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"Very professional people and very supportive,, the staff a large portion of them speak English"

"That is a wonderful hotel. Excellent to stay in. heart of the Shanghai. "

"We stayed in the hotel 12 years ago when the kids were little. This year we brought them back, and we fully enjoyed it the same way we did 12 years ago! This hotel has a very special place in our heart. Especially, I made a mistake by double-booking the room, and the service manager helped me solve the problem within 24 hours by coordinating with Expedia HK. "

"Location is fantastic with easy access to public transportation, restaurants, shopping . Staff are extremely knowledgeable and helpful. "

"This was one of the better hotels that we've had the plesure of staying. It was a picturesque venue. The only thing wrong is the morning buffet. A little pricey but convenient thing. Service was excellent. We had a deffective mini bar fridge which was promptly replaced."

"Excellent hotel"

"Value for money, easy access to metro station and attractions nearby. A small mall selling cheap and good souvenirs "

"I have stayed in this hotel at least four times in the past few years. Its perfect location and friendly staff kept me returning."

"I had a good time. The staff was very nice."