The toilet in our room was running all night, the staff came up and told me to just shut the bathroom door. I also had them come up because the heat/air unti was louder than most. I know that those units aren't exactly quiet but this one sounded like it needed some service. The solution they gave was to turn it off. So let the room get really stuffy basically. The staff was no help. I booked through expedia and they werent much more help. I very rarely get a hotel room, expedia gave $15 in key points or something, something i will probably never use.I was told the hotel was fully booked, which I highly doubted, and that I could not get any kind of discount. If it wasnt already later when we got back to our room and settled I would have left and asked for my money back. Would not stay there again.