Hotel dekat Rivergate Mall

"Rhe breakfast menu was fresh and there were plenty of breakfast choices for rveryone."

"Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected."

"Breakfast was good, rooms need updating, they did not look like the pictures on Expedia, small bathroom "

"Toilet clogged, no plunger available, no manager or maintenance on duty, could not relocate room as hotel full capacity. Only 1 employee on duty. Had to send my husband out to walgreens. R5 minutes round trip to get a plunger to fix our toilet so we would have a working restroom. Horrible customer service. Would not recommend as hotel is poorky managed and not staffed well."

"Smooth check in, convenient location, clean rooms, breakfast included, and helpful staff! "

"The nice room with kitchen"

"No pool functioning, room lock didn’t work repeatedly, holes in the pillow cases. Disgusting and disappointed at a high price"

"Very nice"

"Room was cleaner than the last time I stayed. Overall not a bad place to sleep for three days."

"German cockroaches in the room, ceiling in the bathroom cracked and falling in. Room smelled like cigarettes. Didn’t even touch breakfast. "

"Was supposed to get a non smoking room. Our room smelled like someone had smoked there for 50 years. There were no sheets on the pull out bed. When we asked for some we were given 1 regular sheet. Not even fitted. Shower was disgusting. Pull out sofa had a hole in the"

"This property is not kept up. Not worth $250 for one night stay. Non smoking room smelled bad. The sheets and bed spread were stained. Furniture was old and chipped. Paint outside the room on the floors and handrails was coming off. Very easy to see these owners do not care about their customers experience or the condition of this hotel. Would have asked for a refund if I could have found another place to stay for the night. "

"A lot of rooms for improvements..C’mon you can do better than than."

"Charged $100 for incidentals at a hotel that offers none and for a well below average hotel. 4 Star Hotels only ask for for $50. Never again. "

"Air conditioner covered in dirt and room smelled like smoke even though it was a non smoking room. The door was broken and didnt close properly. The whole room smelled like sewage in the morning. "

"Overbooked their rooms and left us with a reservation but no room. We were traveling from Florida with a newborn and they had no rooms even though we had reserved one. Super upset that it left us with no where to go as other hotels nearby were sold out for the night too. "

"The room could have been better taken care of but the a/c worked fine, the front desk staff was very nice. My only real complaint would be our room did not have a microwave or fridge vut that was it!"

"Very clean. Puctures looked exactly how room did. Nice and quiet"

"Good location. Towels were dirty. There was unidentifiable stuff on the walls. Carpet and fabric chairs were filthy. Bed was clean and bugless. "

"Yes"