Hotel dekat Richmond Civic Theatre

"The wallpaper was coming off the wall by the air conditioner in the bathroom above the shower it look like had black mold and in the manager had a piss poor attitude with me"

"Check in was horrible. Staff couldn’t be bothered to wait on us and then were so distracted they didn’t give us directions to our room or explain the breakfast and other amenities. Our keys were put on the counter and they turned to another guest. The bathroom grout was disgusting. In the morning, the breakfast buffet was out of food by 8am with no move to replenish it. Confused at the high rating. Won’t stay here again and I’m usually easy going."

"The hotel seems to be in the middle of updating. The bath/shower was updated, and the room was clean. But, the window drapes had areas where the lining was missing and light came through. The hvac system worked well. When we went to our 2nd floor room around 4pm a painter was still painting the hallways and the paint smell filled the area. When the painter left he didn't clean chipped paint from the hall carpet. There was an building entry lock that didn't work(lock). There was a group of...

"Clean. Staff was helpful."

"Loved the size of the rooms. The staff was courteous and helpful!"

"Very clean and friendly staff! Would stay at again!"

"Breakfast needed to be kept maintained until 9. Went down at 8:30 and there were no biscuits for biscuits and gravy. Saw no one to ask to refresh."

"Friendly staff and clean room."

"Very quick friendly check-in and check-out. Bring your own hair supplies! I was surprised there was no blow dryer or shampoo. The bathroom had 2 small bars of packaged soap but no shampoo, conditioner, or body lotion as has been common."

"Our stay was a basic overnite stay, When we got to the room, it smelled like cigarette smoke. Bathroom wasn't clean, used towel hanging on the hook of bathroom door. Floors had not been vacuumed at all. Basically the only thing done was beds were made. As we went out to dinner, I stopped at the front desk and told them, all he said was he'd make note of it. Towel was still there when we got back from dinner. My mother and I did not feel comfortable in taking showers, because it just didn't look...

"Ok"

"This was a basic 60s style single level motel. Very clean and comfortable bedding. Easy chair in my room was heavily stained. Breakfast is minimal, at best. I got a good price so stayed but would not likely stay again."

"Nice, quiet and clean!"