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Ulasan untuk Best Western Classic Inn

2.5 out of 5
Best Western Classic Inn
533 W Eaton Pike, Richmond, IN

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 405 dari 1000 ulasan" "
Penilaian 8 - Bagus. 371 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1000 ulasan" "
Penilaian 4 - Buruk. 60 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 36 dari 1000 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jeremiah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in and rooms were clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Best Western pada tanggal 13 Mei 2024
Dear Jeremiah,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
This hotel is currently being renovated, but our room was clean, quiet, and in good condition. The breakfast was plentiful with hot food available. The employees at reception were quite helpful. So, although there’s a bit of inconvenience, it was minimal and I recommend staying here.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Best Western pada tanggal 8 Mei 2024
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Margaret

Tidak Disukai: Kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Mei 2024
Dear Margaret,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Jo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are delightful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 21 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

Chong

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Manything missing (hair dryer,tissue, etc)
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 19 Apr 2024
Dear Chong,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff made a valiant effort but the establishment was in the middle of a remodel.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 16 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Brandon

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I'll note that I stayed while the hotel was clearly under renovation, so hopefully many of the issues will be addressed once renovation is complete. However, during our stay the hallways smelled very bad and the stairways were filled with random junk. That said, the biggest issue by far was the noise. The room next to us was loud and the walls apparently did nothing to stop the noise. It sounded like the neighbors were standing right next to us. The breakfast was below average, but not terrible. The staff at the front desk in the evening appeared overwhelmed (several other guests had come up to describe various problems in their room), but she stayed level headed and friendly throughout.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Steven

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
This hotel is under renovation. Some parts of the building are new and nice, while others are under construction. It’s a bit understaffed. Our room was very nice. Breakfast was okay. They gave us eclipse watchers a little gift bag with eclipse glasses, which was very nice.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 10 Apr 2024
Dear Steven,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Peter, Denver

Bepergian bersama teman
Disukai: Staf & layanan
Ongoing renovations create a messy environment, but I get that they have to stay open while the work is getting done. Otherwise, a good stay. Staff was great; friendly, professional, and accommodating. Breakfast was just okay, but I think this was also a casualty of the renovations. Bottom line, I'd stay here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 4 Apr 2024
Dear Peter,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

amber

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Should mention remodels it was just a bad experience very tacky not happy at all with experience. Staff was slow and unhelpful.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best Western pada tanggal 1 Apr 2024
Dear Amber,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back and stay with us after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Best Western pada tanggal 30 Mar 2024
Dear Patrick,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

Joshua

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was under construction, like major construction to where we thought they were closed when we drove up. The elevator didn’t work, so we had to carry a stroller, and three kids and tons of luggage up the stairs. I would have understood the construction, but there was no warning of this before we booked. And the price of the booking didn’t reflect the poor condition it was in. No discount offered.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Best Western pada tanggal 4 Mar 2024
Dear Joshua,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our elevator has been in working condition, but sometimes it does take time if others are using it as we only have one. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 Sangat Buruk

Thomas

They did not have my reservation when I checked in. They had to call Expedia. It took 20 minutes to check in. The property is under construction and is still priced at the normal rate. Very unhappy with this experience
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best Western pada tanggal 2 Mar 2024
Dear Thomas,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations are complete to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Alyssa

Tidak Disukai: Kondisi & fasilitas properti
Tanggapan dari Best Western pada tanggal 29 Feb 2024
Dear Alyssa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Ricky

The staff was wonderful but too much construction inside and out.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Best Western pada tanggal 5 Feb 2024
Dear Ricky,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will come back after our renovations to see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

Robert

Tidak Disukai: Kondisi & fasilitas properti
Disappointed
The hotel was undergoing a major renovation and was in marginal condition. Nothing was mentioned about the renovation on line when I made the reservation. Plus there was no hot water for the shower the next morning. The breakfast was marginal also and the coffee was so bad I made a stop immediately after leaving the motel to buy some coffee. I was so upset about the experience that I don't expect to stay at a Best Western for a LONG TIME.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Best Western pada tanggal 31 Jan 2024
Dear Robert,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will allow us another chance after our renovations are complete so you can see all of our improvements!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 Sangat Buruk

Tsvetozar

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Best Western pada tanggal 15 Jan 2024
Hello valued guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

John

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Best Western pada tanggal 15 Jan 2024
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

EMILY

Hotel is under construction/renovation.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Donald

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Best Western pada tanggal 15 Jan 2024
Hello Donald,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to better our facility for more guest satisfaction, we hope that you will come back after our renovations to see all of our improvements and allow us another chance to make your stay great.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Ela

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I Didnt realize hotel was near a busy train track…! Definitely heard it a couple times during the night. First room we were checked into had a broken fridge & was a little moldy. So they moved us to another room, and the sofa bed in that room had stained sheets, crumbs, and dead ants in it?! Once we got clean sheets it was an ok stay. The sofa bed mattress was covered in plastic so every time my brother moved we could hear it. Basic breakfast, nice staff. I stayed here once last year and didn’t have these issues. So I’m chalking it up to their current renovation work.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Best Western pada tanggal 27 Des 2023
Dear Ela,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Amanda

Menginap 1 malam pada bulan November 2023
Tanggapan dari Best Western pada tanggal 27 Des 2023
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Laura

Menginap 1 malam pada bulan November 2023
Tanggapan dari Best Western pada tanggal 13 Nov 2023
Dear Laura,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

William

Menginap 1 malam pada bulan November 2023
Tanggapan dari Best Western pada tanggal 13 Nov 2023
Dear William,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Lori, Welland

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean hotel and excellent breakfast
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 2 Nov 2023
Dear Lori,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Clarence, Kutztown

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast is always good. Bed is comfortable, room is spacious.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 2 Nov 2023
Dear Clarence,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Leonard

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 2 Nov 2023
Dear Leonard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

John

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast had lots of choices. Friendly staff. Dog treats for dogs was a nice touch.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 30 Okt 2023
Dear John,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

4/10 Buruk

Hailey

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 30 Okt 2023
Dear Hailey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our complete renovation is estimated to be finished in early 2024, we hope that you will come back and see all of our improvements! Thank you again for taking the time to complete the survey. Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 Bagus

Carolyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
We had absolutely no issues. Was an enjoyable time. The shower was wonderful. Would have liked to have stayed in longer, but we were in a hurry. The breakfast was delicious
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 25 Okt 2023
Dear Carolyn,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Susan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 13 Nov 2023
Dear Susan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again!Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

4/10 Buruk

Donna

Bepergian bersama keluarga
Shower was lukewarm. Stink bugs in the room. Manager was supposed to call me about my concerns and did not.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 15 Okt 2023
Dear Donna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Lois

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family Visits
Room was clean and comfortable. Staff courteous and helpful. Location very good.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Lois,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Vincent

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place good price.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 15 Okt 2023
Dear Vincent,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
It was messy; the air conditioner barely worked, the breakfast attended was cranky and snippy at an old man and another person at the front desk. Not a place we will be staying again
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Hi,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Edward

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We used to best western for a single night following a football game before returning home. Location was convenient for our trip, the building was under construction, but clean, the room was attractive and spacious, and the amenities were very nice. Finally, the complementary buffet breakfast was very nice as was the very reasonable room rate.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 9 Okt 2023
Dear Edward,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

judy

Bepergian bersama keluarga
Disukai: Fasilitas
Property is under construction but it is very good.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Judy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

2/10 Sangat Buruk

Jeffrey

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Remodeling since Feb 2023? Definitely not on the first floor. If the owner does not replace the carpets soon, they need to properly clean them because they are filthy. The room (first floor) smelled moldy, musty, and like urine. Found a dirty sock under the bed. The shower and faucet’s water pressure is way too low, possibly to save money. The two Indian ladies at the front desk were pleasant. Please clean the facility.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Jeffrey,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We began our remodel back in February, but this only started with the outside of our building. We do not begin our indoor remodel until our slower season (November/December) which includes but is not limited to, our carpets, rooms, and public spaces. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Billie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing to change
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Billie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

jan

Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Jan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

8/10 Bagus

Elvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean comfortable room
Nice clean comfortable room
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Elvia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is renovating but is very nice. Cleans and fresh. The breakfast was terrific.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 8 Okt 2023
Dear Christine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

6/10 Cukup Baik

Sally

Bepergian bersama keluarga
Disukai: Staf & layanan
This hotel in Richland, IN was being renovated so hard to judge it fairly. It was fine for us for on an overnight stay on our trip to Ohio. It was easy to get to right off Hwy 70! The breakfast area was clean & food was good.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 25 Sep 2023
Dear Sally,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystal C. General ManagerBest Western Classic Inn

8/10 Bagus

Diane

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room I had was big. They are remodeling but I didn’t have any issues with that. Room didn’t have a hair dryer and only a shower. A lot of water from shower went out on bathroom floor … curtain was short. Overall not a bad place to stay
Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 24 Sep 2023
Dear Diane,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Kim Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 24 Sep 2023
Dear Kim,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Richard

Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Best Western pada tanggal 8 Sep 2023
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Crystal C.General ManagerBest Western Classic Inn

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Best Western pada tanggal 2 Sep 2023
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn

10/10 Sangat Bagus

Bridgette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Best Western pada tanggal 2 Sep 2023
Dear Bridgette,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn

10/10 Sangat Bagus

carl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Best Western pada tanggal 2 Sep 2023
Dear Carl,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,Crystal CGeneral ManagerBest Western Classic Inn