Bagian depan properti - sore/malam

Ulasan untuk Sleep Inn Raleigh Durham Airport

2.5 out of 5
Sleep Inn Raleigh Durham Airport
5208 Page Rd, Durham, NC

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 396 dari 1000 ulasan" "
Penilaian 8 - Bagus. 322 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 134 dari 1000 ulasan" "
Penilaian 4 - Buruk. 79 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 69 dari 1000 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Tim

Clean, quiet, nice stay. However, breakfast and coffee are awful. Coffee in room is undrinkable. Worst coffee I have ever drank in 5 decades of coffee drinking. Coffee in eating area is drinkable, but not good.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Dear Tim,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

4/10 Buruk

Stefanie

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Check in was slow and the hotel charged a $100 fee in case of damages for each room we booked. Room had a very unsafe broken window that staff were not aware of until I informed them. No extra toilet paper in the room. Large stain on carpet of second room I booked. Breakfast was poor. Few offerings. Many items (ie syrup) were gone and no staff available to provide assistance or refill. Very difficult to find staff to provide assistance. They should not be managing a hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Dear Stefanie, Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

2/10 Sangat Buruk

Madeleine

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Dear Madeleine,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 Bagus

Meghan, Hamilton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was helpful. Rooms were clean but could use a coat of paint and new lamp shades. Breakfast foods were sad but the coffee was not and fresh.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 4 Mei 2024
Dear Meghan,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Sherry J.

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice area. Minutes away from restaurants and right off the highway.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 30 Apr 2024
Dear Sherry J,Thank you for your great feedback. We're delighted to hear that you enjoyed our convenient location near restaurants and highway access. Providing our guests with easy access to amenities and attractions is important to us, and we're glad to know it contributed positively to your stay. We hope to welcome you back again soon for another pleasant experience!Sincerely, Noel Dekort General Manager

6/10 Cukup Baik

Chrystal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
N/A
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 26 Apr 2024
Dear Chrystal, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager

10/10 Sangat Bagus

Fred

Property up to date
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 21 Apr 2024
Dear Fred, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

8/10 Bagus

Karthick

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 9 Mei 2024
Dear Karthick, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 Bagus

Simone

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff, clean facility, no frills and budget friendly
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 15 Apr 2024
Dear Simone,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

10/10 Sangat Bagus

Michael

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 15 Apr 2024
Dear Michael,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

10/10 Sangat Bagus

Tommy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
How close it was to the airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 11 Apr 2024
Dear Tommy, Thanks for your stay and choosing our hotel as it was convenient and close to the airport. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay.Sincerely, Hotel Manager

4/10 Buruk

Destiny

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
During my stay my room had not received any upkeep while I was out even though I requested it multiple times. The only water that was available had to be turned on by an employee who tried to refer us to the gym water; which was empty. Our sink began to link and we were told it was not fixable due to it being a sunday. Last but not least the hot manager lacked communication.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 11 Apr 2024
Dear Destiny,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

6/10 Cukup Baik

Tiara

Bepergian bersama keluarga
Disukai: Kebersihan
Nothing spectacular. It was clean.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 11 Apr 2024
Dear Tiara, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was nicer than some of the other places I’ve been. Impressed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 11 Apr 2024
Dear Stephen,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

8/10 Bagus

Leah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was pretty spacious, Breakfast. Provided was sufficient. Staff was always friendly, Is helpful and engaging. a/c in our room was very noisy
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Leah,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

8/10 Bagus

REGINA, Bessemer City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Satisfied with sta y. Clean, simply property
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 8 Apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our property clean and comfortable. We strive to provide a pleasant experience for all our guests, and we hope to welcome you back again soon for another enjoyable stay.Sincerely, Noel Dekort General Manager Sleep Inn (919) 993-3393 gm.nc327@choicehotels.com

4/10 Buruk

Rehab

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bed was not changed for my entire 5 night stay. Extremely noisy. Air con/heating needs serious service as it emitted horrible smells. Breakfast was so poor, I went to the double tree next to it every day for breakfast. Inadequately replenished coffee and tea in room and had to always ask for it. Night my own but they use a different format. Shower dripping all night.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 8 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and disappointment you experienced during your time with us.We take your concerns very seriously and have immediately addressed them with our housekeeping and maintenance teams to ensure that necessary improvements are made. Our guests' comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of meeting your expectations in several areas.We would love the opportunity to make it right for you in the future and hope you will consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.Sincerely, Noel Dekort General Manager Sleep Inn (919) 993-3393 gm.nc327@choicehotels.com

8/10 Bagus

Vickie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to find neat airport, shopping, medical center
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 4 Apr 2024
Dear Vickie,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager

10/10 Sangat Bagus

Hannah

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 21 Apr 2024
Dear Hannah,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 1 Apr 2024
Dear Mark,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

4/10 Buruk

Samantha

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is gross! It smells like mold, concierge is rude, stains on the bed, shower leaks on to the tile, and they had an issue with me getting a pull away bed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 26 Mar 2024
Dear Samantha,Thank you for the stay at our hotel. We are really sorry for the unpleasant experience during your stay. Your review is very important to us. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest. I hope you will give us another chance to satisfy you the next time you’re in the area. SincerelyHotel Manager

8/10 Bagus

Troy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 17 Mar 2024
Dear Troy, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 Cukup Baik

Keith

Good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 3 Mar 2024
Dear keith,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

8/10 Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and quiet. Staff was excellent.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 12 Feb 2024
Dear Pamela,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 Sangat Bagus

Kerry-Ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 6 Feb 2024
Dear Kerry-Ann,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

2/10 Sangat Buruk

Jeffrey

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 2 Feb 2024
Dear Jeffrey,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your rating are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again.SincerelyHotel Manager

10/10 Sangat Bagus

Gailia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean room and quiet. I enjoyed my stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 21 Jan 2024
Dear Gailia,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 Sangat Bagus

Jaime

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 16 Jan 2024
Dear Jaime,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

6/10 Cukup Baik

Pearl

Traveler bisnis
Great Location But….
Check in was good. I had frozen dinners to keep cold and the fridge was warm. Sam came to check and the fridge was unplugged and Sam plug the fridge up so it took some time to get cool but dinner’s never got cold. No bath cloths in the room. I had to call Sam back for that and Sam brought them up. After I checked out. I call back a few hours later because I realized I mistakenly left a keyboard and mouse in the room and when I called about them housekeeping had not turned them in and Sam stated I have to call back in the morning. Room was clean bed was comfortable. I hope I get my items but we will see.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 11 Jan 2024
Dear Pearl,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 Sangat Bagus

Alvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 9 Jan 2024
Dear Alvin,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

6/10 Cukup Baik

Tim

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 9 Jan 2024
Dear Tim, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

2/10 Sangat Buruk

Sarah

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay anywhere else
This was one of the worst hotels I've ever stayed at. The sheets were not clean, there was blood on the comforter, the lamp shades had black mold all over them, the walls are paper thin, staff was EXTREMELY rude especially the cleaning crew that tried to kick us out before check out. Would never stay here again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 9 Jan 2024
Dear Sarah,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Please visit us again.SincerelyHotel Manager

10/10 Sangat Bagus

willie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 9 Jan 2024
Dear willie,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

2/10 Sangat Buruk

KEVIN

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 27 Des 2023
Dear KEVIN,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Sangat Bagus

April

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 26 Des 2023
Dear April,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 Bagus

Jason

Bepergian bersama keluarga
Disukai: Staf & layanan
Hotel needs updating. There was stains on the wall and the shower and toilet had cracks in them.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 26 Des 2023
Dear Jason, Thank you for the stay at our hotel. We are sorry that you were not impressed with our property. We are sorry that your stay was not as per your expectation. We have seriously noted your suggestion regarding upgrade the overall property. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Hotel Manager

8/10 Bagus

Alan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 26 Des 2023
Dear Alan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was cozy
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 21 Des 2023
Dear Maria,Thank you for the stay at our hotel. We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job.It would be a pleasure to have the chance to serve you again in the future. Please visit us again.SincerelyHotel Manager

4/10 Buruk

Sarah

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I was really looking forward to a bath but it was only a stand up shower. After my shower, the sink in my room was clogged and full of water the backed up into it. Check out is 11 am but housekeeping i terrupted my sleep 3 times from 830-1040 including walking into my room twice. Poor continental breakfast. I recommend for everyone to stay somewhere else.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 19 Des 2023
Dear Sarah,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

8/10 Bagus

Shelia

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 18 Des 2023
Dear Shelia, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

4/10 Buruk

Maria

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Phone didn’t work and wasn’t able to communicate with the front desk to ask for towels. There weren’t no towels in the bathroom or in the room.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 18 Des 2023
Dear Maria,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay. Great Price. Great Location.
I always stay here when i come in town to perform with my band. Great location. Great staff. I feel like the deposit dor incidentals is rather high but other than that its great for the price.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 18 Des 2023
Dear Guest, Thank you for leaving your five Star rating for our hotel. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. It is great to hear from you that our location served the purpose of your stay as it was close to your areas of interest. I am also glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I look forward to your next visit very soon.Sincerely,Hotel Manager

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 13 Des 2023
Dear John,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

8/10 Bagus

Rochell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 13 Des 2023
Dear Rochell,Thanks for stay at our hotel and great feedback by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

4/10 Buruk

Robin

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The toilet in our room was running all night, the staff came up and told me to just shut the bathroom door. I also had them come up because the heat/air unti was louder than most. I know that those units aren't exactly quiet but this one sounded like it needed some service. The solution they gave was to turn it off. So let the room get really stuffy basically. The staff was no help. I booked through expedia and they werent much more help. I very rarely get a hotel room, expedia gave $15 in key points or something, something i will probably never use.I was told the hotel was fully booked, which I highly doubted, and that I could not get any kind of discount. If it wasnt already later when we got back to our room and settled I would have left and asked for my money back. Would not stay there again.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 11 Des 2023
Dear Robin,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Sangat Bagus

Nathaniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 9 Des 2023
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. I hope that you will choose to stay again.Sincerely,Hotel Manager.

8/10 Bagus

Darrian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pretty good spot
Typcial hotel stay. Nothing spectacular, but clean, comfy and pretty quite minus the planes. No reason not to book again!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 9 Des 2023
Dear Guest,Thank you for the review. We are glad to hear that your experience was overall positive. Guests who trust us with their business are usually satisfied and happy. We make decisions every day that lead us closer and closer to being the best hotel in the area. We're evolving over time and can be sure that your next stay will be nice. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

8/10 Bagus

steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 8 Des 2023
Dear Steve,Thank you for the feedback. I’m glad you had such a nice experience with us. We take great pride in being a pleasant, friendly, and accommodating place to stay. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 8 Des 2023
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 8 Des 2023
Dear Peter,Thank you for the feedback. I'm glad we met your needs while you were in our area. We take pride in providing a lodging experience that everyone will enjoy. I hope we will still be your first choice in this area in the future.Sincerely,Hotel Manager.