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Ulasan untuk Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel
110 Memorial Dr, Ripley, WV

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 243 dari 427 ulasan" "
Penilaian 8 - Bagus. 128 dari 427 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 427 ulasan" "
Penilaian 4 - Buruk. 12 dari 427 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 427 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms are very nice and have all Dove products in the bathroom, which i love. Beds and pillows are very luxurious. Rooms have keurig coffee maker, microwave and frig. They have a little store by the main desk where you can purchase snacks, Banquet microwave dinners, ice cream, and beverages. I would definitely recommend this hotel.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Logan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Gerald

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Randy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed at this location many times and will probably stay here again. Our only problems were the smoke detector started chirping at 5am needing a battery and there was no milk for breakfast.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Robert

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
If we did NOT want our roomed cleaned or made up, there was a card to hang on the door. We sit not hang the card out. Came back from our day out to find it not cleaned. The next day before leaving we specifically asked the cleaning staff to do our room. She said she would. We came back after a full day and evening out to find the room had NOT been touched. Very disappointed.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Kailynn

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

frank k

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recommend
Great accommodations I recommend this business
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Helpful and friendly staff
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Naomi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bugs everywheee
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight stay passing through the area
Good safe location, hotel recently renovated and looks nice, booked a room for three people but only had enough towels for two, when we went to get more towels they did not have enough regular towels on hand and had to give us a bath mat towels instead. Good warm breakfast included. The room had a bunch of lady bugs by the window and on the ceiling we didn't bother them and they didn't bother us.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Matt

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

wanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Lori

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
150% recommend
From Courtney at a late check-in to Joanne in breakfast services....our stay was incredible! Joanne had a beautiful, fresh breakfast to get our day started with. She brought us a to-go goodie bag and two mints. She was quite awesome !!! We were very, very impressed. The room was clean and fresh...housekeeping was fantastic! And Courtney at check-in was professional, very kind, and extremely helpful as we were exhausted and hungry. We 150% recommend this location!! We will definitely be back and will make this particular location our stopping point from this day forward!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Todd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stop
We enjoyed our time at the Ripley Holiday Inn. The breakfast was excellent. The only things of mention was the shower in the morning wasn't hot-hot. The water stayed lukewarm and the shower drain was a little slow. Also the hotel did not have any drinks for vending. The cooler they had just had some off brand drinks and juices. Not much variety. I notified the staff of the shower water and drain at check out. Outside those items it was super clean and the kids enjoyed the pool.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Paula

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Dewayne

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ok for a traveling stopover. Wish they still had a hot tub.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Lee

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property advertised a hit tub. They do not have one. Paint colors are dreary and dark Not attractive Price is outrageous!
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was ok for a stopover.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Rhonda

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Zachery

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely incredible
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly Recommend
Spent the weekend in a suite, very clean and comfortable. Staff was great and the breakfast was good as well. We would definitely stay again if we come back to Ripley.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Normal stay, pleasantly minimal interactions with staff, no issues arose
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Ashlyn

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Brandon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I have stayed here many times and everyone there has always been friendly and welcoming. Hotel overall has always been very clean.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
Both of our visits were wonderful with amazing friendly staff
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Joel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Please place more than two bath towels for a two queen and sleeper sofa room.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Richard, ROACHDALE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and comfortable. There isnt much parking available and the front desk clerk was not very friendly. It was late at night so she may have just been tired.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

ALEXEI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Our reservation was for 5 people, but the room only had towels for 2 people. I called the front desk and they said they would bring some up. The next morning, my husband had to go get some. The room was nice, comfortable and good sleeping.
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Kathleen

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
I specifically searched for a hotel with a pool for my two granddaughters. Needless to say, we were great dissatisfied to find the pool closed. Staff at the front desk seemed self absorbed and unfriendly. The young man staffing the breakfast bar was very helpful.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Katharine

Checked into first room, it has ants. Moved to second room, it has ants. I’m too exhausted to move again!
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Amy

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Ill start by saying the staff was very kind and did their best to be helpful. Probably the nicest staff I've ever seen at a hotel. Right down to the woman manning the breakfast area and the cleaning crew. Excellent. I do think the staff is spread thin and could use some extra help. That said, we booked this hotel for the pool. Paid the extra money this hotel charges because they advertised a pool. The pool was not operational. It was downright dirty and didn't look like anyone was even trying to make it operational. My other complaint is the towel situations. There was no towels in our room when we arrived so we asked and received towels with lipstick on them. The rooms themselves were very clean and felt comfortable. We had, also, saved up cash to go on our trip in a jar all year, and decided to use cash on our trip. We don't like using cards, we don't own credit cards and picked the option to pay when we got there on Orbitz for this reason. This hotel does not take cash at all. We worked it out, but I don't like being forced to use credit/debit cards. Just a preference that you might want to be aware of when you go.

8/10 Bagus

Alice

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Poor maintenance
The pool is still not in service. It had been closed since at least May. We are paying for this amenity and there is no sign they are ever going to work on it again. The outside door near our room does not work so we cannot park near the door to get easy access to our room
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kristina, Union

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Randy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property has been recently renovated. Everything was clean and beautiful. Staff was very helpful! We will stay here again!
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Patricia

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Dennis

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Cindy

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Disappointed that the pool and hot tub were closed
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Alice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Kelly Kriebel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Angela

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable - no hot tub, pool closed
We stayed here after packing up and moving my friend's family of 5. We were all very tired from heavy lifting and loading and a long day of travel. We chose this hotel based on amenities listed on hotels.com - mainly the pool and hot tub. We were ready to relax! The hotel was very clean and our beds (even the pull out sofa) were very comfortable. The bathroom was clean and the water pressure in the shower was amazing - it felt like a massage! The breakfast choices included a variety of hot and cold which made the 3 kiddos very happy! We were disappointed though that the pool was out of service and they must have removed the hot tub during a renovation and never removed the amenity listed - because there was no hot tub to be seen. Over all, I would definitely stay here again, as long as I didn't need a hot tub, and I would call ahead to verify whether or not the pool was in service.
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Jennifer

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My bathroom was dirty. There was dirt on the countertop and sink. The pool was green. At midnight, a family came in with a screaming child in the room next to mine. This child screamed continuously for an hour.
Menginap 1 malam pada bulan April 2023