Pemandangan dari kamar

Ulasan untuk CASABAY Luxury Pool Villas by STAY

5 out of 5
CASABAY Luxury Pool Villas by STAY
56/65 Moo 4, Soi Suksan 2, Viset Rd, Rawai Sub-District, Rawai, Phuket

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 44 dari 61 ulasan" "
Penilaian 8 - Bagus. 13 dari 61 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 61 ulasan" "
Penilaian 4 - Buruk. 0 dari 61 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 61 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

NANCY

Disukai: Kebersihan, kondisi & fasilitas properti
Enjoy staying there. The room is clean and spacious. The pool water is clear and warm. Thanks so much for taking care of us. Definitely recommended here
Menginap 2 malam pada bulan April 2024
Tanggapan dari STAY TEAM pada tanggal 27 Apr 2024
Dear Guest, Thank you for such kind words of review! We are truly happy that you enjoyed your stay so much. We’ve worked hard to offer our guests the best hotel experience possible, and your comments will make it all worthwhile.We'd be honored to have the opportunity to host you again in the future.Warm regards,STAY Team.

8/10 Bagus

Elena

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
The pool is really good, food from Fresca restaurant was also good. Villas equipped with laundry room, dish washing machine, microwave, and big grill. All is good , clean, but villa looks tired and needs some cosmetic repair, and more attention on mosquitos which is everywhere. Beddings was not bad, but maybe also better. Check in/out goes in the villa. Free transport to villa market and back. Service is good, staff very friendly and always smiling
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari STAY TEAM pada tanggal 21 Feb 2024
Dear Elena,Thank you so much for taking the time to share your feedback following your recent stay with us. Your thoughts and comments are invaluable to us as we continually strive to enhance the experiences of our guests.Your commendation will be shared with our team as recognition of their outstanding service. We eagerly await the opportunity to welcome you back for another memorable stay. Warm regards,STAY Team,

8/10 Bagus

Kyo

Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

CHI MING

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
服務態度好,對客人的要求迅速回應
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Yuen Man

Menginap 3 malam pada bulan November 2023
Tanggapan dari STAY team pada tanggal 20 Nov 2023
Dear Yuen Man,Thank you for staying with us, we appreciate your feedback and hope to see you again!

10/10 Sangat Bagus

kong

Menginap 5 malam pada bulan Juli 2023
Tanggapan dari CASABAY team pada tanggal 17 Jul 2023
Dear kong,Thank you for staying with us, we appreciate your feedback.

8/10 Bagus

Ting Hin Ryan

Menginap 6 malam pada bulan Maret 2023
Tanggapan dari CASABAY team pada tanggal 5 Mei 2023
Dear Ting Hin Ryan,Thank you for staying with us, we appreciate your feedback.

10/10 Sangat Bagus

Kim Pik

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wifi穩定,整潔,可惜酒店未有提供食物供BBQ之用,需自行到外購買
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari CASABAY team pada tanggal 28 Des 2022
Dear Kim Pik,Thank you very much for sharing your staying experience with us to the community.We are delighted to read that you have enjoyed your stay with us, and fully satisfied with the quality of service that the team offered to you during your stay.Thank you again for sharing your comments and feedback. It was a pleasure to welcoming you on your special holiday in Phuket. We hope that we would have an opportunity to welcoming you again in the future.Kind regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2020
Tanggapan dari CasaBay Team. pada tanggal 11 Mar 2020
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us. We very much look forward to welcoming you again in the future.

10/10 Sangat Bagus

Sin tung

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
值得一去
乾淨企理,但有蚊
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Casabay Team pada tanggal 19 Mar 2020
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us and we very much look forward to welcoming you again in the future.

10/10 Sangat Bagus

Ka Kan Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Impressed great service
the place is nicely decorated and very clean. We have booked a 6-room villa but there are 2 rooms at downstairs which when we arrive, there are some stuffy smell in those 2 rooms. Apart from that, there are fallen leaves and flowers all over the place which are really unpleasant. The manager has tried his best to fix the problem for us but there are still some smell. On understanding that it takes time to let the smell gone, the manager has arranged another villa for our friends to stay while the rooms take time to clear out the smell. The manager is super helpful and very patient with us, we are very impressed by his help. The house keeping is good, kitchen utensils are enough for cooking, bbq stove is working great, everything is fine and all of us liked this villa a lot. The main thing is that they will try their best to make your stay as comfortable as possible. We surely will come back.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari CasaBay Team pada tanggal 27 Feb 2020
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us and we very much look forward to welcoming you again in the future.

8/10 Bagus

Alice, Hong Kong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we love the private pool so much, and the staff are nice and helpful, probably we would recommend our friends and family next time.
Menginap 6 malam pada bulan Januari 2020
Tanggapan dari CasaBay Team. pada tanggal 13 Feb 2020
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us. We very much look forward to welcoming you again in the future.

10/10 Sangat Bagus

Stephen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
我們入住6房單位,每間房間很大,泳池亦夠大,環境清靜,服務及設備都很好,只是地點必須要開車出入,但性價比的確高
Menginap 5 malam pada bulan Mei 2019
Tanggapan dari CasaBay Team pada tanggal 30 Okt 2019
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us and we very much look forward to welcoming you again in the future.

10/10 Sangat Bagus

Namjib

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari CasaBay Team pada tanggal 19 Okt 2019
Thank you for taking the time to write a review after your recent stay. It was a pleasure having you stay with us and we very much look forward to welcoming you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
回覆電郵很快,villa環境很好,in house即煮泰菜好吃又便宜,份量也很多。只是四周還未開發,出入要坐車
Menginap 2 malam pada bulan September 2019
Tanggapan dari CasaBay Team pada tanggal 18 Sep 2019
Thank you so much for your reviews, we appreciate regarding your satisfied with our villa facilities and Staff friendly. We look forward to see you again next time in Phuket!

10/10 Sangat Bagus

Terence, HK

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kitchen facilities is good. Staff is friendly and nice. Price is reasonable
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari CasaBay Team. pada tanggal 12 Sep 2019
Thank you so much for your reviews, we appreciate regarding your satisfied with our villa facilities and Staff friendly. We look forward to see you again next time in Phuket!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari CasaBay Team. pada tanggal 4 Agu 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our villa was appreciated.We looking forward to welcome you again in near future.

2/10 Sangat Buruk

Vishal

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst stay ever
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari CasaBay Team pada tanggal 28 Jul 2019
Dear future guest, We would like to comment the above review ,the above guest , was ‘ no show ‘ ,they did not arrived to destination, Did not stay at our property and the room rate was not settled. Unfortunately due to agency policy the above comment cannot be amend as it does not fall in the category of comments which can be removed .

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
住了5個晚上,設施環境舒適潔淨,是個能好好享受假期的住宿,私隱度高,每個別墅都有獨立車庫,對自駕遊來說是非常方便,車庫亦有電閘作隻重保安。工作人員溝通沒有問題,友善親切及積極提供專業服務。其中一個晚上另外附費由別墅提供的海鮮燒烤包廚師到會的服務,廚師非常專業細心預備及即場燒烤,我們一大班大人細路,邊吃邊在泳池暢玩,絕對是一個快樂滿足的體驗,收費亦相宜。
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari CasaBay Team. pada tanggal 11 Jul 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our villa was appreciated.We looking forward to welcome you again in near future.

10/10 Sangat Bagus

ching man

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房子整潔,服務有禮
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari CasaBay Team pada tanggal 3 Jul 2019
Thank you very much for your review, we were very nice having you with us this time and looking forward to welcome you again in future.

8/10 Bagus

Chun Tin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
整體可以,舒服
環境不錯,乾淨。工作人員好有禮貌,值得一讚係酒店有包車免費車你去附近超市/海鮮市場!蚊唔算多,要注意如果地下濕著左睡拖會好滑,工作人員都有提醒,同埋夜晚會有貓走黎搵食
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari CasaBay Team. pada tanggal 27 Jun 2019
Thank you so much for your reviews, we appreciate regarding your satisfied with our villa and service. Regarding your comment for mosquitoes, we do pest control two times a month. We hope to see you again next time in Phuket!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari CasaBay Team pada tanggal 4 Jun 2019
Thank you for your stayed with us, we hope to see you again in near future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2019
Tanggapan dari CasaBay Team pada tanggal 2 Jun 2019
Thank you so much for your review our property, we hope to service you again next time in Phuket.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Mei 2019
Tanggapan dari CasaBay Team pada tanggal 28 Mei 2019
Thank you so much kha.

10/10 Sangat Bagus

Anchalee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to relax with family and friends
This place is very convenient. Staffs are Friendly.
Menginap 2 malam pada bulan April 2019
Tanggapan dari CasaBay Team pada tanggal 25 Apr 2019
Thank you so much for your stayed with CasaBay, we really nice having you with us this time and we hope to see you again next time in Phuket! CasaBay Team

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari CasaBay Team pada tanggal 16 Apr 2019
Thank you so much, we hope to see you again next trip in Phuket!

10/10 Sangat Bagus

Seongro

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
교통은 굉장히 불편합니다만 시설은 좋아요 근데 전기가 자주 나갔어요
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari CasaBay Team pada tanggal 3 Jan 2019
Thank you so much for your review, we look forward to welcome you again next time in Phuket! CasaBay Team.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
物有所值Pool Villa
Villa整潔 , 員工熱情友善 , 詳細介紹房內各種設施 , 私人泳池夠大 , 有BBQ爐可自煮晚餐 , 唯獨位置較偏僻 , 只適合 自駕 / 包車出入
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari CasaBay Team pada tanggal 18 Nov 2018
Thank you so much for your reviews, we appreciate regarding your satisfied with our villa and service. CasaBay are located in quiet area. However, we do complimentary limousine service to supermarket and attraction nearby. We hope to see you again next time in Phuket! CasaBay Team.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari CasaBay Team pada tanggal 5 Nov 2018
Thank you so much.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
地點雖然遠離景點區,但環境很舒服,附近亦有便利店及海產市場,員工很有禮貌,每天都會幫我們清潔房間廚房廁所同池邊!
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Casabay Team pada tanggal 31 Okt 2018
Thank you so much for your nice reviews, we really nice having you with us this time. We hope to welcome you again in the near future. Casabay Team.

10/10 Sangat Bagus

Clara, Madrid

Disukai: Kebersihan, kondisi & fasilitas properti
La villa espectacular y muy muy nueva!! Un paraiso para volver una y otra vez
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari CasaBay Team. pada tanggal 30 Okt 2018
Thank you very much for your review, we was very nice having you with us. We look forward to see you again next trip! CasaBay Team.

8/10 Bagus

JiYoung, 서울

Disukai: Kebersihan, kenyamanan kamar
굿굿
친구들이랑 9명단체였는데 일단 위치는 주택가에 위치해있고 저희끼리 놀기좋은 시설입니다 좋아요 하우스키핑이 생각보다 일찍퇴근해서 물요청등은 늦게추가못해요 가격대비 풀빌라 좋아요 청결도는 커피머신이있는데 물통보고 머가 둥둥떠있어서 놀래가지고 제가 다씻어서 소독하고 사용했어요 그런 부수적인걸 관리안하다니 여기서 마이너스가 되네요 전부좋았는데 아쉽 약간 한국 고급펜션느낌이에요 체크인 체크아웃시간이 좀 느리고 빨라서 조금아쉽고 전체적으로 정말좋지만 사소한가까지 관리한다면 좋을듯하네요
Menginap 1 malam pada bulan September 2018
Tanggapan dari CasaBay Team pada tanggal 22 Sep 2018
Thank you for taking the time to share your review. We apologize for uncomfortable situation about housekeeping service time from 09.00am – 04.00pm. Your feedback is very valuable and will assist us in making improvements towards our product and service. Once again, we thank you very much for your precious feedback and comments and hope to welcome you again in near future. CasaBay Team.

10/10 Sangat Bagus

Terence, HK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious home
Spacious and comfort home, chicken is equipped with enough utensils
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari CasaBay Team pada tanggal 6 Sep 2018
Thank you for taking the time to review our property, we appreciate regarding your satisfied with our villa and facilities. We hope to service you again next trip in Phuket! CasaBay Team.

10/10 Sangat Bagus

Jamie, HK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
一家大細渡假既好住宿
住6房,地方超大,乾淨,每日有人打掃,加錢可以煮埋早午晚餐,酒店call車價錢可接受,唯一免費shuttle 每程只有20分鐘停留時間太短,買食物同日用品太趕。下次去布吉一定會再入住,
Menginap 5 malam pada bulan Agustus 2018
Tanggapan dari CasaBay Team pada tanggal 28 Agu 2018
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding your satisfied with villa facilities and all the service. We look forward to welcome you again next trip in Phuket!

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
服務應真。對於度假屋的音響及其他設備有喜出望外。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari CasaBay Team pada tanggal 10 Agu 2018
I'm really glad that you liked our villa facilities of sound and all equipment. We look forward to see you again next trip! CasaBay Team.

2/10 Sangat Buruk

Cat, CN

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible
Never book this hotel again Pick up service was not arranged Rooms were dirty Water supply was not stable
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari CasaBay Team pada tanggal 19 Agu 2018
Thank you for your comments. we apologize for the problems that you encountered during your last stay. We will contact you personally by email. CasaBay Team.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
素晴らしいです!
空港や市内までの送迎もヴィラ内での食事(デリバリーサービス)もオーナーさんに電話をして、いつでも手配していただけます。お部屋もプールも掃除が行き届いていてとても綺麗で素敵な時間を過ごすことができました。
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari CasaBay Team. pada tanggal 10 Agu 2018
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding your satisfied with our villa facilities and service. We look forward to seeing you on your next trip in Phuket! CasaBay Team.

10/10 Sangat Bagus

CHARLIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Mei 2018
Tanggapan dari CasaBay Team pada tanggal 6 Jun 2018
Thank you for your stay with us. We look forward to see you again next trip. Casabay Team.

10/10 Sangat Bagus

aki, 東京

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
スタッフの対応が最高です(o^-^o)
スタッフの方が本当に親切に親身になって、お話を聞いてくれ、施設も清潔で最高でした。また来年も是非使わせて頂きます。
Menginap 4 malam pada bulan Mei 2018
Tanggapan dari CasaBay Team pada tanggal 29 Mei 2018
Thank you for taking the time to review our property, We appreciate your comments regarding your satisfied with our service. We look forward to seeing you on your next trip in Phuket!

10/10 Sangat Bagus

Jamila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was perfect but location was little far away from tourist place.
Menginap 4 malam pada bulan Mei 2018
Tanggapan dari CasaBay Team pada tanggal 29 Mei 2018
Thank you very much for taking the time to review our property, We appreciate your comments regarding your satisfied with our service. We are located in quiet area so we do a complimentary limousine service to supermarket and attraction nearby. We hope to service you again next trip. Best Regards, CasaBay Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
不錯,但較遠
位置比較入,經常忘記執拾樓下房間。泳池泵及燈有工作時間。電閘壞掉了,只能手動。 清潔工人及員工有禮,樂於幫我們處理問題,雖然部分不能解決。
Tanggapan dari CasaBay Team pada tanggal 7 Mei 2018
Thank you for your review and comments our property. I apologize for the problems that you encountered during your stay about the clean and breaks. We assure you that we will be looking into each point that you have made to improve our property and service for you and our other guests in future. Thank you very much for staying with us, and we look forward to another chance to serve you. Best Regards, CasaBay Team

10/10 Sangat Bagus

Yi Wa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy poolside
Staff are friendly and helpful. There are free shuttle vans for traveling. The in-house chef dinner is in Thai style. The chef is nice. For breakfast, they arrange and cook efficiently. We love the poolside and the room is spacious. It would be grateful if the water in poolside can be filtrated, as we see there’s oily surface one day after. Maybe a filter could be added to make water clean.
Menginap 4 malam pada bulan Februari 2018
Tanggapan dari Adchareeporn C. pada tanggal 11 Mar 2018
Thank you for your comment, I will pass this information to manager to improve water filter in the pool.We hope to service you again next trip in Phuket!

6/10 Cukup Baik

Grace

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Getting back to the villa is a nightmare each time
The villa is clean, spacious, not a lot of mosquitoes and housekeeping is helpful; in-villa chef is average, overcooked all meats but grilled BBQ seafood was food (because we requested chef to buy live fresh seafood). Normally this would warrant 4-5 stars but the villa location is very remote and not suitable for anyone not renting a car. A taxi tried to charge us 2000baht (~USD60) to return to CasaBay from Nai Harn beach (10-15 min ride); when I called CasaBay for help, the on-duty staff hung up on me - 4x!!! It was only 7:30pm and I was denied help to get back to my villa, it was really horrible as we have 2 small children. At the end, it costed us 600-650 baht (~USD20) each time to get back to the villa from Nai Harn beach or Karon beach (15-20 min ride). CasaBay offers shuttle drop-off but no return ride service, and it is so remote that each time we get scammed trying to get a taxi back to the villa. CasaBay is a great villa overall, just as you see on their website, but unless you plan to stay at the villa all day or have a car, I would not recommend this villa. One more thing, the main door to living room area cannot be locked when you go out, you have to lock all valuables in your bedroom. Only 2 bedrooms are inside the main living area/kitchen, 3rd bedroom is next to the pool on its own, and 4th bedroom is downstairs next to garage. You would need to go outside and walk up the stairs to get to the living area/pool. So you will get wet if it rains outside.
Tanggapan dari CasaBay Team pada tanggal 12 Mar 2018
We sincerely apologise for the inconvenience caused during your stay. We have now reviewed our internal procedure to insure an english speaking staff will answer the phone during our office hours (8:00 am to 8:00 pm) and created a hot line number for Manager on duty during night time in case of emergency. Again our apologies and hope we can make it up to you should you come and visit us again.

10/10 Sangat Bagus

Kristen, North Carolina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gorgeous Property, Wonderful Staff
Although the hotel is a bit out of the way, we have nothing but wonderful things to say about it. The property is absolutely beautiful, spacious and comfortable. The staff was helpful and more than willing to do whatever it took to make our days easier. The property is a bit out of the way, and most taxi drivers aren't sure where it is, but the free one way taxi service offered by the hotel was super helpful. With the sea view, the private infinity pool and the large outdoor living space, there are plenty of opportunities to just relax and enjoy the villas. Also, be sure to hire the private chef to cook dinner for your party in your villa kitchen...you won't regret it!
Menginap 7 malam pada bulan Desember 2017
Tanggapan dari Adchareeporn C. pada tanggal 7 Jan 2018
Dear Kristen, Thank you so much for stayed with us, we hope to service you again next trip.

10/10 Sangat Bagus

Chris, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and Excellent Villa
We booked the 3 bed room villa for a very good price which made us feel a little skeptical about the place. Although the pictures looked nice, we were afraid it might not turn out like the pictures. When we got there, we have to drive through a little village with run down buildings and abandoned villas which made us even more skeptical. However Once we arrived, we were simply blown away by the place and the facilities in the villa. Extremely spacious villa with a good sound system inside and outside the pool. A full side gas grill for your bbq by the pool. The rooms were very clean and neat with en-suite toilets. The furniture and deco to the landscaping around the pool was perfect. I have no complains about this place and the staff were simply amazing. Calling to check on us every day to see if we need anything else and very helpful if you have any questions at all. The private chef was awesome too, one of the best tomyum soups i had. Do note that this place requires you to have a car to get to and it's inside a rural area. other than that, it's a awesome villa. will definitely come back again.
Menginap 6 malam pada bulan Desember 2017
Tanggapan dari CasaBay Team pada tanggal 10 Jan 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Fok, Hong Kong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Nice staff and Provide car for customers to near place ,the villa are very new and excellent facilities.
Menginap 3 malam pada bulan Desember 2017
Tanggapan dari CasaBay Team pada tanggal 13 Des 2017
Dear Fok, Thank you for your very nice review on our resort. We are very pleased to learn that you had an enjoyable time with our facilities and appreciate your positive feedback. We do hope that you will visit us again in the future! Warmest regards,

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan
Big viila
Nice place but the rooms have smell, Breakfast is under standard, Staffs are not well-trained
Menginap 2 malam pada bulan Oktober 2017
Tanggapan dari CasaBay Team pada tanggal 2 Nov 2017
Dear sir, Thank you for your review and taking the time to share your feedback on your last stay. We are grateful for any constructive comment on how to improve our services even further, and until we have the pleasure of welcoming you back to Phuket again. With best regards CasaBay Team

10/10 Sangat Bagus

Stephen, Hong Kong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很棒的三房泳池別墅 寧靜適合全家度假
環境寬敞舒適 職員親切。 設施齊全 有洗衣機 洗碗機 微波爐 烤爐 燒烤箱 冰箱 咖啡機 榨汁機 電磁爐 基本調味料。 客廳大電視 每房都有電視和衛浴 雖沒人會開車 但有限時免費接送服務 去超市和7-11都包接送 去不遠的景點單車送去。 適合在超市買食材回來每天做飯,在私人泳池玩水、在躺椅休息,感受真正的渡假!
Menginap 3 malam pada bulan Oktober 2017
Tanggapan dari CasaBay Team pada tanggal 18 Okt 2017
Dear Stephen, Thank you very much for your wonderful review and we are very happy to know you liked our Villas. Again, we thank you very much for your precious feedback and hope to welcome you back in the not too far future. With much appreciation, Warmest regards,

8/10 Bagus

chun pong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2017
Dear Chun Pong, Thank you for taking the time to share and rating in the hotel website. We assumed that your family enjoyed the overall experience at our resort. Once again, we thank you very much for your precious feedback and hope to welcome you back in the not too far future. With much appreciation, Warmest regards, CasaBay Team

10/10 Sangat Bagus

SZE LONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prefect!
無論房間整潔及舒適度, 員工服務態度等都無可挑剔 , 只是遺憾未能安排到廚師在房間煮食, 另外由於地點偏僻 最好自駕遊!
Menginap 2 malam pada bulan September 2017
Dear SZE Long, Thank you for taking the time to share your experience. We are very happy to learn that you and your family enjoyed the overall experience at our resort. Your feedback is very valuable and will assist us in making improvements towards the condition of our product. I will certainly be following up on the point you have raised regarding the cook didn't organize to cook in the villa,this matter has been given top priority for immediate improvement. Once again, we thank you very much for your precious feedback and comments and hope to welcome you back in the not too far future. With much appreciation, Warmest regards, CasaBay Team