Hotel dekat Pusat Perbelanjaan Brandywine

"Yes"

"The staff and room service food were excellent. The amenities (private car service, valet, room service) were excellent. The room itself was not what we expected for $800."

"What a disaster. Worst ever. I show up and they somehow gave my room away, with no rooms available and no explanation available either. To top things off, the front desk girl and her manger are rude and unsympathetic. Not even a polite apology. Just stared at me expressionless. Really odd vibe. Have stayed at many Courtyards before and they’re generally clean and well kept, but this one looked like a complete dump outside and in the lobby. The fact that I never made it to the room might have...

"Clean room "

"The power was out"

"Friendly, helpful front desk staff."

"Everything was fantastic from check in to check out. Wonderful. Would recommend to anyone. "

"Perfect location, pleasant staff, clean rooms "

"Great location near the waterfront! Free parking!"

"It was a lovely stay with a view of the river with a nice hot breakfast and friendly staff."

"I had a very frustrating experience at this hotel that fell well below expectations. I specifically booked and paid for a double-bed room, only to be told upon arrival that the hotel had oversold that room type and could only offer me a single room. What was most disappointing was the complete lack of empathy or effort to make the situation right. There was no meaningful apology, accommodation, or concern shown for the inconvenience caused. Unfortunately, the issues didn’t stop there. When I...

"The rooms were a bit hot and you couldn't put the heat down lower than 72. One of the lights by the bed was broken. The gym was fine but could have used another elliptical. The breakfast was okay. There was a great hiking trail behind the hotel. That was a huge bonus."

"Very quaint property with nice layout & grounds. Nice restaurant, Krazy Kat’s onsite. Room accommodations were great; fireplace, large sitting area, sunken tub, shower, towel heating rack, wet bar, microwave, refrigerator & Keurig all in room. We will definitely be back!"

"It was amazing and when I did have problem they where quick to fix it "

"The room was not properly cleaned. The breakfast was not what I expected. They could not find my booking information. "

"GREAT"

"Elevator not working upon arrival and staff did not make us aware until after check in. My wife has health problems. I could barely make it up the steps had we known upon check-in about the elevator not working we rebooked a new room and they charge security deposit without telling us anything."

"I slept like a log."

"The hotel was nothing like the photos online. The blue sofa and other stylish furniture shown in the listing were nowhere to be found. Instead, the lobby looked shabby, and the rooms were no better. There was visible dust throughout, and I took photos to document it. I also noticed grimy handprints on the sides of the furniture. The room smelled awful because of whatever heavily scented product had been used on the carpet. The odor was strong, chemical, and perfume-like. It gave me a headache...

"Although the pool and hot tub were both quite chilly, the kids didn't seem to care. Would definitely go back. The staff was really top notch."