Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
Cek ketersediaan

Ulasan untuk Aliana Boutique Sapa Hotel & Spa

4.5 out of 5
Aliana Boutique Sapa Hotel & Spa
No. 30, Hoang Lien Street, Sa Pa, Lao Cai

Ulasan

9,8

Sempurna

Penilaian 10 - Sangat Bagus. 220 dari 261 ulasan" "
Penilaian 8 - Bagus. 36 dari 261 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 261 ulasan" "
Penilaian 4 - Buruk. 0 dari 261 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 261 ulasan" "

9,8/10

Kebersihan

10/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Steven, LEESBURG

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room. Good breakfast. Friendly staff. My only negative was the bed. It was the most uncomfortable bed I've ever slept on. I barely slept the three nights i was there.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Ye Kai

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a pleasant stay at Aliana! I was upgraded to a suite with such a nice view Sapa mountains. I was also given a late check out. Definitely will stay here again when I'm back. One point to note is that the property is located further in and beside an old property that is run down. Be careful when you walk in towards Aliana. Since this is not controllable by Aliana, so just take note. (:
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mark, Christchurch

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel had a touch of luxury we hadn’t yet come across in Vietnam. Our room was stunning the staff were incredible and the buffet breakfast was awesome we wish we had stayed more nights. Thank you for having us.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Moira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service was above and beyond.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

jean-francois

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super hôtel , propre luxueux et un emplacement de choix / vue Le personnel est super !

10/10 Sangat Bagus

Ken

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very nice. A comfortable walk from Sa Pa centre. Lovely room and very friendly staff who couldn't do enough for us. Thoroughly recommendef
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and welcoming as soon as you step foot on the property. Rooms were extremely clean. And views from the rooms were excellent. Breakfast and dinner at the in house restaurant was amazing as well. Bit of a trek to the city centre if you're walking via incline and construction zones but otherwise a short cab ride. I believe they're rated 3 star hotel (correct me if I'm wrong) but provide 5 star hotel service!
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stunning view of the mountains, amazing service from staff and very clean. We got an upgrade to a suite which was much appreciated. It’s a small walk from town but it’s very quiet and peaceful.
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

gary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and hotel were great, a short 5 min walk to town, We had a large balcony, but lots of cloud, so consider this option as it may not be necessary, great at organising bespoke tour. would happily stay here again. no road noise but near enough to center.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hôtel de prestige
Tout est parfait : personnel au top, confort de la chambre excellent, petit déjeuner de qualité…. Une adresse de classe
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

In Kook

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
짙은 안개 외에 모든 것이 완벽한 호텔
호텔 시설, 직원 서비스, 객실 청결도 등 모든 것이 완벽한 호텔이었습니다. 다만, 방문 당시 짙은 안개로 객실 테라스에서 보려고 했던 멋진 풍경을 체류기간 내내 하나도 볼 수가 없었던 점이 아쉬웠네요. 사파는 9월에 방문하는 것이 가장 좋다는 게 리셉션 직원의 조언이었습니다.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Benjamin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Generally, the stay was superb, the view from my porch was fantastic, the hotel staff were friendly. They even allowed us to check-in early due to room availability. The location of the hotel is slightly inconvenient, it was not in the main city center but because of this the view of the mountains and paddy fields from my room was gorgeous and unobstructed. As there are a number of construction ongoing and we visited during december (rainy and foggy), the path to the hotel were muddy and uneven.

8/10 Bagus

Edlyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the mountain view from the balcony! Rooms were spacious and tastefully decorated. Hotel staff were professional, personable and attentive. They were extremely responsive when I requested sliced lemon, honey and tea to soothe my sore throat. Complimentary bottled water really helps to settle in quickly. Hotel was away from the center but within 10 mins walking distance from the center. Electric cars are convenient to get around town. Area for improvement-reduce the amount of fabric softener for laundry service.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Seonghun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
뷰가좋고 조식이 맛있어요
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Jessica

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The friendliest staff :)
The staff are amazing, so nice, friendly and attentive. My friend was sick and they went and got her plain bread to help during the day which was very nice.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A pleasant surprise!
Enjoyed the peaceful surroundings and the magnificent view of the mountain right out from the room balcony. Clean room, towels, linens and comfy bed. Friendly associates with genuine service from their hearts.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Martine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
découverte de Sapa
3 jours à Sapa pour découvrir cette ville de montagne et sa nature environnante exceptionnelle.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Pao, Land O Lakes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great view of the mountains Great staffs Streets are a little narrowed Signs to property needs to be bigger so new customers can see
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

DONG WOO

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ken

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AMAZING 5 STARS - people working here are the best
I have traveled the world and stayed in hundreds of hotels. This hotel has an amazing team working here, so kind, helpful, friendly and focused on service. Super clean, great views, quiet, just the right distance from town for short walk. Nice pool, super good food and choices in the restaurant - great service! For VALUE and everything there is no better choice anywhere! Many thanks and gratitude to all, Lien was extra kind and helpful, great guide as well, highly recommend.
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Janice

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Fasilitas
Lobby, dining room and guest rooms were are very neat and clean. Staff was very kind and helpful.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

JungSeok

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

NATALIA, MIAMI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is beautiful. It’s quiet and has beautiful views of the rice crops and also to the funicular of Fansipan. The rooms are beautiful and really comfy. The hotel is really close to the station which is the building with the clock there you can get the funicular that will take you to Sunworld Fansipan. Walking distance is like 11 minutes and like 13 to the town of Sapa. The only cons is that there is a construction in the block so if it’s raining you will get your shoes with mud, but not a big deal. In the town of Sapa the app grab does not work so you will have to get a taxi to go around, but it’s really easy and the lobby will help you call one. Also the staff in the reception help you coordinate with a taxi to take you to the villages for approximate 600 bahts and to go to the waterfalls and the surroundings is like 1,000 bahts. Highly recommended. The breakfast and lunch in the hotel is amazing is a la carta. Delicious! All the staff in the hotel is really helpful and nice. They are amazing Lien Chau, Tuan, and Hung :) really happy with them. Also if you plan to go back to the train station the staff will help you coordinate a private one if you like. Highly recommend the hotel. 😀
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

rebecca

Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Tania

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Boutique Beauty
We had a 2 night stay with friends after a 3 day trek staying in homes stays so this was pure luxury after. It was very quiet as it is away from the busyness off the city centre but was walkable to town. We were notified by email prior and there was also a letter in our room to advise us and apologise for any inconvenience due to the alterations the hotel was undergoing. All the staff from reception to the dining room were very attentive and polite. The rooms were spacious and well appointed. A lovely stay thank you.😊
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

JIWON

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Amir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great view
Wonderful view from our balcony and great room! Staff amazing. Only downside is the distance and bad road/walkway to hotel, dark, dirty and steep.
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Masayuki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
全体的に良い施設で、特にスタッフの対応、レストランが良く快適に過ごすことができました。一晩のみですが排水口からの臭気がかなりきつかった点は改善が必要だと思います。
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
This is a very nice hotel and the service was great. They even allowed me to use a room to shower after I had checked out but before I started my overnight return trip to Hanoi. The hotel is a bit outside of the main town but has a great view over the valley. I would definitely recommend it.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Eduardo

Menginap 8 malam pada bulan April 2023

6/10 Cukup Baik

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Didn’t live up to the hype of a 9.7
A little strange. Not the cheapest hotel but had to pay for coffee at breakfast. There was no cups for any tea or coffee and they had no English speaking TV channels. To walk to the hotel you have to walk through undulating construction roads up a hill. Not quite as central as I expected but walkable. Just don’t expect to drag a suitcase over it. I will say the room was clean and the staff were super friendly.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Aliana Management Team pada tanggal 19 Apr 2023
Dear Mrs. Kelly,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa Hotel & Spa with us.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Also we are sorry if any inconvenience caused during your stay due to the bad road lead to hotel. We truly hope it could be fixed soon. We do offer free coffee in breakfast beside the pay coffee menu. We apologize if our staffs did not introduce thoroughly to you. Also in the room we do set up cups for tea and coffee (in side minibar cabinet drawer) and English channels for TV, but somehow it didn't work properly. We wish you had informed us earlier then we could assist you better. Please rest assured that your kind words will definitely be shared with the whole team and take note your feedback to continue on our path for excellence services.We sincerely hope we will have another opportunity to host you at our property in the future.Best regards,

10/10 Sangat Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
The Alina hotel was excellent couldn’t fault it. The staff were very friendly and helpful. It was about a ten minute walk into Sapa the road was a bit dug up but only a short distance. We had a great view of the mountains in front of the hotel. The restaurant food was 5 star. We got upgraded to a suite and balcony room. Highly recommend
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Aliana Management Team pada tanggal 5 Apr 2023
Dear Ms. Wendy,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa Hotel & Spa with us.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is a great source of motivation for Aliana to continue on our path for excellence. We sincerely hope we will have another opportunity to host you at our property in the future.

10/10 Sangat Bagus

helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stylish chic hotel with excellent service
This stylish and elegant hotel, which has some of, if not the, best unobstructed views across the valley, absolutely deserves 5 stars. Everything is spotless and the staff are extremely helpful, attentive and professional. Our room was large, light and airy, with plenty of electrical sockets and beautifully decorated. In the bathroom the pretty blue and white local ceramic accessories were a nice touch. The overall decor of the hotel is modern chic with a touch of traditional, such as the tribal woven fabrics used in some of the upholstery, and the circular hearth in the restaurant which must be wonderfully cosy in colder weather. There is some excellent photography, mainly of local tribal peoples, decorating the rooms and private areas. The pool was clean and looked welcoming when the sun was shining although we didn't have time to take a dip. Sadly when we visited the spa was out of action, hopefully they will be able to open it again as the higher season approaches. Breakfast was varied and generous, with eggs cooked to order. I would absolutely stay here again for longer. Highly recommended.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Aliana Management Team pada tanggal 19 Mar 2023
Dear Mrs. Helen,How wonderful to read such a kind review from you regarding your recent stay at Aliana Boutique Sapa Hotel & Spa.The Aliana Sapa team genuinely loves to deliver the best services for customers, and it is a pleasure to read that you were satisfied with our facilities and the way our staff taking care of you. We are also glad to hear that our special location, the food at Aliana restaurant met your expectations and that you enjoyed your stay with us. Thank you for sharing your thoughts with us, and we all look forwards to your return in the near future.

10/10 Sangat Bagus

Karen Jean, Durham

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire staff was amazing!
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Aliana Management Team pada tanggal 19 Mar 2023
Dear Ms. Karen Jean,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa Hotel & Spa with us.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is a great source of motivation for Aliana to continue on our path for excellence. We sincerely hope we will have another opportunity to host you at our property in the future.

10/10 Sangat Bagus

Karen Jean, Durham

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Aliana Management Team pada tanggal 9 Mar 2023
Dear Ms. Karen Jean,Many thanks for your overall great review for Aliana Boutique Sapa Hotel & Spa. We are glad that our modern rooms, great location and friendly staff were to your liking. Should you need more assistance, please feel free to ask our team.Best regards,

8/10 Bagus

mei loo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Hotel was ok but the environment surrounding the hotel was bad.Road leading to the hotel seems as if there was a landslide that took place recently. It is impossible to walk to town.
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Aliana Management Team pada tanggal 9 Mar 2023
Dear Mei Loo,Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. We also hope the road will be fixed soon for our guest convenience.We sincerely look forward to welcoming you back soon

10/10 Sangat Bagus

Jenny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aliana Boutique Sapa Hotel and Spa is a hidden gem. We loved everything about this hotel. From the service to greet and meet customer. The staff and crew are super nice. They welcome you with an open arm and we feel like we are part of the family. We would recommend this little gem to our friends and family members whenever they have a chance to visit Sapa.
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Aliana Management Team pada tanggal 25 Feb 2023
Dear Ms. Jenny,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa Hotel & Spa with us.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is a great source of motivation for Aliana to continue on our path for excellence. We sincerely hope we will have another opportunity to host you at our property in the future.Best regards,

10/10 Sangat Bagus

Tina, Krefeld

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was fantastic. Everyone was so friendly, it always felt like coming back home instead of coming back to a hotel. The hotel itself is very clean and the rooms very spacious. I can only recommend staying at this hotel when staying in Sapa.
Tanggapan dari Aliana Management Team pada tanggal 8 Feb 2023
Dear Ms. Tina,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is a great source of motivation for us to continue on our path for excellence. We sincerely hope we will have another opportunity to host you at our property in the future.Best regards,

10/10 Sangat Bagus

Kenji

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
天気が悪かったので期待していた展望の良さを味わえなかったのが残念。ただ部屋も広いし、清潔だし、サービスも行き届いていて申し分ありませんでした
Tanggapan dari Aliana Management Team pada tanggal 8 Feb 2023
Dear Mr. Kenji,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Aliana hospitality and service.Hope that you will travel to Sapa again soon to enjoy the beautiful mountain views that missed, we look forward to welcoming you back to Aliana Boutique Sapa Hotel & Spa.Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel. Service was great. Very quiet area. The room was warm and cozy. Around 5 minute walk to town center. I wish the restaurant was open all day and I wish the spa was operational.
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Aliana Management Team pada tanggal 8 Feb 2023
Dear Sir/Madam,Many thanks for your overall great review for Aliana Boutique Sapa Hotel and Spa. We are glad you found our hotel a good place to stay having the proximity to Sapa town and tourist attractions to your convenience. We look forward to welcoming you back on your future visit. Best regards,

10/10 Sangat Bagus

Edy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel with friendly staff
Tanggapan dari Aliana Management Team pada tanggal 9 Feb 2023
Dear Edy,Many thanks for your wonderful feedback regarding your experience at Aliana Boutique Sapa Hotel & Spa with us.It is our pleasure to hear that our friendly and helpful staff itself met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is a great source of motivation for Aliana to continue on our path for excellence. We sincerely hope we will have another opportunity to host you at our property in the future.Best regards

10/10 Sangat Bagus

Cuong

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really like the service. Staffs are friendly and helpful.

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay at Aira
We had a wonderful stay here in November of 2022.Everything was great including the breakfast.I strongly recommend getting a room with a mountain view so awesome!
Menginap 2 malam pada bulan November 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Moderat og dyr luksus
Beliggenhed i udkanten af Sapa med gåafstand til centrum. Sapa er ikke spændende, det er derimod naturen/kulturlandet udenfor Sapa. Gå ud af byen - enten med en guide eller på egen hånd - til en eller flere af de nærliggende landsbyer. Evt på flerdages tur med homestay. Desværre skyder der det ene store rædselshotel op efter det andet i selve Sapa by. Aira hotel var præget af lavsæson, dvs. reduceret menu i restauranten og generelt en stemning af rigeligt personale og få gæster. Desto mere underligt er det at hotellet og restauranten generelt tog sig betalt det dobbelte af bedre hoteller i fx Hoi An. Airas personale var yderst venlige - grænsende til det overvældende! - og kompetente og hjælpsomme. Værelset var godt, men desværre en del larm hele døgnet fra noget ventilation/vaskemaskiner.
Menginap 3 malam pada bulan November 2022

10/10 Sangat Bagus

Christina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and decor Attentive and helpful staff ( Hue Pham) and restaurant staff Don’t like the noisy and uneven surface caused by other hotel construction nearby

10/10 Sangat Bagus

Christina

10/10 Sangat Bagus

Rachel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice hotel with great views over the valley. It's an extra few minutes walk away from the main town down a road that's mostly under construction at the moment, but it was a gorgeous room and staff were very helpful and friendly. The spa wasn't open due to it being quiet. Lovely restaurant staff.
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

mandy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a fantastic stay at Aira Sapa. The staff are so friendly and willing to help. The property is far enough away from the hustle bustle but still a really quick walk into town. Breakfast was great and we also had a delicious dinner there too. The hotel has a laundry service which is so useful after trekking and the clothes came back smelling great (all folded neatly too). Highly recommend the hotel and Sapa to all :)
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Steven, Birmingham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff! They really went out of their way to help us with tours and recommendations! Highly recommend!
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super helpful and friendly. Late checkout because we had tour was no problem. Beautiful views and delicious breakfast. Got upgraded room. Wifi in room could be better.
Menginap 2 malam pada bulan September 2022