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Hotel BH El Poblado

3.5 star property
Travelers find a peaceful retreat in El Poblado's vibrant district, where shopping convenience meets relaxation just steps from Santafé Mall

Choose dates to view prices

Hotel BH El Poblado welcomes guests with a tranquil garden and inviting coffee shop in the heart of El Poblado. Relax in the sauna after shopping or enjoy drinks at the bar. Attentive staff, dry cleaning, free WiFi, and luggage storage make this spot appealing for travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is Rp1.677.802
Rp1.677.802 total
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel BH El Poblado pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel BH El Poblado?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel BH El Poblado on 31 May 2026 start from Rp1.677.802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel BH El Poblado?

Self-parking is free at this property.

What time is check-in at Hotel BH El Poblado?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel BH El Poblado?

Checkout is at noon.

Does Hotel BH El Poblado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 130000 per person applies.

Where is Hotel BH El Poblado located?

Located in El Poblado, this hotel is within a 5-minute walk of Santafé Mall and Oviedo Shopping Center. Poblado Park and Lleras Park are also within 1 mile (2 km). Aguacatala Station is 12 minutes by foot and Ayura Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill spot and centrally located. Must try!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Imad

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing. We stayed 2 nights only, but enjoyed the quiet atmosphere, friendly staff and awesome breakfast. I will definitely stay here again and not even bother with other hotels that are noisy and have small rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and customer service. Breakfast selection was great and the rooms were clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Overall great experience. friendly staff and very clean building / rooms. Great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Maria

Excelente Job, very clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Great service!!!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
Felipe at the front desk staff comes to mind, excellent employee, better yet outstanding customer service , also super clean rooms and location .
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mayra Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fantastic..good breakfast .overall friendly staff..good place to stay
Stayed 5 nights in May 2025
Verified

10/10 Excellent

amarillis

Liked: Cleanliness, amenities, property conditions & facilities
Property is very clean, breakfast was very good with variety and staff very friendly and super good service.
Stayed 7 nights in May 2025
Verified

8/10 Good

Roberto

The staff, great people.and kind and helpful.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Peola

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff was very professional, and attentive to our questions. Across the street is a fabulous mall with shops, restaurants and Starbucks. Make sure and wear your comfortable shoes because its all kind of hilly. Overall we were VERY satisfied.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carmillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Migdid

Liked: Amenities
Good staff. Good breakfast. Clean room. Excellent stay!
Stayed 12 nights in Sep 2025
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof hotel, perfect location.
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfort!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Mozart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Stayed 3 nights in May 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, modern, excellent staff . Great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities, great location
Stayed 1 night in Nov 2024
Verified

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiends trip

Great location ! Niece staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance from Santa Fe
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a great area with easy acces for uber n shopping area,,safe and great service
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, walking distance to most areas of interest, parking and transportation easily available. Very eco friendly and environmentally conscious. Staff extremely kind and helpful. Delicious breakfast. Feels like being home in Medellín.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hospitality, great location. Modern facilities
Stayed 1 night in Nov 2024