Search Hotels in Hsinchu City Centre, Hsinchu

"Nice and big room. The room was clean. The bed was comfortable, the sheet was clean. The bathroom wall, glass was not clean and there are a lot of water stain, but nothing concerning. The staff was really nice."

"Great hotel. We were initially charged an additional guest fee despite my receipt saying it was for 2 people already. They refunded the charge without hesitation upon check-in later in the day. Was able to store our luggage before check-in and they were located in the room upon check-in. Provided breakfast as well."

"My stay at this hotel was extremely disappointing. The customer service staff displayed a bad attitude, and I was assigned a room with excessive sunlight, making it uncomfortably hot. When I informed the reception, they refused to resolve the issue unless I paid extra to upgrade, even though I noticed other rooms were vacant (their open doors made it clear). This feels like a deliberate tactic to make guests pay more by assigning them poor-quality rooms initially. The room itself was in terrible condition—far from clean, with a crumpled and untidy bedsheet, as shown in the attached photo. For a property listed as 2 stars but misleadingly advertised as 3 stars on Hotels.com, the quality and service were completely unacceptable. Considering the high price, I expected much better. This hotel is by far the worst I’ve ever experienced, and the rating needs to be adjusted to reflect the actual standards."

"This was a good hotel for cheap. The breakfast was good. Staff was great. Only thing is the floors are dirty though hallways. "