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Ulasan untuk Hampton Inn & Suites Richmond, IN

2.5 out of 5
Hampton Inn & Suites Richmond, IN
455 Commerce Rd, Richmond, IN

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 500 dari 793 ulasan" "
Penilaian 8 - Bagus. 217 dari 793 ulasan" "
Penilaian 6 - Cukup Baik. 48 dari 793 ulasan" "
Penilaian 4 - Buruk. 20 dari 793 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 793 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dumitru

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 3 Mei 2024
Hello Dumitru, Thank you for your 5 out of 5 rating. We hope to see you again soon!

10/10 Sangat Bagus

Christina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super clean and up to date
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 3 Mei 2024
Hello Christina, thank you for the positive review! We are glad that you enjoyed your stay.

10/10 Sangat Bagus

Michelle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
The pool was cold not warm until your body got use to it!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 3 Mei 2024
Hello Michelle, we are sorry to hear that the pool wasn't warm when you got into it. We hope to see you again soon.

8/10 Bagus

Terrie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was excellent. Very friendly and accommodating. Very clean and good breadfast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 3 Mei 2024
Hello Terrie, we are glad that you enjoyed your stay. I am glad that our staff was accommodating and friendly for you.

6/10 Cukup Baik

Yasuhiro, Hoffman Estate

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Charlene

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for the review!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ok
It just looks like it’s had some wear and tear The mattress is very soft. Just looks like it needs a really good cleaning. Staff was great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Jackie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for the 10/10!

6/10 Cukup Baik

Diane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay except the blinds at one of our windows didn't work, so they moved us to another room, not quite as nice as the first one. Staff said they would reduce our bill, but then said they could not......Travelocity would have to change billing.
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for the feedback!

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hampton Richmond pada tanggal 5 Mar 2024
Thank you for the 10/10 rating!

10/10 Sangat Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Neat and clean.
Newly renovated hotel. Very clean with a great staff and wonderful breakfast.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Kimberly thank you for staying with us and we are glad to know your stay was what you expected and more.

8/10 Bagus

Susan A.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was nice and clean. Staff were very helpful.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Susan thank you for staying with us and we are glad to know your stay was what you expected

10/10 Sangat Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful stay!
This hotel seems nearly brand new and is very clean and neat. Really wonderful find in a long trip! We had our dog with us and they were very kind. Really nice stay!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Diane thank you for staying with us and we are glad to know your stay was what you expected and more.

4/10 Buruk

Gail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was stressful. Staff questioned the reservation even though I showed an email showing it confirmed
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Gail thank you for staying with us. We are sorry to her about your experience sometimes when you just make a reservation it doesn't always show right away and we are sorry this happened to you. We will look into this to try and prevent this from happening again in the future.

8/10 Bagus

steven

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel, the step is great, but where the hotel is it's a little busy or could get congested very easily. Love contractor stay at this hotel in between working on jobs or working jobs in the area. But it's a nice hotel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Steven Thank you for staying with us and are glad to know you enjoyed your stay.

8/10 Bagus

Ronnie

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Ronnie thank you for staying with us and we are glad to know your stay was good.

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan
Very average facilities and service for average pricing.
Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear David thank you for staying with us and we would like to know more about your stay that way we can fix the issues that arose during your visit.

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The recent remodeling provided us with rooms in excellent condition with several thoughtful touches (coat hooks near the door, pump soaps, towel bars,etc). The facility would have gotten a 5 rating except for the elevator work being done as we arrived. It was noisy, smelled awful and kept one elevator car out of use. To be fair, I want the work to be done, and can't this think of a time when it would not be disruptive. The facility is now in great shape.
Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Richard thank you for staying with us and we are glad to know your stay was good besides the inconvenience of the elevator but in order to stay up to code everything has to be updated from time to time and we appreciate you being understanding.

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We like the suitcase stand, coat hooks and towel bars / clothes hook in bathroom.
Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Richard thank you for staying with us and we are glad to know your stay was what you expected and more.

10/10 Sangat Bagus

Judith

Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Judith thank you for staying with us and we are glad to know your stay was what you expected and more.

8/10 Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent overall except the pool was broken.
Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear John thank you for staying with us and we are glad to know your stay ok. we did have a work order for the pool to fix the issue and is fixed at this time. We are sorry for the inconvenience, and we hope to see you soon.

10/10 Sangat Bagus

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear James thank you for staying with us and we are glad to know your stay was what you expected and more.

8/10 Bagus

Allen

Menginap 1 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Allen thank you for staying with us and we are glad to know your stay was good. We would like to know more details of your stay that was next time we can get the perfect score.

10/10 Sangat Bagus

Tashana

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice and clean. Staff is friendly and it’s conveniently located near the freeway, restaurants, and shopping. They are even pet friendly. I highly recommend the Hampton Inn and Suites in any state.
Menginap 2 malam pada bulan November 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Tashana thank you for staying with us and we are glad to know your stay was what you expected and more.

8/10 Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The mattress was hard as a rock! Very uncomfortable bed!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Owner pada tanggal 8 Nov 2023
Dear Nancy, thank you for staying with us and we are sorry about the mattress we have made some improvements, and we hope you would check out our improvements in the future.

10/10 Sangat Bagus

Brad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were very happy with our stay. It was obvious they had just finished renovations. Everything was new and fresh looking. A couple things come to mind that would have been nice though. The tv should have been mounted on a swing away wall mount. This would allow for better view while lying in the bed. The other thing is, a reclining chair would have been nice. It seems most hotels don't have room for one, but our room sure did. I would suggest replacing the standard chair with a recliner. I'm certainly not wanting to be critical here, just suggestions. Our stay was perfect! Thank you.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Owner pada tanggal 8 Nov 2023
Dear Brad, thank you for staying with us and we appreciate your kind words and will defiantly take those into consideration for our future guests. We strive to make everyone's stay amazing and we appreciate our guests and their feedback so that way we can make our clients stay even better in the future.

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Owner pada tanggal 8 Nov 2023
Dear Susan, thank you for staying with us and for giving us a perfect 10. We look forward to seeing you in the future.

10/10 Sangat Bagus

Jayne A

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari owner pada tanggal 9 Jan 2024
Dear Jayne thank you for staying with us and we are glad to know your stay was what you expected and more.

10/10 Sangat Bagus

Carol

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Nice
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Carol, thank you for staying with us and we are glad you enjoyed your stay.

10/10 Sangat Bagus

Nikolas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick sleep
Freshly renovated, clean, and very modern. Nice thick doors kept it very quiet for 1 night.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Nikolas, thank you for staying with us and we are glad you enjoyed your stay.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean. Upkept nicely. Good breakfast.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Lisa, thank you for staying with us and we are pleased to know you enjoyed your stay.

10/10 Sangat Bagus

michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Michael, thank you for staying with us and we are pleased to know you enjoyed your stay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Thank you for staying with us and we are pleased to know you enjoyed your stay.

10/10 Sangat Bagus

Darlene

Menginap 2 malam pada bulan September 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Darlene, thank you for staying with us and we are pleased to know you enjoyed your stay.

8/10 Bagus

Dave

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Need biscuits and gravy for breakfast
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Dave, thank you for staying with us and we are pleased to know you enjoyed your stay. We are sorry to know biscuits and gravy wasn't available at the time of your visit.

10/10 Sangat Bagus

Cheri, Virginia Beach

Bepergian bersama teman
Disukai: Fasilitas
Very nice facility and staff. Easy access to the interstate
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Cheri, thank you for staying with us and we are pleased to know you enjoyed your stay.

2/10 Sangat Buruk

Melissa

Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Melissa, thank you for staying with us and we are sorry to hear that your stay wasn't acceptable. This is not acceptable to us and we will strive to make things better.

8/10 Bagus

Dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Dennis, thank you for staying with us and we are pleased to know you enjoyed your stay.

10/10 Sangat Bagus

Lisa M

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was quick and friendly; cookies also greeted us when we arrived. Lobby and room was very clean. Easy access from major highway. Definitely would stay again.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari owner pada tanggal 25 Okt 2023
Dear Lisa, thank you for staying with us and we are pleased to know you enjoyed your stay.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Very nice and clean. Everything was wonderful. We enjoyed our stay.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Teresa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Hi Teresa - Thank you for the rating!

8/10 Bagus

krishna, elk grove

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Gerald

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Thank you for the feedback, Gerald!

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
We are glad we could accommodate you to your liking. Thank you for the positive rating!

10/10 Sangat Bagus

Sharlene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and accommodating.
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Hello Sharlene - Thank you for the positive review. We are happy your accommodations were to your liking! We hope you get the chance to stay with us again.

10/10 Sangat Bagus

José L

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Thank you for the positive rating! We hope to see you again.

10/10 Sangat Bagus

Sandy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
We appreciate your feedback!

6/10 Cukup Baik

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
The staff was very friendly, and the rooms were very clean, but the beds were extremely hard. I maybe had three hours of sleep and was in back pain all the next day. There really should be some kind of mattress that is slightly firm but also soft.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Thank you for your feedback, we will pass along the kind words to the staff. We are sorry to hear about that the bed was not quite to your liking. We hope to get the chance to serve you again.

8/10 Bagus

José L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great rooms.
Everything it’s top shelf quality, they are remodeling some areas on the first floor but besides the look, nothing that bothers at all, friendly staff, breakfast was neat and clean. Very satisfied with everything. Thanks
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Thank you for the kind words. We are happy that we could help accommodate you in any way. We hope you come back to stay with us again!

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Freshly updated! Very nice.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Hampton Staff pada tanggal 2 Agu 2023
Hi Mary - Thank you for the positive review. Your feedback is greatly appreciated!