Search Hotels Near Ranchos Aspen Park, Gardnerville

"Breakfast is not included or offered. Convenient location. Checking out is seamless. Make sure to leave the pool towels in your room or they will charge you $25 for each one. "

"Room was insanely dirty had cobwebs in the bathroom and a/c areas floor was so dirty had to put on my shoes on to walk around , staff was pretty nice , sheets were dirty just all around dirty. "

"Great hotel, amazing service "

"Air conditioner worked. Hotel room needs help. "

"There are absolutely no ADA devices like hand rails next to any shower, tub or toilet as required by law. There are no non slip shower or tub floors (or stickers that accomplish the same thing), the toilets are so low that I honestly think you bought them on sale at a preschool closure. The hand rails into the spas were loose and swung around when you gripped them. There were broken and missing tiles surrounding the pool and spas that were a hazard. None of the piping hot water outlets into the pool or spas are marked or painted. They blend in totally as they’re the same color as the walls. We literally watched a three year old child receive second degree burns when he inadvertently waded by one of them. He screamed for twenty minutes and the staff were like “oh well, it’s a hot spring!” This was ridiculous! Dinner was excellent, but a 3 1/2 hour ordeal. The dining room was overbooked, there were only 2 servers working the floor, and we waited 20 minutes for every request: drink menu after we were seated…water refill…ordering…desert…waiting for our check…it was INTERMINABLE!! In addition, there was a very large party that was allowed to drunkenly sing throughout their dinner while staff did nothing to shut them up. Despite the cleanliness , the friendliness of staff and the gorgeous views, there is a definite sense of neglect and lack of consideration by management and/or owners for their customers safety and well being. I’ll NEVER stay here again. "

"Yes very"

"Size of condo was very good and good contents such as full kitchen and washer/dryer (which is unusual and very welcome) but property feels old and a little remote (no staff on site) "

"Clean but old"

"Property said they couldn't find the reservation. They gave us a room and said they would research it, and now are saying they are going to charge us the walk-in rate. Also, I was charged an international transaction fee for a domestic property reservation."