Cari Hotel di Royal Borough of Kingston upon Thames

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"The staff were great, the rooms were clean and modern, but they are the only positives, don’t really know how it’s a four star hotel? The car park is 100m walk behind the building and doesn’t feel secure in the slightest, I hope building was wrapped in scaffolding, not that this matters because the windows are frosted so you cannot see out of them, but more importantly you have to leave a £50 deposit, as a business traveller who stays in two hotels a week across the UK and Europe, this is the...

"Food choices very limited, tired hotel need some updating. Good Location"

"Really great hotel with very friendly staff. Room was very comfortable, plenty of space even with the sofa bed out. Nice to have a variety of teas, Nespresso coffee and hot chocolate available (also shortbread biscuits!). Lots of secure parking with a Pod Point EV charger. Good choice of breakfast options too - helped us start the day well. Dinner was available in the restaurant but there's also a vast choice of other options nearby. This was our first time staying here, but we'll certainly look...

"Convenient location across from train station. Quiet rooms are at back of property. Staff person was very hard working and kind, but one person juggling numerous roles is not the best way to run a hotel. The carpet in the lobby was tattered and covered with leaves that had blown in the front door. The carpet in the room was worn and stained. Cupboard doors needed repair. The in-room extras were minimal but fine for 2 nights. Note: breakfast is not included."

"We stayed in a garden room at the hotel, and this was fine for a long weekend's stay and I'd happily use it again. The room was clean and tidy with good furnishings. The en suite bathroom too, was well appointed. There were some tea and coffee making facilities which we made use of and were fine. The location was ideal for us. Easily walkable from the railway station and very close to the river, bridge over the Thames and its associated amenities. It is also within easy walking distance of...

"Rooms were very clean! Shops were just a block away! The park was very close"

"after booking and paying up front, we arrived to find the hotel closed and like a building site, it should never have been advertised."