Resor di Queensland

"子連れの旅行で海水浴やハイキング等のアクティビティがあったので、部屋に洗濯機・乾燥機が付いていたのは大変助かりました。 スタッフの方々の対応も素晴らしく、グローバル・ブランドのクオリティの高さが感じられた旅行でした。"

"Friendly staff and clean room."

"This property is clearly outdated. It charges similar price as nearby high rise hotel. Clearly it needs renovations."

"Great location. Close to all shops. Excellent pool area to swim. Cabin we had was a little tired in areas but clean. The price we paided was a bargain for mid week stay. Would stay again. Travelled with 4 adults 1 child"

"We had such a terrible stay that we left early, forfeiting the money we paid. The place was so overcrowded, with a cruise ship parked out front. Our hotel room had black mold in it and construction fencing and vehicles partially blocked our view of the beach. The walls were paper thin and we were kept up late and woken early by the sounds of other families talking (they weren't even being inconsiderate, the rooms were just so badly soundproofed). The layout of the resort was baffling, with glass...

"Overall, we had a good stay, but there is definitely room for improvement. Firstly, the description on Expedia states that the resort is a “5-minute walk” away. This wording is misleading, as it implies a short and easy walk. In reality, the walk is quite long, uphill, and not practical for many guests. It heavily relies on the buggy service, which unfortunately has a 10pm curfew that is quite inconvenient. Room service also needs improvement. Used dishes were not cleared, and coffee capsules...

"Have stayed several times at lagoons but this time it felt a bit run down for the price. The room wasn’t all that clean inside, so much bird poo and feathers all over the deck, it felt a bit dirty to walk out there or sit there. Especially when we paid for a swim out room. Pool was great & had a lovely dinner at the restaurant. Staff were lovely. Paid an extra guest fee with booking and then on arrival paid again to have the sofa bed made up should really be included in the extra guest...