Hotel dekat Regal Willoughby Commons

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"All staff were extremely pleasant, professional and helpful."

"Mike is very helpful Front desk Clerk. Very Safe place to Stay"

"Restaurants within walking distance"

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"Place was dirty and smelled like cigarettes in the halls and elevators. Shower curtain had a 8 inch hole in it as well as the shower tub being very visibly dirt and there were crumbs on the nightstand from previous person"

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"We booked this motel mainly because we have kids and they wanted to swim in the pool. The pool was not filled up and when we asked about it the staff said they didn't know when it would be filled up. Was a real bummer for my kids. Probably won't be back there or recommend"

"Bed bugs are the only complaint about our stay."

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"Great breakfast"

"Clean room, accessible, helpful staff"

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"I’ve been waiting for a refund for too long and the manager was very rude about the situation. There was a severe noise disturbance and in result I left the property as I came to work in quiet."

"Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed."

"Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new."

"The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again."