Downtown Chicago hotel guide. Highgate Independent hotel in Downtown Chicago, Chicago

"The free breakfast is absolutely amazing! Everything you could imagine and plenty of it! The rooftop bar has amazing views and cocktails. They offer enough food selections to satisfy the most discerning clientele. I found the staff very helpful. My only regret was that I paid an extra $50 to get in my room a couple of hours early. I was weary from traveling. I wished I had saved my money and waited. It would have been nice if they had let me go up to my available room as a perk."

"Great location and walking distance around downtown. Room was clean and well kept. "

"Very nice for short stay for business"

"I have gone by this hotel for over thirty years and always wanted to stay here. Our room had a magnificent view of the lake and everything from the Ferris wheel at Navy Pier to the Field Museum. The room did not have good climate control. We did have to have the windows open. Thankfully, the weather was mild outside, which made things ultimately very comfortable."

"Great staff and great service. Amenities need update and bathroom as well."

"We stay for one night . Service was very good staff was very friendly helpful. especially the valid parking staff was very nice and helpful."

"Kind staff and helpful, nice rooms, wish there was a fridge in the room."

"We were initially booked at the main location on the River Walk, but we were then instructed that we would need to move to another nearby location upon arrival. The receptionist told us that the company intentionally overbooks its main location and reserves some capacity at other locations to entice customers. BE VERY WARY OF THE BAIT AND SWITCH. If you stay at this hotel (I highly advise against it), I recommend calling ahead to verify that you are actually booked at the correct location."

"Terribly loud music played all night and the staff would do nothing about it. Music was blaring all night and we were not offered a solution. Very disappointing."