Search Hotels Near Río Sur Shopping Center, Medellin

"Check in took about 40 min. Have no idea what the guy was doing. Breakfast was good but felt that the staff has lost touch. It’s a shame because I really like location but being this my 4 time staying in the hotel I can tell that this time service wasn’t great. "

"Buen lugar pero el personal baja calidad de servicio."

"Great staf. Good walkable area and the food in their restaurant is amazing. Thanks to the whole staff. RV"

"Lugar bueno, céntrico."

"If you are a single traveler and are looking for peace and tranquility at night with not to much noise don’t stay here . Rooms are very tiny couldn’t fit all my stuff so I was living out of suitcase If your a couple good luck. I paid for double occupancy I paid for one night even for my guest but they wanted me to pay every night for my guest to stay. There are many better choices in poblado I would recommend San Fernando hotel much bigger rooms no noise and the breakfast is amazing. If you love to party and you can sleep with a lot of noise and you don’t mind paying 200 thousand pesos every time you register you guest or guests this is the place you should stay."

" I am extremely disappointed with my recent experience at Dann Carlton Medellín. My two friends and I booked our rooms six months in advance, only to arrive and be told that there were no rooms available for us. The front desk attendant initially claimed that the rooms were under repair, which we later realized was not true. This immediately created frustration and distrust. Instead of honoring our reservation, we were told we would be sent to their annex property, Dann Carlton Belfort. While they described this as an “upgrade” to a suite, that was not what we wanted. We specifically chose and paid for the Dann Carlton in Medellín — not the Belfort property. At the time we made our reservation, the Belfort hotel was nearly half the price of what we paid. This situation felt like a classic case of overbooking. It left us feeling cheated and taken advantage of, as though our rooms were given to last-minute guests willing to pay a higher rate. After planning our trip well in advance, this was a major inconvenience and disappointment. A reservation made six months ahead should mean something. Unfortunately, this experience has seriously impacted my trust in this hotel brand. I would not recommend booking here unless you are prepared for the possibility that your confirmed reservation may not be honored."

"Super cool "

"The room was spotless and the staff were very courteous and knowledgeable. They provide recommendations including which taxis to use or they’d recommend using Uber."

"The hotel was under renovation and the constant noise was unbearable , so much that we had to find activities outside the hotel. Our expectations for a relaxing days were dashed. We requested a refund for this terrible experience. This was reported at reception. They apologized but told us we had to report it through the platform because I payed for."