Eco Palms House - Sapa Retreat sits among the mountains, providing a peaceful getaway. Travelers can enjoy spa treatments or cool off in the outdoor pool after exploring. The property includes practical amenities like free WiFi, bike rentals, and helpful concierge services.
Located in Sa Pa, Eco Palms House - Sapa Retreat is in the mountains and in a national park. Sky Gate and Hekou Customs Site are local landmarks, and some of the area's activities can be experienced at Cable Car Station Sapa and Silver Waterfall. Visit our Sa Pa travel guide
Lao Chai Village, Sa Pa, Lao Cai, 330000
What's nearby
Sa Pa Square
10 min drive - 6.6 km
Sapa Lake
10 min drive - 7.0 km
Sapa Catholic Church
10 min drive - 6.6 km
Cable Car Station Sapa
10 min drive - 6.6 km
Sapa Museum
10 min drive - 6.6 km
Getting around
Sapa Station
17 min drive
Restaurants
Moana Sapa
7 min drive
De Mong Sapa
5 min drive
Anh Nhi Restaurant
7 min drive
Sa Mu Coffee & Restaurant
6 min drive
Sapana 2
5 min drive
About this property
Eco Palms House - Sapa Retreat
Hotel near Sapa Lake
An airport shuttle, a terrace and a garden are just a few of the amenities provided at Eco Palms House - Sapa Retreat. Treat yourself to a facial or a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking
Bike hire, a round-trip airport shuttle (surcharge) and luggage storage
Books, concierge services and tour/ticket information
Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as separate sitting areas, in addition to thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
Heating and fans
Free toiletries and hairdryers
Private gardens, separate sitting areas and electric kettles
Return airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Books
Ecotours
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Outdoors
Barbecue grill
Garden
In a national park
In the mountains
Picnic area
Pool loungers
Terrace
Full-service spa
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hand-held showerhead
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Built in 2015
Mosquito nets
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Slippers
Towels provided
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Desk
Electrical adapters
Fan
Heating
Individual decor
Individual furnishings
Separate sitting area
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Additional fee for children: VND 30000 per person, per stay
We have included all charges provided to us by the property.
This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.
Optional extras
Airport shuttle fee: VND 5300000 per vehicle (one-way, maximum occupancy 4)
Firewood fee: VND 2000000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Eco Palms House - Sapa Retreat have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Eco Palms House - Sapa Retreat?
As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Eco Palms House - Sapa Retreat on 7 Jul 2026 start from Rp1.346.284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Eco Palms House - Sapa Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at Eco Palms House - Sapa Retreat?
Self-parking is free at this property.
What time is check-in at Eco Palms House - Sapa Retreat?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Eco Palms House - Sapa Retreat?
Checkout is at 11 AM.
Does Eco Palms House - Sapa Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:30 AM-9:30 PM on request. A fee of VND 5300000 per vehicle applies.
Where is Eco Palms House - Sapa Retreat located?
Situated in a national park, this spa hotel is within 6 miles (10 km) of Muong Hoa Valley, Cable Car Station Sapa and Sa Pa Square. Sapa Catholic Church and Sapa Museum are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Eco Palms House - Sapa Retreat Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay was most memorable. The team at Eco Palms House was over the top fantastic. Nam and Be were oustanding in accommodating every need. Complements to the chef who perpared our meals. We found ourselves enjoying the meals at Eco Palms House as one of the best restaurants in Sapa. Definitely a must stay.
A perfect stay in beautiful Sapa...I overlooking the valley every morning was spectacular. The Family host were very accommodating and friendly. Food was delicious and options were offered. A high recommendation for a 5 star homestay!
My choice away from the City for an enjoyable experience!
The hotel is set among authentic, cozy, and beautiful buildings and surroundings, creating a truly charming atmosphere. The views were absolutely stunning when there was no fog and made the stay even more special. Breakfast offered continental options, which was a pleasant way to start the morning. We also had some delicious dinner meals there in the evening. The staff were incredibly hardworking and always friendly and smiling, which made us feel very welcome throughout our stay. We also had the best massage we have ever experienced there, which was a real highlight. Another lovely touch was the presence of the hotel’s cats and dog, which guests could pet and spend time with.
It is worth noting that the hotel rooms are quite rustic in style, which adds to the charm but may not suit everyone. The rooms can also be a bit cold, and unfortunately it is very hard to heat them.
This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing
Spotleess and beautiful. I will come back to this place. You can see the rice fields from the rooms and the staff is great. The decorations and the atmosphere of this place are a delight.
Great food, beakfast was included and was amazing. We had dinner and was the best food in Vietnam.
Highly recommend this place.
It’s about 10 minutes from Sapa’s down town but it’s a great place if you want to relax. A taxi can charge you less than 10 dólares to take you to Sapa’s downtown. Great getaway for peace and connection.
Gretel
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Scott
25 Jul 2025
Liked: Cleanliness, amenities
The Service was wonderful and setting were magical. The cabin was simple but elegant and peaceful. Dinner and breakfast were memorably good. We loved staying here. If you need a/c and all mod cons every night stay away and don't spoil the mojo. .
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Our stay was amazing! Some key highlights:
- staff was very helpful, kind, and welcoming the moment we arrived
- we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax
- the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night
- amazing view of sapa right from our bungalow’s balcony
- Yuli the hotel dog is super cute and friendly with guests :)
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didn’t like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didn’t expect them to tidy our room just after checking in. Plus, we didn’t ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!
This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little.
Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep.
Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.
The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Samantha
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Erin
3 Apr 2024
A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
I stayed here primarily for the view, and it exceeded my expectations. The view from the room was unparalleled, without any obstructions from others.
The ambiance within the facility was truly charming, and the food was delicious. The staff's attention to detail and service were top-notch.
I'm not fluent in English, but I was relieved to find staff who could speak Japanese. I arrived at the hotel early in the morning by sleeper bus from Hanoi and they kindly allowed me to take a shower.
The only downside was that I found a few cockroaches in the room. However, I believe this might be common for hotels in this area. They did provide insect spray when I mentioned it.
We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️
We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Valley views were amazing. Meals were good. Staff was especially friendly and knowledgeable. Enjoyed playing with their pets. My kids loved playing darts in the lobby. Since it was low season, I felt like we had the entire resort to ourselves. There's not much around the immediate vicinity, but you can take an inexpensive Grab to the village in the valley or walk down if you don't mind walking back up.