Cottage di Royal Borough of Kingston upon Thames

"‘Immaculate’ That’s a joke! This property was dreadful, messy and filthy, unsuitable for renting and definitely not appropriate to be advertised on hotels.com. The kitchen was grimy, the oven very dirty, the cooker hood thick with grease. There was old food stuff in several of the cupboards and even chicken left in the freezer! The sink in the bathroom was not cleaned properly, there were nasty brown stains on the bedroom furniture. The shower was taped up with sticky tape and the extractor in...

"Clean, neat and tidy. Very good communication with the host. Very nice."

"This was a lovely, clean place with plenty of room. A safe neighborhood close to public transport and a short walk to a small co-op for groceries. For us, it was perfect except for one thing we didn’t check before booking. It has no Wi-Fi. This is a deal breaker for us, and we won’t stay again until this is offered in the house."