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Ulasan untuk Delta Hotels by Marriott Mount Pleasant

3.5 out of 5
Delta Hotels by Marriott Mount Pleasant
7111 Washington Ave, Racine, WI

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 388 dari 960 ulasan" "
Penilaian 8 - Bagus. 320 dari 960 ulasan" "
Penilaian 6 - Cukup Baik. 136 dari 960 ulasan" "
Penilaian 4 - Buruk. 68 dari 960 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 960 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Samantha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel and pool were very nice.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Vanessa Enriquez pada tanggal 14 Mei 2024
Thank you for staying at the Delta Hotel by Marriott, I am happy to see you were satisfied with your stay and I am happy to see you enjoyed the pool as well. If there is anything we can do to ensure your stay is 100% to your satisfaction every time, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day.

8/10 Bagus

Felicia

Menginap 4 malam pada bulan April 2024
Tanggapan dari Vanessa Enriquez pada tanggal 14 Mei 2024
Thank you for staying at the Delta Hotel by Marriott, I am happy to see you were comfortable with your stay and I do apologize it was not fully to your satisfaction. If there is anything we can do to ensure your stay is 100% to your satisfaction next time you stay with us, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day.

10/10 Sangat Bagus

Conrad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good spot
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Vanessa Enriquez, Assistant General Manager pada tanggal 10 Apr 2024
Thank you for staying at the Delta Hotel by Marriot, I am happy to see that your stay was a good location for you. If there is anything we can do to ensure your stay is 100% to your satisfaction every time, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day.

10/10 Sangat Bagus

Terressa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanessa Enriquez Assistant General Manager pada tanggal 1 Apr 2024
Thank you for staying at the Delta Hotel by Marriot, I am happy to see you enjoyed you stay with us at Delta.. If there is anything we can do to ensure your stay is 100% to your satisfaction every time, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

10/10 Sangat Bagus

Antoinette

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My kids love it be back soon ☺️
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see your children enjoyed our hotel. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Bagus

Craig

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just an all around good stay.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see you were comfortable with your stay. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

6/10 Cukup Baik

Terressa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just wanted a getaway and I enjoyed being alone
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to provide a little get away for our guest and provide anything the guest needs. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Bagus

Chinmay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, we are happy you enjoyed your stay with us. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see you enjoyed your stay with us. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

6/10 Cukup Baik

Gregorio, Chicago

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
One bad thing was no hot water in shower in the later part of the morning.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager, Vanessa Enriquez pada tanggal 29 Mar 2024
Thank you for staying at the Delta Hotel by Marriot, I do apologize for the inconvenience we have had our maintenance team take a look and fixed the issue. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

10/10 Sangat Bagus

Kyla

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

KEITH, ROSHOLT

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Samantha pada tanggal 23 Jan 2024
Thank you for the five out of five Keith! We appreciate it very much!

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Samantha pada tanggal 23 Jan 2024
Thank you for the awesome rating Timothy!

6/10 Cukup Baik

Bridget

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Pool needs MAJOR TLC
We actually live in Racine, just booked a hotel room for the day to take the kids swimming and have a pizza party in the room. But the pool literally looks abandoned! It wasn’t even filled up all the way, filters weren’t working, the water was so cloudy you couldn’t see two feet in front of you, ceiling leaking, tables were dirty. Kind of a bummer since that was the only reason we came to the hotel. Needless to say we didn’t swim long and basically watched a movie in the room had our pizza party then went home.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 31 Des 2023
Thanks again for your valuable feedback. Hope to see you soon.Happy New Year

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay if you are in the Racine area. Good price. Easy access to the downtown area and HWY 94.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 27 Des 2023
Thank you Julie for your positive review and looking forward to seeing you again.

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 27 Des 2023
Thank you Eric for your positive review and looking forward to seeing you again.

10/10 Sangat Bagus

Umari

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

10/10 Sangat Bagus

Muruli

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Samantha pada tanggal 23 Jan 2024
Thank you for the five stars Muruli!

8/10 Bagus

Colleen

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

WESTON

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

4/10 Buruk

Vira

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 27 Des 2023
Hope to see you soon.

10/10 Sangat Bagus

KEITH, ROSHOLT

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was wonderful, but we only watched tv and slept. The room was in excellent condition. I didn’t notice anything that appeared worn or damaged. The furniture was very comfortable, anything you wanted to do, the desk was generous. My only concern was with the parking lot. The parking lot has been a nuisance since it was built. The parking on the south side is best, and has a few disabled parking spaces, with a shortcut to the elevators.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Bagus

Brandin

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

6/10 Cukup Baik

Jerrold

Hotel has seen better days
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

6/10 Cukup Baik

Casilyn

Menginap 3 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for your input. We will discuss it with the respective departmentSincerely,Hasan Ali

8/10 Bagus

Nathan

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 16 Nov 2023
Dear Nathan,Thank you for staying at Delta and we look forward to seeing you again.

8/10 Bagus

Mark

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 16 Nov 2023
Dear Mark,Thank you again for staying at Delta and we look forward to seeing you again.

8/10 Bagus

Tammy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bernice had great customer service at front desk. Overall I enjoyed my stay
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hasan Ali pada tanggal 3 Nov 2023
Thanks again for staying at the Delta and for your beautiful comment. We look forward to seeing you again.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Too hot!
This is an old hotel that Marriott has given a facelift. It is very pretty. The employees are wonderful - they respond immediately to any request. However, Marriott needs to invest in the HVAC of this hotel! The first night I set my thermostat at 68°. However my room stayed at 81°. (My friend's room was 40°!) When I came back at the end of the next day it was 83°. The maintenance man arrived with a fan. We could not turn off the heat completely, but blocked the vent with towels. He said there was no other way to control it. The temperature went down to 73° after a while. It is too bad that something so basic will ruin the reputation of a hotel with a great staff.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hasan Ali pada tanggal 3 Nov 2023
Thanks for your valuable feedback the maintenance department has already notified us. Again accept my apology and we look forward to seeing you again

2/10 Sangat Buruk

Mike

Menginap 1 malam pada bulan September 2023
Tanggapan dari Hasan Ali pada tanggal 19 Des 2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Bagus

Paul

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Staff very helpful...especially Kash and Bertha Mccoy But what a shame the company does not match the commitment to customer service that the staff does.i had to try 3 rooms to find one with acceptable heat My companion couldnt get her heat to shut off the infrastructure has not been maintained it would appear. The excellent staff cant make up an uncomfortable nights sleep Pool was very nice Paul Foster
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hasan Ali pada tanggal 3 Nov 2023
Thank you again for your lovely comment and we look forward to seeing you again.

2/10 Sangat Buruk

Randy

Tidak Disukai: Staf & layanan
Thermostat
Thermostat did not work. Waited 40 minutes for repair man. He could not fix it. Was not offered another room. Spent 3 days without heat and or AC
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hasan Ali pada tanggal 24 Okt 2023
Dear Randy, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the thermostat is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Maintenance Department leadership team to ensure the necessary guidelines are in place and reviewed to prevent thermostats from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 Buruk

MELINDA

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The air conditioning did not work in our room, the sliding door handle fell off, and an electrical outlet was falling off the wall.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hasan Ali pada tanggal 24 Okt 2023
Dear Melinda, Thank you for taking the time to let us know about your experience while staying with us. Your experience of maintenance is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent maintenance from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Sangat Bagus

Kim

Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hasan Ali pada tanggal 16 Nov 2023
Dear Kim,Thanks again for staying at Delta and we looking forward to seeing you again.Sincerely,

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
it was good but there was mold in the shower and in the refrig
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 20 Okt 2023
We apologize for the cleanliness issue. This has been addressed with our housekeeping staff. Thank you for making us aware.

6/10 Cukup Baik

HIDEO

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5年前くらいの宿泊の際にはもっとしっかりした重厚感のあるホテルだったのに、買い取られて改装したらすごく安っぽいホテルになっていました。朝食もハム、ソーセージ、卵の無い寂しい限りのもので、コロナ禍の時の影響かとは思われましたが、これで朝食(無料）付きなら仕方ないかと思っていたら、若いアルバイト風のお兄さんに８ドル請求されました。今後、団体で泊まることも視野に入れての宿泊でしたが、はこのホテルは使えないなと思いました。
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 18 Okt 2023
Thank you for taking the time to share your thoughts regarding your recent stay. Your feedback has been shared with our leadership team.

8/10 Bagus

karen

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 18 Okt 2023
Thank you for taking the time to rate your stay.

6/10 Cukup Baik

Jim Stacy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
We had a minnor issue as they attempted to give us a room JUST with a king bed. Not what we reserved, when we finally pointed it they moved us, yet still seemed questionable. Then Monday Morrning at 8am maintenance walked in to do repairs. Which the desk stated that o that just Willy we’ll talk to him. Made us feel very strange the rest of the time. Very little communication
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Okt 2023
We apologize for the issues experienced during your stay. Hotel Leadership has been made aware and will address. Thank you for staying and for providing feedback.

2/10 Sangat Buruk

Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Meh
Staff was conceited and rude at all times. Hotek was far overprived for location and amenities. And you have to be a premier member to receive free continental breakfast. Which. From a man who spends his life in hotels every day of the week for work and has seen every kind of establishment. $10 for breakfast and not a piece of meat to be found. Customer is well below subpar. Very Uppity. Cleanliness. Comfort and appearance.........Amazing.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 6 Okt 2023
Thank you for taking the time to write this review. We are sorry you didn't enjoy your stay. Your feeback has been noted.

10/10 Sangat Bagus

Wanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Nice
Menginap 2 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 6 Okt 2023
Thank you for taking time to submit a review. We hope to see you again soon.

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 6 Okt 2023
Glad to see you enjoyed your stay.

8/10 Bagus

Shakela

It was cool
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 28 Sep 2023
We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 28 Sep 2023
Thank you for taking the time to provide feedback. We look forward to seeing you again soon,

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great stay. Very clean and very helpful staff. Only complaint was the air conditioning wasn’t really working.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Director of Sales pada tanggal 13 Sep 2023
I am happy to hear you enjoyed our stay with us! I apologize we did not exceed your expectations. We have had our maintenance team fix the AC and hope to welcome you again!

8/10 Bagus

Leonard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is nice. Was disappointed in the breakfast cost.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 6 Sep 2023
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.

8/10 Bagus

Amber

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel, very very nice just had a couple "issues" one of which no matter what we set the air on, it didn't get below 72 degrees which was way too warm for us. Also, our tv remote wasn't working and no way to turn volume down. From desk said they would sent maintenance up once he got back from shuttle run however we never saw him.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 6 Sep 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 Bagus

Reyna

Disukai: Kebersihan
Menginap 3 malam pada bulan September 2023
Tanggapan dari Director of Sales pada tanggal 13 Sep 2023
Thank you for taking the time to leave a review. I am happy to hear you enjoyed our stay with us! We look forward to having you stay with us again in the future!

6/10 Cukup Baik

Mark

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
No microwave in room and generic coffee
Menginap 1 malam pada bulan September 2023
Tanggapan dari Director of Sales pada tanggal 13 Sep 2023
Thank you for taking the time to provide feedback to our review. I apologize we did not exceed your expectations on your recent stay. We will use your feedback to coach our team members on how to improve our guests’ experience. I hope you consider visiting us again and look forward to welcoming you again in the future!

2/10 Sangat Buruk

Joseph

Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 28 Sep 2023
I'm sorry you were disappointed in your stay.