Hotel dekat Ranch Creek Spa

"Our reservation was canceled and we never even received a notification. We called an hour before to the reservation company to get check in instructions and spoke to Leila who asked for our confirmation and said she would email instructions within the hour. I called back an hour later and we were told our reservation was cancelled and we had been sent an email. My Expedia account still showed booked and current so I was extremely confused and looked for the email and was unable to find anything...

"John was very responsive and helpful during our stay. We highly recommend this property for location, amenities, and spacious rooms ."

"No A/C . Basic rooms . Staff was very nice. Check in and out hours are lame . Check in at 4pm Check out at 10 am. This is a affordable place to put your head and wake up and get to the resort easy. But thats all it is. Way too hot in the summer not to have A/C."

"Staff person who checked us in was very welcoming and helpful. The breakfast selection was excellent. Staff person who checked us out said she could not give us a receipt because we made the reservation through Expedia."

"Staff was great. Location was fun. Breakfast was amazing!"

"Love all the activities offered and the special events. Family enjoyed the free night tubing event going on. Very convenient stay before son went to overnight camp. The lodge was clean but a bit dated., but fine for our needs."

"Property was super cute with the A style home. Outdoors was so beautiful. The river was so pretty as well. Great layout and hot tubs were very relaxing. Inside the home it was clean but some things could be cleaner. The couch had dog hairs, some silverware had stains, the shampoo/conditioner bottles were definitely not cleaned because there was black around the bottom of the bottles. Regardless of these issues the place itself was a charm. The wooden walkway gave it a nice feel. I would...

"Such a fun experience! Very reasonably priced. The room was a studio and perfect for us with our two little kids. Wonderful balcony view and clean. We were planning on being out and about a lot, but ended up spending so much time around the hotel. We loved the pool, pickleball room, arcade, mini golf, restaurants, and big bears in the lobby. We can’t wait to come back another time!"

"Clean"

"We were put in a room on the parking level of the building with a ground level, very dark room in the area where people take their dogs to do their business. The trash can for the dog bags was right by our living room windows. Gross. Being on the parking level separated from the rest of the hotel and the village was really depressing. The unit was actually okay but missing some basic things comparable ski village condos would have (things like coffee filters for the provided coffee pot). I was...