toko makanan
Kenyamanan
ATM
Brankas di resepsionis
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Salon
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan pernikahan
Paket tunangan/pernikahan
Pembersihan kamar (setiap hari)
Penggantian handuk atas permintaan
Penggantian seprai (atas permintaan)
Porter/bellboy
Staf multibahasa
Layanan bisnis
8 ruang rapat
Pusat konferensi
Outdoor
Di pantai
Di teluk
Kursi di kolam renang
Payung kolam renang
Payung pantai
Taman
Teras
Spa layanan lengkap
6 kamar perawatan
Aromaterapi
Body scrub
Body wrap
Facial
Manikur/pedikur
Pijat
Ruang perawatan pasangan
Sauna
Spa buka setiap hari
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Dapat diakses kursi roda (dengan batasan)
Jalur ke lift dapat diakses kursi roda
Jalur ke pintu masuk yang terang
Jalur tanpa tangga ke pintu masuk
Lift (lebar pintu 89 sentimeter)
Lainnya
Aula banquet
Properti bebas rokok
Fasilitas kamar
Kamar tidur
Seprai disediakan
Tirai kedap cahaya
Kamar mandi
Handuk disediakan
Kamar mandi pribadi
Pengering rambut
Sabun
Sampo
Shower
Tisu toilet
Hiburan
Dock MP3
TV LED 50 inci dengan saluran kabel
Makanan dan minuman
Isi minibar gratis
Layanan kamar 24 jam
Teh celup/kopi instan
Lainnya
AC
Brankas yang dapat memuat laptop
Setrika/meja setrika
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Jenis pembayaran properti
Informasi penting
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Properti ini berhak untuk melakukan pra-otorisasi kartu kredit tamu sebelum kedatangan.
Fitur keamanan di properti ini mencakup alat pemadam api dan pendeteksi asap
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Anak-anak tidak diperbolehkan berada di kolam renang infinity.
Perlu diketahui
Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 20.00
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Tamu di bawah 18 tahun tidak boleh masuk spa
Properti ini juga dikenal dengan nama
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Pertanyaan umum
Apakah Krystal Grand Nuevo Vallarta – All Inclusive memiliki kolam renang?
Ya, properti ini dilengkapi 3 kolam renang outdoor dan kolam renang anak.Akses kolam renang pukul 08.00–20.00.
Berapa biaya menginap di Krystal Grand Nuevo Vallarta – All Inclusive?
Mulai 9 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Krystal Grand Nuevo Vallarta – All Inclusive pada 10 Mei 2026 mulai dari Rp4.756.182, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Krystal Grand Nuevo Vallarta – All Inclusive ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Krystal Grand Nuevo Vallarta – All Inclusive?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Krystal Grand Nuevo Vallarta – All Inclusive?
Check-out pada pukul tengah hari.
Apakah ada manfaat all-inclusive di Krystal Grand Nuevo Vallarta – All Inclusive?
Ya, properti ini all-inclusive.
Di mana lokasi Krystal Grand Nuevo Vallarta – All Inclusive?
Terletak di Nuevo Nayarit, properti pinggir pantai ini juga menawarkan lokasi di sebelah lapangan golf, sekitar 2 km dari Teluk Banderas dan Pantai Bucerías. Pantai Nuevo Vallarta berjarak 2,7 km (1,7 mi).
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Krystal Grand Nuevo Vallarta – All Inclusive
8,0
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,4
Kebersihan
7,8
Fasilitas
8,4
Staf & layanan
7,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 704 dari 1635 ulasan
10 - Sangat Bagus
704
Penilaian 8 - Bagus. 454 dari 1635 ulasan
8 - Bagus
454
Penilaian 6 - Cukup Baik. 272 dari 1635 ulasan
6 - Cukup Baik
272
Penilaian 4 - Buruk. 104 dari 1635 ulasan
4 - Buruk
104
Penilaian 2 - Sangat Buruk. 101 dari 1635 ulasan
2 - Sangat Buruk
101
Ulasan
6/10 Cukup Baik
Raymond, Prince George
8 Apr 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Yes
Raymond
Menginap 11 malam pada bulan Maret 2026
6/10 Cukup Baik
Cindy
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
6 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pros:
- Steps away from the beach
- Family room is large and I liked that it was on the ground floor. If the kids ran outside, we weren't concerned that they would fall down a set of stairs
- The fish tacos and tuna tostadas were excellent
Cons:
- It was difficult to make reservations for the restaurant; they never had enough seats for our party of 5. For a family of 5, we would've had to eat at 8:30 or 9pm.
- Not enough umbrellas or shaded areas around the "kids pool". You had to wake up at 5am (if not earlier) to secure a spot with your beach towel or else you wouldn't get an area around the pool. Half the time, people placed towels and didnt even show up to their chairs until much later in the day!
- The wifi was incredibly spotty and in the room, we had no cell service at all
- The entertainment was lacking
- There was no common area for both adults and kids (board games, etc). You'd have to wait until 9pm to use the pool table as an adult in the teen room. The child room was for kids aged 2-12 but it was geared more towards younger children so my 11 year old had to lie and go into the teen room.
Cindy
Menginap 6 malam pada bulan Maret 2026
8/10 Bagus
Ricky Lee
Bepergian bersama keluarga
6 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, clean, comfortable, good food:)
Ricky Lee
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
Malcolm Joseph
Bepergian bersama keluarga
4 Apr 2026
Disukai: Kebersihan, kondisi & fasilitas properti
Overall a great stay! Not a massive resort which is nice.
Cleanliness was good - I would say the hotel rooms could use a better wipe down on like the actual furniture and cabinets. Public bathrooms around resort were super clean, lady was always cleaning them.
Food at the buffet was good, always something to eat and enjoy. Would say the service at the buffets wasn’t always great, sometimes could sit for your whole meal without speaking to a server for coffee.
The adult pool had alot of residue in it which was a bit gross, there’s foam parties that happen in it so I’m sure that’s what contributes to it.
The Japanese restaurant was fantastic! Would recommend booking a few dinners there. Service in restaurants was also great.
Overall cute place, overall friendly staff and had whatever you needed. Would recommend and stay again.
Malcolm Joseph
Menginap 7 malam pada bulan Maret 2026
6/10 Cukup Baik
Mitch Dallas
Bepergian bersama keluarga dan anak
4 Apr 2026
Had to save seats at the pool by 7AM or you didn’t get one. Only got room service/clean towels if you called and asked. Food was ok but the specialty restaurants that needed reservations were booked evernight. We only were able to eat at two restaurants in a 5 night stay. Some even had 1/3 of the tables open. Pool was nice. Beach was nice Need to do something different with restaurant reservations!
Mitch Dallas
Menginap 5 malam pada bulan Maret 2026
6/10 Cukup Baik
Elisa Nicole
Bepergian bersama keluarga dan anak
4 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful resort! Great food. Kid’s entertainment could be better as you need to drop them off in order for them to do any activities.
Elisa Nicole
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
William
Bepergian dalam rombongan
3 Apr 2026
They should discourage “seat savers” who dont use seats
William
Menginap 12 malam pada bulan Maret 2026
10/10 Sangat Bagus
KARYN Marthe Marie, ATIKOKAN
Bepergian bersama teman, Bepergian dalam rombongan
3 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a nice stay at the Krystal Grand Nuevo Vallarta. We don't typically stay at all-inclusive resorts anymore, but we wanted to find a place that was close to our friends who live in Mexico. This also gave us an opportunity to invite friends from Canada to join us. When we first arrived, we were given one of the old rooms in a building that had not undergone "upgrades". This is not what we expected based on the photos we saw online. When we brought this to the attention of Expedia and the resort's management, they arranged to move us to one of the renovated rooms "the next day". We are grateful for the excellent service from both Expedia and the resort. The staff were accommodating and checked in with us daily afterwards. Their attention to detail and willingness to support us were truly appreciated. We enjoyed our stay and would recommend this property to families travelling with children. We will continue to book our travel through Expedia. This experience reminded us why the support from Expedia is important - and valued. Thank you!
KARYN Marthe Marie
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Kerri-Lynn
Bepergian dalam rombongan
3 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great. Wish they would remove the towels at night, because finding chairs in the morning by the pool or ocean was a big issue. People would reserve them their whole stay and most were even used. That was frustrating.
Kerri-Lynn
Menginap 5 malam pada bulan Maret 2026
4/10 Buruk
Craig
Bepergian bersama keluarga dan anak
3 Apr 2026
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The Altitude club is not worth the money. When you arrive you check in below the lobby in a separate room. There are no signs, no directions so make sure you ask in the lobby. The only perk was getting dinner reservations. The room we had was clean. But the shower head leaked above the ceiling and the sheetrock was saturated and would drip down into the shower. The handle on our sink in the bathroom broke off with the water running and our air conditioner made the room smell like something was burning most nights. Our room was also under the pool for the sky bar so there was always water dripping down on our balcony. If you like to have water in your mini bar make sure you stop at the lobby bar on your way back to your room and bring some with you because they don't stock the fridge. The booze you get with the upgrade for the Altitude club isn't much better than what everyone else gets. If you like to start your day with a drink (ie. Cesar, Screwdriver) whatever your flavor the bars don't open until 11. So maybe start your lunch with a drink. The buffet food is pretty tough to eat. If it was hot it would help greatly. The only time we had hot food at the buffet was breakfast. The pools are in dire need of repair especially the pool at the sky bar. If you want a seat around most of the pool areas you will need to get your towels out early especially around the family pools. The staff was the best part of this hotel. If you are planning a trip I would stay somewhere else.
Craig
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
Michelle
Bepergian bersama keluarga
2 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rooms location and adult pool all amazing , staff friendly and helpful . Buffet was average and desserts were lacking . Overall layout was perfect for a week away
Michelle
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Policarpo
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente servicio!
Policarpo
Menginap 3 malam pada bulan Maret 2026
6/10 Cukup Baik
Stacey
1 Apr 2026
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Beds were terrible, hard, to small. Staff makes too much noise very early in the morning. Wrong directions for excursions. Adult pool should be named stinkey pee pool. Buffet was not great. Buffet staff not very friendly. Would like more activity around the property.
Stacey
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
Jonathan Douglas
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
1 Apr 2026
Disukai: Kebersihan, staf & layanan
Great resort for families, and they have a separate pool area for adults. Resort is in need of some renovation but it’s in a great location and the price is good.
Jonathan Douglas
Menginap 9 malam pada bulan Maret 2026
10/10 Sangat Bagus
Gerald A
1 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding. Been here twice - will go back. Close to Bucerias and 15 minutes to downtown
Gerald A
Menginap 6 malam pada bulan Maret 2026
6/10 Cukup Baik
Jaylin
1 Apr 2026
Disukai: Kebersihan, staf & layanan
We definitely thought we were getting something better than we actually got given the price we paid. Reservations for the restaurants on site were almost impossible to get. We were told when we got there that no reservations were available for the next 2 - 3 days and that typically reservations need to be made 3 days in advance which makes no sense if your not already there. So we are buffet O for the first 2 days and the food was 2/5, plus none of the food was hot given that was on burners. Our best meal at the buffet was the omelet for breakfast which we ate everyday. Also the fish tacos are pretty decent too besides the fish being saturated in grease
Now onto the room. The pictures are very misleading and makes seem like the room is larger than it actually is. It felt very motelish to me especially for the price we paid. Still grateful for it but definitely not what we were expecting. Overall 3/5 but staff and the adult pool made up for it the slightest bit. Definitely better options out there even if you want to budget personally I feel like.
Jaylin
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Livia alexandra
31 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a really great stay here with family friends and children large pools activities going on at night food was very good just hard to get into the a la carte restaurants so we were only able to do that one evening out of our seven the staff are lovely especially the poolside staff
Livia alexandra
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Shawn
Bepergian bersama keluarga dan anak
31 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The resort was large and clean. Food options were always good. Service was excellent. Traveled with family
Shawn
Menginap 7 malam pada bulan Maret 2026
6/10 Cukup Baik
Arturo
Bepergian bersama keluarga dan anak
31 Mar 2026
We had issues with our room. The tv had black lines running down the screen so the kids didn’t enjoy watching the tv. Aldo the phones were down so in order to get any service we had to go to reception. When we told the lady at reception regarding the phones she very rudely told us that we had to use whatsapp to request services such as room service or anything. When i told her I didn’t have the app so what could i do she said well i can’t help you then. We dealt with it for 2 days. On the third day we found a roach it the bathroom. Needless to say we did not have a good experience here. Even though we were moved to a different room after it still soured the experience for us. Other than that the pool was nice but closes at 8pm daily. The food at the buffet is was average. Definitely book the restaurants instead if you can find a reservation available.
Arturo
Menginap 4 malam pada bulan Maret 2026
2/10 Sangat Buruk
Karina
31 Mar 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The whole experience was terrible! The hotel was old and falling apart. When we arrived one of the rooms smelled like grease and paint and the tools were left behind in the room, the bathroom
Karina
Menginap 3 malam pada bulan Maret 2026
6/10 Cukup Baik
Motunrayo
30 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
I was locked out of my room bacause the door battery was low. This is something that should be changed or checked after a specific time frame
Motunrayo
Menginap 4 malam pada bulan Maret 2026
8/10 Bagus
Jasmine
Bepergian dalam rombongan
30 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The most amazing food and staff!
Jasmine
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
ADEBISI
Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
29 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
2 wings of the Building is a bit old, while the central one in front is newer. The pool was beautiful and clean as the staff were on-top of their duties.
However, the food was poor, especially the restaurants that required booking (Hacienda). The buffet was ok with nothing spectacular. We kept going back there as it had more options and we could mix the meals with some sauces to add taste.
I've had better meals at other all-inclusive resorts.
ADEBISI
Menginap 4 malam pada bulan Maret 2026
6/10 Cukup Baik
Ana
Bepergian bersama keluarga dan anak
29 Mar 2026
Disukai: Kebersihan, staf & layanan
This is definitely an older hotel. The pool is large and nice (although there is black grout along the top that needs to be cleaned). However it was very annoying getting a spot at the pool as many people put their towels down and then go elsewhere taking up the majority of the pool chairs by 9am. It was easier finding a chair at the beach, which we preferred anyways.
The à la carte restaurants were good, and the Mexican was the tastiest. The breakfast buffet was good but dinner and lunch could be dicey, it was disappointing there was never fresh guacamole which is what every resort on the Riviera Maya side I have been to had. There wasn’t a lot of Mexican food at the buffet at all unfortunately. The fish tacos at the grill were very good and a go to almost every day.
Overall, the staff were nice but most did not go above and beyond, the pool and beach were good but the hotel needs upgrades and some more amenities as there were always line ups for everything and the buffet got very crowded with no real signage as to which direction people should go.
We had a fun time, but I don’t think I would return as this resort didn’t really stand out in comparison to others.
Ana
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Hope Oluwarantimi
Bepergian bersama keluarga dan anak
29 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stat at this resort was excellent. Everything was on point. Looking forward to many more vacations.