Brownsea Island hotel guide. Britannia Hotels hotel in Brownsea Island, Poole

"No did not get a beach view ,although room was clean, staff are very helpful outer side badly needing painting and smartning up, no food at this hotel u have to go next door to the Carleton hotel. Fire alarm went off late thursday night but it was ok maybe a bug in the sensory thing in the rooms? Noisy people next door to me doors banging loud conversation so not much sleep had!"

"Such a brilliant hotel. Staff were wonderful and couldn’t be more helpful. We ate in the restaurant for dinner and it was superb. Will definitely be visiting again!"

"We booked a night at this hotel with a spa. The hotel contacted Expedia to explain the spa was under renovations and out of use. Expedia did not give me the message. The sole reason for booking this hotel was because of the spa. Expedia failed in passing on the information. The hotel upgraded us and did everything they could to make the stay very enjoyable but Expedia let me down and I would like a refund from Expedia"

"Awful room, very bad value for money"

"A charming , if not slightly tired, hotel. In a beautiful spot, perfect as a base to further explore the area. From the moment I checked in, until the moment I checked out, all of the staff were extremely friendly, helpful , courteous and professional. The bed was very comfortable and the linen fresh and clean. Powerful hot shower. Plenty of tea & coffee. The breakfast buffet was excellent. A very enjoyable stay. I would love to see the proper receive the TLC it deserves."

"Swapped out sea view room, sadly, but hotel had an old world charm and the hottest swimming pool I've ever been in. That's not necessarily a good thing unless you're someone that doesn't want to swim and then you're fine. Staff were warm and welcoming, lots of flash cars on the driveway. Really liked the look of the rooms by the pool. Breakfast was a bit busy and staff a little frazzled but pleasant. The wallpaper in the bar was amazing. Wonderful location, the higher the floor the better - if you're put on the first floor (like us) and not given the room you're booked, then you're clearly not an A-lister... :-). Room was wonderful."

"Nice room, easy to operate shower, very quiet, friendly staff. Didn't have breakfast, so can't comment on that. But excellent value and would definitely recommend and stay here again. "

"A lovely hotel and very accommodating. They were happy to store my bike for me overnight and looked after my bag before and after check in. A great selection on the tea tray and a lovely touch with the radio in the room playing classical music when I arrived. It was a relaxing stay"

"About the clean room some spiderwebs Not big deal, the rest all cleaned. About the Staff everyone 5 🌟 It's a fresh breakfast, but insufficient food for the price to pay. About the parking all good have plenty space. "