My fiance and I spent 3 weeks in Ecuador, and this was our favorite hotel.
The place is gorgeous, especially the outdoor areas! But the service is what impressed us the most. We were greeted by everyone we walked past, and there was always someone ready to enhance our stay. Not only does this hotel provide airport pickup and a complete breakfast, but they also offer extended luggage storage.
If you're concerned about safety in Quito, you'll be pleased to know that this location is gated and guarded. No one gets in without permission.
We absolutely plan to stay here again soon!