Search Hotels Near Hospital Angeles Mocel, Mexico City

"We stayed here for one night and we couldn’t have asked for more. Staff were friendly and helpful. Lobby, rooms, rooftop, gym, restaurant were all clean! I would definitely come back!"

"Very well located. The service and attention from staff was great and began days before our arrival. Rooms were very spacious, modern and comfortable. I will be back next time in Mexico City. Above all the attention and service with messaging and response from the staff was very impressive "

"The terrace was beautiful, the beds comfortable, thoughtful staff and gorgeous design taste. "

"The hotel was in a safe, beautiful location. They kindly provided a complimentary slice of birthday cake for my friends birthday and this hotel also has an amazing fitness center! "

"Clean rooms, security was great, safe neighborhood"

"Very clean. Staff were friendly, professional, attentive. At times, I wished the room were air conditioned."

"great location, well upkept property and all staff was courteous and helpful. bath towels are pretty worn out, old and very rough, time to replace them with new ones. Pillows are also worn down once laying your head on them they go completely flat."

"The room was very nice as was the lobby and breakfast room. The rooftop terrace and jacuzzi were dirty. We thought the jacuzzi wasn't in service as it had no water and was very dirty. The checkin was unfriendly and no information at all was provided. There were a couple of small signs in Spanish and English advising of the wifi, a free drink on arrival and to give 15 minutes advance notice to use the terrace and jacuzzi. But zero verbal greeting or information. Nothing was ever volunteered by the staff, we always had to ask - even at breakfast for things like juice. Often there was no staff around when you needed something such as when we left our suitcases with the hotel on check out and came back later to get them. We had to go up floor by floor to find someone to get our suitcases. It is a lovely space but not the service we expected for the price."

"I am beyond disappointed with my stay here. We chose this apartment specifically because they confirmed via email prior to booking that we could store our luggage until 9pm on our final day. Once we arrived, they reneged on this promise, claiming storage was only available until 3:30pm. This left us scrambling last minute to find external storage, costing us an extra 300 pesos and a massive amount of unnecessary stress. The management repeatedly told us they were "looking into" our inquiry, only to confirm the night before that we couldn't store past 3.30. The description for this property incorrect. While it list a concierge and a bell boy, we didn't see a single member of staff during our entire stay. Our room was never cleaned, and we were left with only one set of towels for the duration of our trip. To make matters worse, we were informed that we were limited to just two rolls of toilet paper and would be charged if we required more. ​While the apartment itself is admittedly nice, it doesn't compensate for the service in my opinion. The bedroom lets in a significant amount of light, so if you are a light sleeper or sensitive to light, you will likely struggle to get any rest here. We booked this on the basis of the promised amenities and storage; otherwise, we would have opted for a proper hotel. You’re essentially paying to rent an apartment with limited services. Really disappointed."