"The staff at the Hyatt are excellent. They are patient, kind, helpful and knowledgeable. I would come back to stay on that alone. The room with the double bed was spacious along with the bathroom. The beds were comfortable and the shower heated up quickly with great water pressure. There was an iron and ironing board that we utilized and unfortunately the iron had some black smudges on it that transferred to my white top, but fortunately my top was inside out and the black smudge was able to be rubbed off the iron with a towel without further incident. The heater and cooler worked great. Our room had a view of the pool and Capitol Park. It was lovely. The pool was heated at a very comfortable temperature. I actually preferred it over the hot tub. There were big soft towels available too. We also had access to complementary water and ice at the machines they had throughout the hotel. The 2 downsides of our experience was the super tight parking spaces and WiFi. For the $25 self parking space, I had to fold in my mirrors on my car and squeeze through my door carefully as to not hit the car next to me and I am a petite person. I would recommend paying the $45 for the valet parking instead. In regards to the WiFi, it worked great for texting, calling and basic email but for streaming (Prime movies, Hulu, YouTube, etc.) it was non existent. I didn't mention it to the staff because we weren't in our room long enough for it to be a problem. Overall, the hotel was great. "