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Ulasan untuk Phuket Marriott Resort and Spa, Nai Yang Beach

5 out of 5
Phuket Marriott Resort and Spa, Nai Yang Beach
92, 92/1 Moo 3, Sakoo, Talang, Nai Yang Beach, Sa Khu, Phuket

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 463 dari 690 ulasan" "
Penilaian 8 - Bagus. 172 dari 690 ulasan" "
Penilaian 6 - Cukup Baik. 34 dari 690 ulasan" "
Penilaian 4 - Buruk. 16 dari 690 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 690 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kyleech

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Luisa Victoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed everything about this hotel. I traveled with my family. Customer service was excellent. Rooms were clean and spacious. Restaurants at the hotel offered a variety of food options. The atmosphere was ideal for a romantic dinner with my husband. Just perfect! Highly recommended and I absolutely will return again.
Menginap 5 malam pada bulan Maret 2024

6/10 Cukup Baik

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Timothy

Disukai: Staf & layanan, kondisi & fasilitas properti
Great food - nice staff
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 1 Apr 2024
Dear Timothy, Thank you so much for taking time and for sharing your feedback with us. We hope to have a chance to welcome you back soon again and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Eduardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 18 Mar 2024
Dear Eduardo, Thank you so much for taking time and for sharing your feedback with us. We will be looking forward to welcoming you back soon again! Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

6/10 Cukup Baik

Nobuyuki

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 1 Apr 2024
Dear Nobuyuki, Thank you so much for taking time and for sharing your feedback with us. We hope to have a chance to welcome you back soon again and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

8/10 Bagus

Sathi, Antioch

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The place is very far from the local town and you are pretty much stuck here. Beautiful property and helpful staff, the beach is not very attractive, breakfast is superb but dinner has very limited choice and very expensive.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 26 Feb 2024
Dear Sathi,Thank you so much for taking time to share your valuable feedback and for given credits. As all the properties on the island, our beach is public one as well, with the direct access to it. Moreover, we have noted your feedback and will ensure our respective teams look into it. We hope to have a chance to welcome you back soon again and look after your stay!Sincerely, Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Futai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Futai,Thank you so much for taking time to share your feedback with us.We hope to have a chance to welcome you back soon again and look after your stay!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Andrea

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 1 Apr 2024
Dear Andrea, Thank you so much for taking time and for sharing your feedback with us. We hope to have a chance to welcome you back soon again. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Saypin, Huntington Beach

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to acces and people are friendly
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Saypin,Thank you for your time taken to share your wonderful review!We hope to have a chance to welcome you back soon again.Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
全てが清潔で整っていた。 唯一、ベットにダニがいて2泊で十数箇所刺されたのは苦い思いで。同じベットで寝ていた長女も刺された。もう一つのベットで寝ていた妻と次女は問題なし。
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Guest, Thank you for your feedback.We hope to have chance to welcome you back in near future and make it up for your stay!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Gyorgy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is great, service is super. Staff is overwhelmingly friendly. Great team and management, very well trained, attentive, you can always feel that everyone try to do their best to serve you well
Menginap 12 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Gyorgy,Thank you for your time taken to share your wonderful review!We hope to have a chance to welcome you back soon again.Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our first stay in Phuket and this is a fantastic location. We weren’t central in the craziness of Phuket but we loved being here. Nice and quite amazing food. 3 different options for restaurants and they were so wonderful with celebrating our anniversary. Highly recommend. Staff were amazing.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Jennifer, Thank you for taking time and for sharing your wonderful review!We hope to have a chance to welcome you back soon again. Sincerely, Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Shavit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Shavit, Thank you so much for taking time and for sharing your feedback. We truly appreciate your feedback and hope to welcome you back once again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Shomin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
施設はとても豪華で快適でした。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Shomin, Thank you so much for taking time and for sharing your feedback. We truly appreciate your feedback and hope to welcome you back once again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

6/10 Cukup Baik

Ruslan

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 21 Feb 2024
Dear Ruslan, Thank you for your feedback.We hope to have chance to welcome you back in near future and make it up for your stay!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Shavit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best vacation ever
Perfect resort, great service, clean and tasty breakfast
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Shavit,Thank you so much for taking time and for sharing your feedback. We truly appreciate your feedback and hope to welcome you back once again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

8/10 Bagus

Cari

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Pretty good stay.
The breakfast was great. Staff were amazing, friendly and always helpful. The a/c was okay but wouldn’t go below 72 degrees so the room was a bit warm. Wish dinner at the restaurants had more food options for vegetarians.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Cari, Thank you so much for taking time and for sharing with us your honest feedback. We appreciate the credits given and have shared your experience with our respective teams to look into them. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

SUNGSU

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Sungsu, Thank you so much for taking time and for sharing your feedback. We truly appreciate your feedback and hope to welcome you back once again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Dickson

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Dickson,Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

2/10 Sangat Buruk

London

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel listing is highly misleading. I’m also very disappointed at expedia for not helping us in resolving the issue as we desperately wanted to leave. We booked four rooms and paid premium for them-almost double what other people at the hotel paid. Our rooms were changed/ upgraded however honestly it was more of the same. The beach is awful, water is a Mile away- look on google maps. There is construction on the beach. The staff are absolutely useless! Service is atrocious. You also see and hear planes landing constantly, even throughout the night. Compared to other places we have stayed at in Thailand this truly is the worst. Marriot should be ashamed of themselves. Also note the town is about an hour away due to traffic. I wouldn’t recommend this to anyway. The pool is also overrun with children on hideously large floats- more like Thomas cook kind of place. Just horrid! Please do your research before booking!
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear London, Thank you so much for taking time and for sharing with us your honest and detailed feedback. It is important to us to hear back from our valued guests, and we are truly sorry for not being able to meet your expectations, even though the team was trying hard to do so. We have shared your experience with our management to look into. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Muzammil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect getaway with family
Outstanding experience and comfortable stay Beach was excellent, food was decent Halal options available for muslims
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Muzammil, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Ayush, Cupertino

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spacious, accessible to the beach, great staff!!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Ayush, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

ALAIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All was ok
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Alain, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

King Po Mathias

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很好的渡假胜地，唯一的缺点 就是歺厅選擇不多（在沙滩的那間泰国餐厅 完全不合格）。
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear King Po Mathias, Thank you so much for taking time and for sharing with us your honest and detailed feedback. It is important to us to hear back from you, and we have shared your experience with our management to look into. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Jonathan

Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Jonathan, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Justin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay; the rooms were comfortable, and the pool surrounded the hotel. Plus, it's just a walk to the beach. Staff service was top-notch.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Justin, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Melvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was excellence all the way. All the staff were always very helpful and friendly. Often the extra mile is not too much and made the stay special. If you’re looking for some peace and relaxation, this is the perfect place. Within a short stroll along the beach to a nearby town, but otherwise a fairly quiet corner of the island, great for some adult relaxation.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 11 Des 2023
Dear Melvin,Thank you so much for taking time and for sharing such wonderful feedback about your recent stay with us! We are sincerely thrilled to hear back from you, and it was our pleasure to look after your stay.We will be looking forward to having a chance to welcoming you back once again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

8/10 Bagus

Pia

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Pia, Thank you so much for taking time and for sharing with us your feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Trudie

Menginap 3 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 5 Jan 2024
Dear Trudie, Thank you so much for taking time and for sharing with us your wonderful feedback. We truly hope to have a chance to welcome you back once again to our resort and look after your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach Team

10/10 Sangat Bagus

Bernadette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderfully relaxing
Menginap 4 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 27 Nov 2023
Dear Bernadette,Thank you so much for your beautiful feedback.We look forward to welcoming you back soon again!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Majed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing resort and hospitality.. Limited attraction around the resort
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 23 Nov 2023
Dear Majed,Thank you so much for sharing with us your feedback! We are delighted to know you were well looked after. Looking forward to welcoming you back once again soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 27 Nov 2023
Dear Valued Guest, Thank you so much for your feedback.We look forward to welcoming you back soon again!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

6/10 Cukup Baik

Rao

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The beech is horrible. Racial discrimination. The staff treat white people different than brown. We are standing in line in front desk. White guy comes along, he gets preferential. Worst experience
Menginap 6 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 20 Nov 2023
Dear Rao,Thank you for your feedback about your recent stay.We do take this case as a very serious matter, and please be informed that it is not welcomed in our resort.On behalf of our entire team, we a truly sorry about the experience that you have had, as well as for any misconceived message delivered. We will hope to welcome you back and personally take care of your stay. Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Dimple

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A short drive from Phuket international airport. Nice clean rooms and the food was good.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 13 Nov 2023
Dear Dimple,Thank you so much for sharing with us such amazing stay experience.We are looking forward to welcoming you back once again soon!Best Regards,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nov 2023
Really good hotel . Nice and clean. Good pool and beach . Lovely staff .
Menginap 8 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 13 Nov 2023
Dear John,Thank you so much for such wonderful feedback about your recent stay with us!We look forward to welcoming you back once again soon.Sincerely,

8/10 Bagus

Tsz Lung

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 13 Nov 2023
Dear Tsz Lung, Thank you so much for such wonderful feedback about your recent stay with us!We look forward to welcoming you back once again soon.Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Joerg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wie kommen wieder zurück!
Menginap 4 malam pada bulan November 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 9 Nov 2023
Dear Joerg, Thank you so much for your amazing feedback!We will be looking forward to welcoming you to our resort very soon again and make you feel at home!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

guillaume

Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 27 Nov 2023
Dear guillaume,Thank you so much for your beautiful feedback.We look forward to welcoming you back soon again!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Prasobchok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 29 Okt 2023
Dear Khun Prasobchok, Thank you for sharing with us your wonderful feedback. We are delighted to know that we were able to exceed your expectations.Will be looking forward to welcoming you back again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

ivanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was amazing very helpful and accommodating .Specifically Nargiz she made our stay so memorable ,she went above and beyond for our friends birthday helped with dinner reservations and transportation and decorated the room for his birthday Food was amazing as well for breakfast buffet
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 9 Nov 2023
Dear Ivanna,Thank you so much for your amazing feedback!We will be looking forward to welcoming you to our resort very soon again and make you feel at home!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

8/10 Bagus

Zoe

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
I recently had the pleasure of staying at the Phuket Marriott Resort and Spa, Nai Yang Beach from October 8 to October 9, 2023. Overall, it was a decent experience. The room was one of the highlights of our stay. It was spacious, well-designed, and provided plenty of room to move around. The breakfast buffet was exceptional, offering a wide range of selections and options to satisfy various tastes. However, there were a few areas that needed improvement. The air conditioning in our room was a major issue. It was consistently set at 18 degrees, and we found ourselves quite chilly throughout the night. Additionally, the sink didn't drain properly, and the bathroom curtain was broken. Furthermore, the outlet plugs didn't work for charging our phones, even after an electrician's visit, with only one plug functioning. I appreciate the prompt response of the Guest Relations Manager, Nargiz, who offered to change our room. However, as we were only staying for one night, we decided not to relocate. Despite these issues, I would rate my experience at Phuket Marriott Resort and Spa, Nai Yang Beach, a 7 out of 10. With some improvements in room maintenance and amenities, it has the potential to offer an even more enjoyable stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Phuket Marriott Resort and Spa, Nai Yang Beach pada tanggal 18 Okt 2023
Dear Ms. Zoe,Thank you very much for sharing with us your valuable feedback about your recent stay with us.It was our greatest pleasure to have you with us as our valued and beloved guest. We are deeply humbled for the credits you have given us for our exceptional service, and it was my biggest pleasure to meet you on your departure.On another hand, once again please accept our sincere apologies for falling short of meeting your expectations with regards to the overall stay with us. It is never our intention to disappoint our beloved guests, oppositely to make your stay as comfortable and pleasant as possible. I took the liberty and personally shared your feedback with our respective teams to look into and to do better next time as your satisfaction is one of our main priorities.We truly hope to be welcoming you back to our resort very soon to show you our improvements and make you feel at home.Sincerely,Nargiz NuralovaGuest Relations Manager

10/10 Sangat Bagus

so young

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Phuket Marriott Resort and Spa, Nai Yang Beach pada tanggal 18 Okt 2023
Dear Valued Guest,Thank you so much for sharing with us your valuable feedback! We hope to welcome you back soon again to our little corner of paradise and look after your stay!Sincerely, Phuket Marriott Resort and Spa, Nai Yang Beach

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
stay at Marriott Nai Yang was nice
I chose this hotel because I needed one close enough to the airport. It was indeed close which was convenient. The view, the pool, access to the beach, quality of breakfast buffet, and guest services were all great. Be aware there is no elevator, at least that I know of, but they help you w your luggage both ways.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Phuket Marriott Resort and Spa, Nai Yang Beach pada tanggal 18 Okt 2023
Dear Valued Guest,Thank you very much for sharing with us your valued feedback!We truly delighted to know we were able to exceed your expectations and we hope to welcome you back soon again!Sincerely,Phuket Marriott Resort and Spa, Nai Yang Beach

10/10 Sangat Bagus

KANAKO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 29 Okt 2023
Dear Kanako, Thank you for sharing with us your wonderful feedback. We are delighted to know that we were able to exceed your expectations.Will be looking forward to welcoming you back again very soon!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Piratheesan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is neat and clean! We booked Standard room but unexpectedly they upgraded us to Pool view! This hotel has direct accessible to the beach. Highly recommended ❤️❤️
Menginap 2 malam pada bulan September 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach pada tanggal 19 Sep 2023
Dear Piratheesan,Thank you so much for your lovely feedback about your recent stay! We are truly happy to hear back from you and that you were well looked after. Looking forward to welcoming you back soon again and make you feel special!Best Regards,Phuket Marriott Resort & Spa, Nai Yang Beach

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan September 2023
Tanggapan dari Phuket Marriott Resort & Spa Nai Yang Beach Team pada tanggal 14 Sep 2023
Dear Mr. Michael,On behalf of our entire team, I would like to express our sincere thanks for choosing to stay with us during your recent visit.We are delighted to know that you had a great stay in our little corner of paradise and that we were able to exceed your expectations. It is very valuable to hear back from our valued and beloved Guests. Your positive feedback means a lot to us, and we are grateful for the time you took to share your experience. We strive to provide exceptional service and it is always gratifying when we hear that our efforts have been noticed and appreciated.We thank you once again and will be looking forward to welcoming you in our beautiful resort again soon and make you feel at home.Sincerely, Phuket Marriott Resort & Spa Nai Yang Beach Team

10/10 Sangat Bagus

Claire

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a wonderful stay and happily recommend
Menginap 1 malam pada bulan September 2023
Tanggapan dari Phuket Marriott Resort & Spa Nai Yang Beach Team pada tanggal 14 Sep 2023
Dear Ms. Claire, Thank you very much for taking time and for sharing your valuable feedback with us about your recent stay at our resort. We are deeply humbled by your sweet words and cannot wait to be welcoming you back to our resort once again very soon and look after you!Sincerely, Phuket Marriott Resort & Spa Nai Yang Beach Team

10/10 Sangat Bagus

SHAMBRIE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Most amazing property & staff!! Literal perfection.
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Team pada tanggal 14 Sep 2023
Dear Ms. Shambrie, Thank you very much for sharing your wonderful feedback with us and thank you for choosing us as your travel destination. It was our pleasure to have you with us as our beloved guest and we look forward to welcoming you back soon again!Sincerely,Phuket Marriott Resort & Spa, Nai Yang Team

10/10 Sangat Bagus

Kentaro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Phuket Marriott Resort & Spa, Nai Yang Beach Team pada tanggal 14 Sep 2023
Dear Mr. Kentaro, Thank you very much for choosing us as your stay destination and we are sincerely delighted to see that we were able to meet your expectations. It was our greatest pleasure to have you with us as our valued Guest, and we are looking forward to welcoming you back once again very soon again to make you feel at home!Sincerely, Phuket Marriott Resort & Spa, Nai Yang Beach Team