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"Our stay at Grand Hotel Baglioni was nothing short of perfection. The staff were helpful and our room was clean. We had our complimentary bottle of wine waiting for us after a long travel. The hotel location was important to us as we wanted a stay at place that we could have access to the main sites. The hotel is literally across Santa Maria Novella train station. It’s a short walk to the Duomo, shops, cafe, grocery store (Conad) and even a self-serve laundry."

"Lovely hotel, lovely staff, great location! Highly recommended "

"Everyone is so nice and helpful! It was also in a great location with an amazing rooftop picturing the entire city."

"Very impressed with the whole experience of staying at The Kraft Hotel! All staff kind, helpful and polite. Lovely room attractively furnished and having a balcony was a lovely bonus. Ideally situated approx 10mins walk to the city and its many attractions with bus stop also nearby. Various restaurants on the doorstop at good prices. Rooftop pool and patio area afford breathtaking views across the city Small gym and sauna also available. We were bed and breakfast basis and were delighted at the choices available. We wouldn’t hesitate to recommend this hotel! "

"Very good "

"This was a beautiful location. The room was spacious and loved the patio for coffee in the mornings. It was very private. We enjoyed the pool and restaurants were great. Breakfast was amazing. We did the picnic and dinner in the Olive Garden and loved getting to know others at our table. The chefs food choices were so wonderful. We would definitely stay again. "