Rotterdam hotel guide. People Carrier der Valk Hotels hotel in Rotterdam, South Holland

"This is a modern, clean, European hotel. The staff is extraordinarily helpful and pleasant. We dealt primarily with Federica and Chantelle, and one other day staff member whose name we did not catch. All were lovely people with whom to work."

"room clean but no breakfast options"

"Grateful for the upgrade."

"The breakfast was good but they need to add more protein like bacon and sussages. "

"Great stay! Would recommend to anyone"

"perfect"

"Two people at the reception lied to my face. Because of this, I had to pay 20 euros I could have saved if it wasn't for this lack of communication. When spoken to the other receptionists and even the manager, they didn't care. They were laughing and only cared about getting 20 lousy euros. This costs a client and potential new clients. Specially if you demonstrate you only care about money and not clients. Makes no sense. Awful customer experience, I'll never return."

"Beautiful stay! Will come back for sure! The pool is amazing! The view from my room was incredible. "

"Very well situated and refurbished old style hotel."