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HOTEL SANTA MARÍA BY LAUZA

3.0 star property

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Consider a stay at HOTEL SANTA MARÍA BY LAUZA and take advantage of free continental breakfast, a free daily manager's reception and laundry facilities. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a 24-hour business centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 27 per room (one-way)
  • Laundry fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Frequently asked questions

Is HOTEL SANTA MARÍA BY LAUZA pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at HOTEL SANTA MARÍA BY LAUZA?

Limited spots are available.

What time is check-in at HOTEL SANTA MARÍA BY LAUZA?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at HOTEL SANTA MARÍA BY LAUZA?

Checkout is at noon.

Does HOTEL SANTA MARÍA BY LAUZA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 27 per room applies.

Where is HOTEL SANTA MARÍA BY LAUZA located?

Located in La Carolina, this hotel is within a 10-minute walk of Chamber of Commerce of Quito, Parque La Carolina and Vivarium. El Jardin Mall and Equinoctial Technologica University are also within 15 minutes. Pradera Station is 9 minutes by foot and Carolina Station is 9 minutes.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified

8/10 Good

LAURA

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Hotel was under construction while we were there. And the staff was not prepared for the inconveniences altho they tried their best.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Edmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Pictures were not accurate.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The photos did not match what we walked into. The room had a door handle lock, no deadbolt. The bathroom window was literal slats that didn’t seal closed. It was incredibly noisy and the beds were horrendous. The gentleman at the front was very nice but I didn’t feel safe enough to stay and ended up switching hotels
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service
El lugar esta bien ubicado, la habitacion es amplia con una mini refri y un calentador de agua para servirte un te, lo cual me pareció excelente para este frio. En la cama te hundes, hace falta cambiar el colchón, las sabanas, almohadas y toallas, ya cumplieron su ciclo. El baño siempre tenia un olor a humedad y caño. El agua caliente y la presion es buena. Las chicas de la recepcion son muy amables y te tratan con calidez. Esta bueno para pasar una o dos noches máximo.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es solo para dormir, espacio pequeño, el baño si bien limpio y agua caliente, la cama falta más comodidad, el desayuno muy bueno
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personal en general muy amable y servicial. Pero en cuanto a camas, ropa de cama, almohadas y toallas necesitan un cambio a criterio personal.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación y camas limpias
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

thomy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy cordiales y atentos
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jairo Sidney

Liked: Cleanliness, staff & service, amenities
Excelente localização, atendimento cordial e atencioso das funcionárias Lorena e Catarina.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mario

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Stayed 1 night in Feb 2026
Verified

8/10 Good

Ernesto Orlando

Stayed 3 nights in Jan 2026
Verified

8/10 Good

NARCISA MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025