Hotel dekat Rumah Sakit Mary Immaculate

"Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it."

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"The staff is so helpful and friendly! The rooms are clean."

"No hot tub. "

"Great staff great location "

"Air conditioning wirked properly"

"Awesome up grade and remodeling is great to this hotel. Friendly staff and great breakfast."

"Karen at the front desk was very helpful during this stay."

"No wifi, tv cable had two channels, staff was disinterested. Won’t book again. "

"This is always my spot when I come to the Hampton in Newport News when I come to visit My Son’s I love it"

"smelled like cigarettes and marijuana in non smoking areas. person at desk was not polite about charging rooms to accommodate non smokers. cleaning staff was pushy. checkout was 11 and they were pushing us out at 930. will not recommend or stay again"

"The HVAC controls were confusing- they n the wall or at the unit?"

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"In the bathroom of my room, there was mold growing around the shower. I have photos if you’d like to see them. The sink was dirty upon my arrival. When brought up to the staff, they said they were aware and have previously submitted it to management. The room was dusty and had not been properly cleaned in a while. "

"Great accommodations for my stay"

"Clean room"

"Motel had a bad smell. Front desk staff was running motel next door also. Beds were uncomfortable. Definitely not a $80 a night room. Very disappointed. "

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"This property is very out dated. It is need of upgrades. But if you a looking for a cheap stay and convenience then perhaps this can work. Please note that the breakfast is not worth mentioning. It's a pack of outmeal and teabags. Not even bagels, donuts or anything like that. A few pieces of fruit. There was some muffins but when I tried eating it was so stale and dry I almost choked."