Search Hotels Near Eastgate Shopping Center, Shreveport

"The room needs tp be updated. The tub and sink in bathroom were extremely slow to drain. I expected more and was quite disappointed. Our room was not cleaned the entire time we were there. Will not go back."

"I checked into the hotel on Friday, April 10, 2026, as I was in town for an athletic competition in the area on April 11. Upon entering the room, there was an immediate and strong musty odor. Within less than 30 minutes of being in the room, my daughter had a roach crawl across her foot. We killed it and flushed it, but were understandably very disturbed. I went to the front desk shortly after (approximately 5:00–5:30 PM) to ask whether another room was available. Before I could fully explain the situation, the older gentleman working the front desk abruptly cut me off and stated that the hotel was fully booked for the night. His tone was dismissive and rude. Because we were tired, needed food, and had a competition to prepare for the next morning, we returned to the room. Within about an hour, another large roach crawled up the wall. At that point, I packed our belongings and returned to the front desk. I was again met by the same front desk employee, who was extremely rude and made me feel as though I was being unreasonable for not wanting to stay in a roach-infested room. I showed him a photo of the roach on the wall prior to killing it (which I still have), yet his demeanor suggested that I was the problem rather than acknowledging a legitimate pest issue. "

"Everything we needed was close by (we were attending a concert) like food, stores etc. Clean property with great and friendly staff. Would recommend the hotel."

"Staff was very helpful."

"Broken cabinet in room, TV and remote did not work. Property looked better in the photos online than in person"

"We always have an amazing time when we stay here the staff make you feel right at home and the rooms are awesome! "

"The hotel’s maintenance is in disarray. The doorknobs are falling off, and the pool water was green. Strangely, there was a sign near my room’s emergency exit that discouraged its use. I’m not sure the fire department would approve of that sign. On the positive side, the staff and breakfast were quite good. "

"Room was clean. Employee was overwhelmed when checking is in as she was the only worker. The hallways smelled really good. "

"Very clean spacious rooms with terrific water pressure in the shower. On- sight restaurants were very good. Limited slot options but location was convenient to other casinos as well. "