We booked a room with a nice lake view, but it was absolutely terrible and beyond disappointing. If I could, I wouldn’t even give it one star. The description of the property was misleading and included false information.
The building was extremely old, with broken windows that frequently let bugs in. The door lock was nearly broken, and we struggled to get in every time. The dishwasher was broken, filthy, and emitted a foul smell. The washing machine was also dirty, making it difficult to use. The carpets were disgusting, with dead insects scattered around, and insect remains stuck all over the walls. One of the bedroom lights was broken, and some bedside lamps didn’t even have bulbs. A small table was broken and dangerously wobbly. The kitchen drawers were falling apart, with front panels coming off. The toilet paper holder was broken, so the toilet paper was placed directly on top of the tank. The parking lot was narrow and extremely difficult to navigate.
The cleaning was completely inadequate, with dust accumulating everywhere. During our stay, we developed nasal issues and suffered from dust allergies.
Despite requesting the staff to fix the dishwasher and clean the carpets, nothing was done. The place was unsanitary and unacceptable. I wouldn’t recommend this hotel to anyone under any circumstances. Very disappointed.
