Hotel dekat SUSA Orlin & Cohen Sports Complex

"Good"

"During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly."

"We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive"

"Room could have cleaner, but acceptable. Sorry, but the mattress was very uncomfortable. I had to ask to have my room made up after day 2, but then it was fine. Nice employees. Loved the Costa coffee!"

"Rooms were ok needed some loving care."

"Super friendly staff! Cozy B&B feel. Great location, walk to town or train station! LIRR and Pines super convenient. Amazing authentic chef made-to-order breakfast!! (And fresh artisanal continental breakfast included). Awesome and cozy speakeasy-style lounge, with special entertainment nights (check in advance). Perfect for short or longer stays. And great as a gateway to Fire Island Pines and Cherry Grove (5 mins to ferry! shuttle-style service avail). Huge clean room. Washer dryer....

"Nice clean room and great staff"

"I would not recommend this hotel, especially for families. I reserved a non-smoking room, but when I entered, it smelled strongly of cigarette smoke and other odors that made it unacceptable. The room did not appear to have been maintained as advertised. The common areas also felt uncomfortable. There were individuals loitering in the hallways and stairwells, and the hallways smelled heavily of cigarette smoke and marijuana. The overall environment did not feel clean or family-friendly. I...

"Linens and coffee/coffee cups only every other day. Room was cold despite being June and A/C / heat not working. No luggage carts available. Lobby coffee supposed to be up by 7am but it wasn’t.. staff said “we’ll try to get it ready”. Restaurant server rude, food barely edible and expensive."

"There was only one clerk at the check in desk to handle a line of customers. The clerk had a very bad attitude towards the customers. The check in process was very confusing and tedious ( I had already prepaid). There was no information on the Hotels amenities. The room did ot even have a house phone, to be able to call the front desk for help. The staff wasnt even helpful when checking out."

"pleasant stay"

"Rooms seem newly renovated. Very clean and spacious, TV offers Netflix and such. Only downside is you only get 2 pillows which are so thin."

"Rooms be be update Walls were peeling patches on the walls bathroom need updating also"

"Room was clean, wifi didnt work on my devices."

"Excellent staff and immaculate room. Enjoyed it very much. Very quiet."

"I'm like 👍 the room"

"Great staff and location."

"Very clean. Easy to get to. Listing as described. Bed and furniture are nice and comfy. Only thing I would add is a broom and dust pain and some Clorox wipes so guest can keep it neat. 5 stars! Very nice host. "

"I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage"

"Blanket had a brown stain on it and when we told the desk all they did was take off the blanket so we had to call for a replacement. The shower water was hot for about 5 seconds than ran cold."