Hotel dekat Rivers Casino

"I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even...

"There was no shower curtain and not even water bottle available in the room "

" Great, convenient location. Great room "

"The location of this hotel is fantastic, but there are many hotels in the area. We paid extra to enjoy the luxury of this hotel and did not receive the best service. The coffee pods in our room were not replaced nor was the water. One occasion as we passed by our room the housekeeper asked us to unlock it for her as her key didn’t work. I’m unsure how she was going to get in there if we hadn’t passed…. When we pointed out that we had not received exemplary service, we received two coupons for...

"Supper cool, & clean place. Couldn’t be in a better location. Staff was more helpful & friendly than I’ve ran into in a long time. "

"Loved the self-parking. Across the street from Heinz History Center and easy walk to Heinz Hall. Will stay again."

"Very clean always stay here when I go to Pittsburgh! Great views!"

"Nice hotel in the city! Clean and comfortable beds!"

"Great location in downtown. "

"Great experience"

"Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid"

"Walking distance to train and bus transportation. Walking distance to the Strip District. Kitchen was clean and well equipped. Room was quiet, even tho there was a wedding taking place in the hotel. It is a very lovely restored building. Staff was friendly and helpful."

"Things to note: -had difficulty getting into front door with my code - had to call multiple times -original room smelled like mildew and bed was uncomfortable However: -customer service was 100/10. Replied at 2am/all others of the day -they were able to switch me to a newer room, that did not feel as uncomfortable -very conveniently located -price was very reasonable Overall, I would probably shell out a bit more to stay in a comfortable clean place that did not give me issues with getting...

"Best location for hockey games "

"I had pre-booked, so check-in was a breeze. The lobby and public areas are clean and modern. The well maintained pool area was a favorite of the kids. Breakfast was fresh and plentiful. All this was possible because of the incredible staff at this Comfort Inn. "

"Good location, easy check-in, easy parking."

"So disappointed, stinky hotel, dirty bathroom, the worst experience in my last 10 years of staying anywhere, even their coffee was from at least 5 days before, not recommended even for free…"

"The room was great, breakfast was as expected, everything was clean and well stocked. Check-in took awhile. The front-desk lady seemed a little frazzled and appeared to to be struggling with the computer system, but eventually we got our keycards. Holiday Inn Express is our favorite one-night hotel to stay at when we are on road trips due to consistent experience and good value."

"Homeless people shady people hanging outside, parking terrible"