Hotel dekat Pusat Perbelanjaan Port Village

"Would have been nice to be told pool was been drained"

"This was one of the worst hotel experiences we’ve had. We arrived, anticipating an attractive and heated pool. We discovered a very dirty, shabby out of date pool that was cold. After much communication with Expedia, the owners of the hotel turned up the temperature on the pool. Unfortunately, because the hotel was listed as a four-star hotel, but was maybe at least a 2 1/2 star or three star hotel, we decided to go somewhere else. The pool was too small to in fact, be usable, despite very...

"Staff were great"

"It was in a good location, quiet and good value for money"

"Great location. Breakfast was great and the amenities were thoughtful."

"Had a wonderful 10 night stay at Shantara. We loved being so close to Macrossan st and the beach, while the pool was an amazing end to each day. The Hotel was peaceful, beautiful and quiet. As is normal for Far North Queensland, there is not everyday cleaning service but we don’t use that anywhere anyway. Plenty of parking, but if you didn’t bring a car everything is walking distance with shuttle bus options for longer journeys. The only black mark of the stay were our neighbours on the pool...

"We have stayed at this property before, the last time 10 years ago & sadly not much has changed in that time - the rooms are now quite outdated & need a refurb, the carpets are quite dusty & the tiles dirty. We selected the 1 bedroom swim-up apartment based on the promise that the pools were heated. Sadly they were not, they were absolutely freezing & when I raised it on day 1 with the manager he spun an excuse & said he would get it looked at. After 8 days & many more asks we gave up! Very...

"Left watch behind. Contacted immediately to post it across. Very close to everything."

"We stayed in a beautiful 3 bedroom Villa. It was perfect for our family of 7. Hotel staff was wonderful. Great looking property and fabulous pool area. Location is less than ten minutes from central Port Douglas. Access to the beach. We will definitely return for a longer stay!"

"The hotel was wounderful. It was clean, the staff were great and we loved the pools."

"Outstanding lodge in a nature reserve with great facilities and friendly helpful staff. The chalet accommodation was spotless, comfortable and very well equipped, and the location in the nature reserve was great. The food in the restaurant was excellent. Only stayed one night, but wish we had stayed at least one more. Having said that, it was not cheap, but good value for what was on offer."