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Ulasan untuk BB Hotel Sapa

4 out of 5
BB Hotel Sapa
No 8, Cau May, Sa Pa, Lao Cai

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 33 dari 69 ulasan" "
Penilaian 8 - Bagus. 28 dari 69 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 69 ulasan" "
Penilaian 4 - Buruk. 1 dari 69 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 69 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

10/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

anh, Houston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
In historic area, walkable to most sites, numerous food choices Refurbished adequately for historical bldg, staff super helpful and polite, breakfast is modest. Would recommend.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect spot for our purposes.
We stayed one night at the BB Hotel Sapa on our way back from a mountain home stay. The hotel was very comfortable and located perfectly for our purposes. We had a good night’s sleep with no complaints.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Deborah

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location, Staff are very pleasant, breakfast is good.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Tri pada tanggal 5 Feb 2020
Thank you for your feedback

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
立地、内容、すべて問題なくよいです
Menginap 1 malam pada bulan November 2019
Tanggapan dari Tri pada tanggal 22 Nov 2019
thank you for your stayed and we are highly appreciated for your feedback

10/10 Sangat Bagus

Dusit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very central, close to many things
What I love about bb hotel was the bed and all the pillow was so good quality, the staff of the hotel more than welcome you. The location was perfect. We definitely be back if we back to sapa.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari The Hotel Management pada tanggal 28 Okt 2019
Dear Valued Guest, Thank you for choosing us and I am delighted you had such an enjoyable experience. It was a pleasure to read that you found my team to be helpful and engaging. Once again, thank you and I look forward to welcoming you back in the near future. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
직원분들이 매우 친절하고 침대가 정말 포근 편했어요 방도 널찍했고 무엇보다 위치가 최고였습니다 엠갤러리 너무 가격 올라서 선택했는데 100%만족스런 호텔입니다 추천추천이예요 2박중 한번은 부페로 한번은 주문식으로 조식을 먹었는데 주문해서 먹었을때가 너무 좋았어요~~^^
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari The Hotel Management. pada tanggal 17 Okt 2019
Dear Valued Guest, Thank you for your positive comments about your recent stay at BB Hotel Sapa. We are truly delighted to see that you enjoyed the attentive service the team provided as well as the facilities of the hotel. We all look forward to having another opportunity to welcome you in the not too distant future to enjoy more facilities that we have to offer. Many thanks & Best regards,

10/10 Sangat Bagus

Dung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trên cả tuyệt vời
Trên cả tuyệt vời
Menginap 1 malam pada bulan September 2019
Tanggapan dari The Hotel Management pada tanggal 5 Okt 2019
Dear Valued Guest, Thank you for choosing us and I am delighted you had such an enjoyable experience. It was a pleasure to read that you found my team to be helpful and engaging. Once again, thank you and I look forward to welcoming you back in the near future. Best regards,

10/10 Sangat Bagus

KIHYUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Bui Van Anh (Ms.) | pada tanggal 5 Agu 2019
1. Thank you for your positive comments about your recent stay at BB Hotel Sapa. We are truly delighted to see that you enjoyed the attentive service the team provided as well as the facilities of the hotel. We all look forward to having another opportunity to welcome you in the not too distant future to enjoy more facilities that we have to offer. Many thanks and best regards,

8/10 Bagus

lorna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
酒店地點很好，只是最近正在進行道路維修很大塵，出入不太方便，相信可能要一段頗長時間才會完成，但是完成後就是很好的住宿選擇，酒店早餐很好，工作人員很親切，附近食店選擇多。
Menginap 1 malam pada bulan April 2019
Tanggapan dari TRAN THUY (Ms) Sales Executive pada tanggal 21 Mei 2019
Dear Mr/Ms Lorna, Thank you for your positive comments about your recent stay at The Ann Hanoi. We are truly delighted to see that you enjoyed the attentive service the team provided as well as the facilities of the hotel. We all look forward to having another opportunity to welcome you in the not too distant future to enjoy more facilities that we have to offer.

8/10 Bagus

CHRISTOPHER

Menginap 1 malam pada bulan April 2019
Tanggapan dari TRAN THUY (Ms) Sales Executive pada tanggal 21 Mei 2019
Dear Mr/Ms Christopher, Thank you for your positive comments about your recent stay at The Ann Hanoi. We are truly delighted to see that you enjoyed the attentive service the team provided as well as the facilities of the hotel. We all look forward to having another opportunity to welcome you in the not too distant future to enjoy more facilities that we have to offer.

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A hotel highly recommended!
My family loved BB hotel. It is very spacious and comfortable. The breakfast setting and food are comparable to a 5 star hotel. The hotel staff are very responsive. Some construction was in progress in front of tbe hotel and noises çould be heard during our visit.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Deputy General Manager pada tanggal 1 Jan 2019
Dear Ms. Kim, Thank you very much for your kind support and good comment. The local government has upgraded the town road and streets so far so the noise is beyond of our control. Apart from this, I hope that you had an enjoyable stay with us. Wishing you a Happy New Year 2019! Yours sincerely, Phạm Tuan Dung Deputy General Manager

8/10 Bagus

YU-CHIEH

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good location
Good location

8/10 Bagus

nga

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Địa điểm khách sạn rất trung tâm, sạch sẽ. Tuy nhiên khách sạn ko có thang máy, cần xem xét khi đi cùng người già
Menginap 2 malam pada bulan Desember 2017

10/10 Sangat Bagus

Purin, Seoul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
사파의 중심
사파 시내 중심에 위치하며 시내 구경은 걸어서 10분 이내로 가능하다. 조식도 맛있으며 룸 컨디션도 좋았다. 제일 만족한 부분은 직원과 서비스에 대한 부분이다.
Menginap 1 malam pada bulan Januari 2018

8/10 Bagus

Sweet Kook

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2017

10/10 Sangat Bagus

Kari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2017

6/10 Cukup Baik

SP, singapore

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Shower facilities should be made available to the guests who reach after train from Hanoi or those who do a trek after check out. Train again are late at night. Most hotels provide these shower facilities which is amiss here.. worth considering? Further I am surprised at the response of the room service. Milk satchets not available and if u need milk we need to collect from restaurant.. surprised with room service.
Menginap 1 malam pada bulan Oktober 2017

8/10 Bagus

Stuart, Melbourne, Australia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Overnight in Sapa
Staff were very friendly and tended to all our needs, including a trip to the police station to act as interpretor. Room was large and clean, but had no windows. The only negative was that my son injured his leg on a sharp corner of the bed, but again, staff were helpful with bandages. Overall, a very pleasant stay.
Menginap 1 malam pada bulan September 2017

10/10 Sangat Bagus

Panda, korea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was the best hotel in Sapa.(사파 최고의 호텔이었다)
Staff were very friendly, very clean rooms, breakfast was also good(직원들은 매우 친절했고, 매우 깨끗한 객실, 아침식사도 훌륭했다) Moving in the center of Sapa(사파 중심지에 있어서 이동이 편하다)
Menginap 2 malam pada bulan Agustus 2017

8/10 Bagus

Grant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice staff, very helpful
Menginap 2 malam pada bulan Juli 2017
Dear Grant Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager

10/10 Sangat Bagus

Andria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Right across from night market
Was only there one night but service was great
Menginap 1 malam pada bulan Juli 2017
Dear Andria Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel!
Very nice hotel at good location & breakfast buffet is very good.
Menginap 1 malam pada bulan Juni 2017
Tanggapan dari Hijaaz Latheef pada tanggal 2 Jul 2017
Thank you very much for your review and my team and I are delighted that you liked your stay with us. We will continue driving for exceeding our guest’s expectations and please feel free to contact me direct whenever you are coming back, I am happy to take care your reservation and offering you best available rates. Thanks again taking your time to give us your feedback and hope to see you soon again. Sincerely yours, Hijaaz Latheef General Manager

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dear Matthew Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager

8/10 Bagus

ＤＯＮ, 北海道

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
サパ中心にあり立地条件およびサービスの良いホテル
ラオカイからのミニバスを降りて目の前にあるホテルで荷物が多くても苦にならない。早く着きすぎたものの、閑散期だったためかすぐに部屋を準備してくれた。
Tanggapan dari Hijaaz Latheef pada tanggal 16 Mei 2017
Dear Don, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. Firstly, On behalf of the team, I am so sorry that you were not having good experience with our buffet breakfast. Our buffet breakfast serve over 50 dishes, from salad, bread, soup, eggs which contain numerous types of Vietnamese food like: fried rice with vegetable, beef/ chicken noodle soup (pho), Noodle Soup with Pork Meat Balls, Noodle Soup with Beef (Bun Bo Hue) to meet mostly guest's expectation. Our team appreciates your candid feedback that we will be sure to address. Secondly, as the normal standard for 4 star hotel, we provide 2 handkerchiefs, 2 towels, 2 bath towels in room, I will double check with our housekeeping team for this case. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to Sapa town Sincerely yours,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dear Christine Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager

10/10 Sangat Bagus

Gillian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, friendly, great location.
We are a family of four, who stayed in one of the suites. It was a good size for us, the room was clean and spacious. We loved the hotel, with its grand staircase and the kids enjoyed the pool table. Staff were very friendly. Location was great - especially for a Saturday night when there is entertainment in the square outside, and a night market all around.
Dear Gillian Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this mountainous town Sincerely yours, Hijaaz Latheef General Manager

6/10 Cukup Baik

NG

Tidak Disukai: Kebersihan
City center but a little terrible.
Booked a family room. But it came without windows. Family room has 2 bedrooms but only 1 bathroom?! Bathroom was super big size but for what? In the end changed to 2 rooms. City center therefore exceptionally noisy. Room have rat! It dropped from the false ceiling. My mother got frightened and couldn't sleep well for the next 2 days.

10/10 Sangat Bagus

Haia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great hotel
Wonderful experience. Great location, clean and very nice hotel and room. friendly staff. I defiantly recommend it..
Dear Haia, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager

10/10 Sangat Bagus

Haia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, very nice and clean hotel and room
Great location, the hotel his very nice and clean, friendly staff. I highly recommend the hotel.

6/10 Cukup Baik

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very Noisy
Although this hotel is in a great location and not bad for the price it is right across the road from some major construction which goes from 7.30am to 6.00pm everyday. This construction site is extremely noisy, when asked to be moved we were moved to the back of part of the hotel which too had a construction site, this wasn't as bad until 3am on the Sunday morning when they started pouring concrete and grinding. The corridors also have high levels of noise as they are marble and guests in the hotel were very inconsiderate yelling and screaming in the corridors. If you are after a quiet hotel then I would suggest staying somewhere else, if you want location then its good. The staff were friendly and try their best.

8/10 Bagus

sangkun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
럭셔리 호텔..
위치 좋고 깨끗합니다. 스탭들 또한 너무 친절하지만..뷰는 포기해야함.. 조용한걸 좋아한다면 비추..위치 때문인지 시끄럽습니다. 외부소음만 아니라면 다시 가고 싶은 호텔중에 하나 입니다.

6/10 Cukup Baik

Mr.Hoan, ハノイ

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
中心部に近く、便利なホテル
今回は、スィートルームに泊まりました。室内は、ぱっと見ると非常に綺麗ですが、ソファー等硬く座り心地が悪いのと、、バスルームも熱湯がバスタブの半分で無くなり非常に困りました。スタッフ等の対応は、非常に丁寧な部分もありますが、このホテルを友人に勧めるまでは出来ません。

8/10 Bagus

Dasol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Alexandre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Emilie, Paris

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
En plein centre de Sapa
Hôtel au coeur de Sapa à côté de l'église. L'hôtel est récent mais ne dispose pas d'ascenseurs ce qui n'est pas pratique lorsqu'on a une valise de 20kg à monter au 3ème étage. La chambre familiale avec deux chambres et spacieuses mais n'a pas de fenêtres ce qui est très désagréable. Le petit-déjeuner est copieux est de qualité.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A definite recommendation for Sa Pa
The hotel is centrally located at the heart of Sa Pa town. We really loved the accessibility of the hotel to food, shopping and sightseeing around town, and of course the excellent customer service provided to guests at USapa Hotel. The hotel staff provided thoughtful advice for our daily sightseeing itineraries and were attentive to the customers needs.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
절때 길 잊을 걱정은 없지만 사파에서는 창밖의 경치 인데 그런면에서는 잘못 골랐다 그러나 아침등 모든건 가격 대비 최고 였어요 늦은 체크아웃 까지

8/10 Bagus

Lila, Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and comfortable bed
The hotel was very nice. I liked how when we arrived at 7am they allowed us to check in right away. This was especially great after an overnight train ride. The staff was friendly and helped book all our excursions. The bed was so comfortable and the bathroom was in great condition. The breakfast food was really good and I liked their location. I just wished I had a view from my window.

8/10 Bagus

Mario, Montreal

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
tout est relié à l'argent
Cet hotel est très bien situé. Mais lors de notre dernière journée, nous allions faire du trek jusqu'à 5pm et il pleuvait des cordes. Vu que le "check out" était à midi et que quittions après le trek pour une ballade de 9 heures de train/bus, nous avons demandé de prendre une douche. On nous a répondu qu'il n'y avait pas de douche...hotel 4*? Nous avons alors demander de prendre une douche dans une chambre, la réponse 50$ US. Finalement, nous avons dit que si nous n'avions de douche au retour, nous annulerions le trek, la navette et que nous laisserions un commentaire négatif sur hotel.com et TripAdvisor. Nous avons finalement eu accès aux douches des employés au sous-sol.

6/10 Cukup Baik

Philip, Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Best Location in Sapa
Room 117 - bathroom door did not close, power would not stay on also too close to Side street where the locals talk all night, literally. Staff kindly relocated me the next morning to a quieter room.

10/10 Sangat Bagus

Karen, Barnsley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel excellent location
We arrived very early in the morning the staff upgraded us so that we were able to check in straight away. Sapa and the surrounding area is beautiful so we decided to stay an extra night.

8/10 Bagus

Johann, Calgary , Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well located hotel in Sapa
I arrived 7:15am via train. Allowed to check in early without cost. Next day check out supposed to be 12:00. My train only left at 9:00pm. Asked for a late checkout. No problem and no cost! Well located in Sapa at the square. Walking distance to all that is important. Restaurant good. Only negative is they dont have an elevator. So you walk the stairs! I will stay at USapa again if I ever go to Sapa again.

6/10 Cukup Baik

Reginald, USA

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Sapa time
The hotel is in a very busy and consequently very noisy area. Difficult to sleep with constant traffic and copious amounts of construction everywhere. I think trip advisor has this hotel way over rated at 4.8 stars. A more honest rating would be 3.8 - 4 stars top. The buffet breakfast would have been good except all the chafing dishes were left open causing all the food to be cold for the 5 days I stayed there. I will say the burger at the hotel restaurant was very good as well as the steamed sturgeon in ginger and lemongrass. I would like to see the hotel supporting the H'mong owned trekking company ( Sapa sisters, which is right around the corner )

10/10 Sangat Bagus

Kim, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
The staff were caring and considerate and made us feel at home.

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful Hotel
Beautiful hotel right in the middle of Sapa adjacent to the town square. Staff very helpful and friendly.

8/10 Bagus

yasu, ベトナム

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
。
サパの街、中心に位置していて便利。立地条件が良く清潔感のあるホテルである。朝食の時間帯も長く朝寝坊が出来る。スタッフの対応も非常に良い。エレベーターが無いので大きな荷物も持参する場合やハンディキャップの方には不向きなホテルかもしれません。

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel except the noise
New, modern, great location. Only complaint is the street noise, construction noise, and noise from other guests slamming doors and partying till all hours of the night. Still, looked to be one of the best overall hotels in Sapa. No elevator (but most hotels don't have one).

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Synnerligen trevligt och prisvärt hotell
Fantastiskt hotell i centrala Sapa med fina rum och god service.

8/10 Bagus

Daniel

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar