Downtown Shanghai hotel guide. Kempinski Hotels & Resorts hotel in Downtown Shanghai, Shanghai

"Breakfast changed each day and was very tasty but the quality itself was quite average, but totally above average for the low price of the hotel. Bathroom did have some mould but mostly not a problem. Amazing towels and hairdryer. Absolute loveliest cleaning and kitchen staff, limited English but so sweet and kind and helpful. "

"Great hotel and lovely staff, really enjoyed our stay "

"Best manager who is caring. "

"Amazing property, inceadibly large and well appointed rooms."

"Check in and out process was fast. Hotel location is very good as it is in between the places we wanted to visit and very convenient to take taxi as well as close proximity to metro and malls. The rooms are big and comfortable for 2. Service is excellent including delivery of parcels to the room. We will come to The Langham again in our next visit to Shanghai. "

"Excellent staff service & spacious room"

"Good but The hotel’s customer and guests are very low-class and spit at the elevator door"

"Great area, great facility and absolutely incredible staff"

"The guests services is the best, with the concierge men in lobby area. What I didn't like, is the manager on the restaurant on 45 floor he was very arrogant and very root to me and my family!!,He doesn't reserve to be on the restaurant as manager."